Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Fantastic service from the moment of entering to exiting. Very friendly staff and everyone makes you feel at ease. Everything is explained perfectly and such a professional experience. I would highly recommend anyone who needs a good clinic to attend Toftwood dental practice.
Very happy, Danny Newson.

— Danny Newson

T248013 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your kind words, Danny! :)

Review from Google

5 out of 5 stars
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I had a fantastic experience at Toftwood Dental Practice with Dr Susanna Moore. She was professional, thorough, and made me feel completely at ease during my check-up. The staff was friendly, the practice was clean and welcoming, and everything was explained clearly. I highly recommend Dr Susanna Moore and the team for excellent dental care!

— Helen P

T248014 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

It’s wonderful to hear you had such a positive visit, Helen! We truly appreciate your feedback about Dr. Susanna Moore and our team.

Excellent dentist

5 out of 5 stars
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Dental work carried out in preparation for crown. Amazing use of new technology to make image of jaw and current teeth. Susannah as usual an excellent dentist.

— Carole B

Verified review (2154063) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant service

5 out of 5 stars
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Fab team, friendly, kind, professional and brilliant service

— Anonymous

Verified review (2153436) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Excellent. Dr. Aileen is lovely, always gracious and considerate. The clinic itself was clean and organized, highly recommended!

— Anonymous

Verified review (2149903) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Prompt and professional

— John A

Verified review (2148184) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had emergency appointment due to toothache. Dentist and staff pleasant and efficient. Quick service

— Don Lambert

T243416 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

The staff were very friendly

5 out of 5 stars
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My first visit was very pleasant. It was explained to me everything that was going to happen at every stage. The staff were very friendly and I felt treated with respect.

— Anonymous

Verified review (2145756) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed & pleasant

5 out of 5 stars
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A very relaxed & pleasant teeth cleaning

— Mary S

Verified review (2145518) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Check up

5 out of 5 stars
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Good service - check up only

— Anonymous

Verified review (2145437) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff and on time for our appointments.

— Jonathan S

Verified review (2145211) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great team

5 out of 5 stars
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Excellent, great team, friendly and professional

— Richard M

Verified review (2144192) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very good with the service and the staff was very nice

— maureen mabbott

T242095 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Excellent treatment

5 out of 5 stars
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Hygienist appointment this morning was on time, excellent treatment & always happy & helpful on each visit. Many thanks.

— Jeanette C

Verified review (2143294) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best

5 out of 5 stars
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Just back after having more treatment.
I can't help enough praise on the surgery, everyone are top notch.
Dr Moore is the best dentist by far.

— Kevin A

Verified review (2142431) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent. Welcoming, friendly and very professional. Highly recommended

— John Castleford

T240870 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

It’s great to know you felt welcomed and well cared for, John—thank you for recommending Toftwood Dental Practice.

Excellent hygienist

5 out of 5 stars
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Excellent hygienist and helpful receptionists

— Julie M

Verified review (2140016) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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A pleasant visit to the hygienist and in spite of the building work in progress, all the staff were friendly and making sure that the work was not causing problems with the patients

— Anonymous

Verified review (2139854) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just returned from my visit at the new Toftwood Surgery, all the staff were so welcoming!
I saw Rachel and she informed me of everything throughout the check up.
Dental nurses and reception team were all so lovely.
Highly recommend this surgery!

— angela sheridan

T240540 Review left 1 year ago
This review complies with Google's policies.

Excellent first impression

5 out of 5 stars
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An excellent first impression of my new dental surgery.

— Sally B

Verified review (2138830) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient