Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 161 reviews from Google 547 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I had my 6 monthly check today. I was only in for 5 mins as there were no problems again. But the service was good and friendly as usual

— Nick Littlejohns

T423234 Review left 2 weeks ago
This review complies with Google's policies.

A replacement filling

5 out of 5 stars
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All the staff were polite, professional but very friendly. The premises including disabled toilet facility was spotlessly clean. Aileen and her dental assistant were very friendly and put me at ease. I had a replacement filling, without numbing, which was replaced quickly and painlessly. The visit was a pleasant one.

— Angela F

Verified review (2440356) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Kim the hygienist is amazing.
Very caring and thorough, takes away all anxiety you may have.
Thank you Kim. See you next year.

— Ann Holland

T421935 Review left 3 weeks ago
This review complies with Google's policies.

Relaxed and competent staff

5 out of 5 stars
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A very professional appointment, as always. Very relaxed and competent staff in all roles.

— Simon H

Verified review (2438154) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Toftwood Dental Practice

— Antony N

Verified review (2437227) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just joined the practice as haven’t been to the dentist for a few years, greeted by lovely reception staff very welcoming. I saw the dentist first for examination and x-rays as had toothache, went through all the work needed, I am a bit nervous but they explained everything and they are all so nice. Then had a hygienist appointment I said I was nervous and she was the nicest lady, explained everything and kept asking if I was ok, such a good clean and showed me how to clean my teeth properly. Great experience.

— Louisa Sibley

T420249 Review left 3 weeks ago
This review complies with Google's policies.

Check up

5 out of 5 stars
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Very good service. Would recommend the service to friends

— Sylvia W

Verified review (2436050) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thank you so much

5 out of 5 stars
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I was terrified of the dentist and hadn’t gone for many years but eventually I had to go because my teeth were in a bad way. I joined this practice and found all staff very helpful and kind. Suzanna the dentist made me feel totally at ease and all my treatment was pain free, I never felt rushed and nothing was too much trouble. I have now finished my treatment plan and will no longer worry about going to the dentist in the future. Thank you so much to everyone at this practice

— Andrea A

Verified review (2434403) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Make you feel welcome, comfortable

5 out of 5 stars
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All at Toftwood Dental Practice make you feel welcome, comfortable and understanding.

— Sheila K

Verified review (2432118) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The whole experience was amazing

5 out of 5 stars
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I was absolutely terrified before my appointment to the extent I almost walked out.
The staff were incredible at putting me at ease, they gave me a glucose drink to help me calm down.
My dentist was amazing, she gave me a stress ball for each hand and even numbed my gum before the injection.
The whole experience was amazing and I hope my fear of dentists is gone.

— Charlotte G

Verified review (2431653) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff are kind, caring and very professional

5 out of 5 stars
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I have used the practice for several years now and having been terrified of dentists since childhood. I have found that all the staff are very patient and caring. They have put me at ease and have been very supportive of my needs at all times. I now do not fear going to the dentist as all the staff give an excellent service in a very professional manner. I give a very big thank you to all the staff for that. I would recommend this practice to anyone. Thank you.

— Ian S

Verified review (2431575) Review left 1 month ago
This review was collected via online systems.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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For someone who gets fairly anxious at the dentist, I found Kim to be very understanding and patient. Excellent job.

— carolyn brown

T416814 Review left 1 month ago
This review complies with Google's policies.

Made me feel well cared for

5 out of 5 stars
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Thank you for your kindness and patience treating me today. I do get very nervous visiting a dentist ever since childhood but you were both, as always, so lovely and made me feel well cared for and at ease and all complete with a lovely smile. Thank you also for explaining my treatment as you went along, it was so reassuring
Many thanks

— Paula R

Verified review (2429816) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was very impressed

5 out of 5 stars
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I have only just registered with the practice having received glowing reports from other clients. I was very impressed, so I am so pleased I chose to accept the recommendation

— John A

Verified review (2428186) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional and friendly

5 out of 5 stars
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I attended my dental appointment this afternoon, the dentist was very professional and friendly, she explained what she was going to do.

— John W

Verified review (2427359) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Procedures are explained

5 out of 5 stars
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Appointment booking is easy. Reminders are sent. Reception area is pleasant. Staff are competent. Procedures are explained and questions answered.

— Anonymous

Verified review (2425683) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Nice polite and professional
Absolutely brilliant

— Thomas Mustard

T410755 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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All the staff were super friendly and incredibly helpful, hygienist was very thorough and gave excellent, actionable advice to improve my dental health. 10/10 highly recommended

— Charlie Chapman

T410385 Review left 1 month ago
This review complies with Google's policies.

Can't fault them

5 out of 5 stars
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All the staff are very pleasant and friendly - can't fault the service they provide.

— Anonymous

Verified review (2423014) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Never have to wait long, Staff helpful and friendly.

— Michael

T410386 Review left 1 month ago
This review complies with Google's policies.