Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent service

— Eileen Frary

T239520 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you, Eileen! We appreciate your kind words :)

I was treated with courtesy

4 out of 5 stars
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Overall a good experience, I was treated with courtesy and professionalism.

— Anonymous

Verified review (2136077) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very positive experience. Reception staff were very warm and welcoming and the dental examination was very good. Despite the building works, disruption was kept to a mimimum.

— Anonymous

Verified review (2135584) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and very friendly

5 out of 5 stars
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All the staff are very helpful and very friendly.

— Sandra T

Verified review (2135503) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a good experience

5 out of 5 stars
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Always friendly, on time, and always a good experience overall.

— Corinne M

Verified review (2135050) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Good service and friendly staff.

— Anonymous

Verified review (2133229) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

Toftwood Dental Practice

5 out of 5 stars
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Tooth Implant.

— Lorraine D

Verified review (2132497) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Pleasant, friendly and welcoming - as always. Aileen is caring and thoughtful.

— Andrew Merton

T236919 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

Review from Google

5 out of 5 stars
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Very friendly service.
Also very helpful and extremely polite.

— Darryl Browne

T236776 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you Darryl! :)

Review from Google

5 out of 5 stars
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From the moment you enter the practice and through your treatment everyone make you feel at ease. All members of staff were polite, courteous and had smiles on their faces.

— Alan French

T236135 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Another good appointment. Lots of communication before the appointment and all staff were helpful and professional on the day.

— Simon Hudson

T235808 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Simon, thank you for your feedback! We’re pleased to hear you had a smooth experience and found our team helpful and professional.

Appointment

5 out of 5 stars
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Dealing with more than 1 person in reception is not easy.

— Anonymous

Verified review (2127921) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They did what they set out to do

4 out of 5 stars
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Very gentle on looking at my teeth. They did what they set out to do. Was seen nice & early

— Anonymous

Verified review (2126934) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Thank you once again for the help and care and for being able to assist so quick during an emergency. The very early appointment and full waiting room shows that a serious reshuffle was probably needed to help me.

— Rynhardt H

T234950 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

We always try to provide short notice emergency appointments as we know how important this is to our patients. Thank you for your 5 star review and we hope to see you again (for a non-emergency!) soon :-)

Review from Google

5 out of 5 stars
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I have been a patient at Toftwood Dental Practice for quite a while. The service I have received from day one has been exceptional. Always treat you in a very friendly and professional manner. Thank you.

— Steve. (Ashy)

T234632 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you for your feedback, Steve! We really appreciate your 5-star review and will share your kind words with Susanna and the team :)

Lovely staff

5 out of 5 stars
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Staff are all lovely and so welcoming. I always feel listened to.

— Anonymous

Verified review (2125730) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Came in to see Kim today.

— Suzanne S

Verified review (2125196) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Lovely staff and very professional in there work.

— Wayne D

Verified review (2125134) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Toftwood Dental Practice provided me with outstanding care during my recent visit. From the moment I walked in, the staff were welcoming and professional, making me feel at ease right away. The practice itself is clean and well-maintained, creating a comfortable environment.

The dental team took the time to explain each step of the process, which helped alleviate any anxiety I had. They were attentive and genuinely cared about my comfort throughout the appointment. The dentist was thorough in the examination and provided helpful advice for maintaining my oral health.

Overall, my experience at Toftwood Dental Practice was exceptional. Their commitment to patient care and comfort truly sets them apart, and I would highly recommend them to anyone looking for a reliable dental practice.

— Dan Iddamalgoda

T230396 Review left 1 year ago
This review complies with Google's policies.

Very helpful

5 out of 5 stars
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I was running late, very helpful, fitted me in 10 minutes later.

— Garry D

Verified review (2122084) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars