Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Happy with the treatment

5 out of 5 stars
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I was happy with the treatment I received. Thank you.

— Bridget N

Verified review (2121176) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and professional

5 out of 5 stars
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The reception staff are friendly, the hygienist and dentist are excellent - patient, gentle and professional. I was a complete wimp at the dentist but this practice has cured me.

— Anonymous

Verified review (2121159) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service and very friendly staff.

— Brian Bentley

T228465 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thanks Brian! :)

Professional, caring

5 out of 5 stars
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Always dealt with professionally and with a caring manner .

— Claire M

Verified review (2119676) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly practice

5 out of 5 stars
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Excellent. Very friendly practice that immediately puts you at ease.

— Penelope H

Verified review (2118941) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reassuring, professional

5 out of 5 stars
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Staff are very welcoming & professional, Suzanne ( the dentist) was reassuring & explained all she was doing, very pleased with my visit.

— Anonymous

Verified review (2117040) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars

The treatment was excellent

5 out of 5 stars
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I found everybody very welcoming to me and treatment was excellent.

— Anonymous

Verified review (2116501) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care & attention to detail

5 out of 5 stars
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Thank you for the care & attention to detail shown by the whole team. Aileen, Leah & Alexis were all incredibly kind, skilled and sensitive to my needs during the placement of the implant into my jawbone.
Every time I’ve been to Toftwood the care has been consistently high and where I had previously been nervous of dentistry, I now have every confidence that any work I need will be painless and carried out with care.

— Mark S

Verified review (2116114) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Julie East

T226861 Review left 1 year ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service from start to finish. Receptionists are friendly and helpful and Susannah is efficient, friendly and professional.

— John B

Verified review (2112195) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As a nervous patient, I was put at ease today - 23rd November at Toftwood dentist. I attended for an appointment for a dental hygiene clean. Both Lexy and hygienist (I can't recall her name) very kind and patient. Would recommend this dentist practice.

— Anita Hammond

T222557 Review left 1 year ago
This review complies with Google's policies.

Caring and professional

5 out of 5 stars
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My whole experience at Toftwood Dental Practice has been excellent.
The whole team are caring and professional but maintain a warm and friendly atmosphere.
Thank you so much.

— Mary B

Verified review (2106438) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed

4 out of 5 stars
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I was happy with that treatment I got from everyone I came into contact with, everything was explained clearly to me from the procedure what needs doing and the cost.
This was my first visit to the practice and was impressed with their professionalism.

— Anonymous

Verified review (2105520) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Expensive, but necessary! Always pleasant and efficient.

— Trudy Gust

T221615 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Hi Trudy, your review means the world to us. Thank you for your support!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Will

T220228 Review left 1 year ago
This review complies with Google's policies.

Friendly, prompt

5 out of 5 stars
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Always friendly, always prompt.

— Lesley B

Verified review (2100263) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am a nervous patient, but I was put at ease has soon as the dentist spoke to me. Calm , reassuring and friendly. Examination was very thorough and the dentist explained everything fully. I am so pleased I chose Toftwood Dental Practice 🙂

— Kevin Artherton

T218339 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you for your review Kevin, we are very pleased you chose us too :-)

Review from Google

5 out of 5 stars
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I was extremely nervous and didn’t think I would be able to cope with the appointment but the all the staff were kind and patient. The dentist took her time, explaining everything to me and letting me take it one step at a time and I managed to get into the chair and have the work done I needed doing.
I can’t praise this surgery nor my dentist enough for how they work with me to keep me calm and allow me to remain in control of what happens and when. Patiently waiting until I’m ready to move onto the next step.
Thank you

— Kayleigh Patchett

T217926 Review left 1 year ago
This review complies with Google's policies.

Recommended

5 out of 5 stars
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I had an appointment with the hygienist today. The work was carried out very satisfactorily. I recommend Toftwood Dental Practice.

— Anonymous

Verified review (2092535) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a really good experience at the Practice very welcome him. I would recommend it to anyone. Thank you all so much

— Nigel “Legin” J.B

T215852 Review left 1 year ago
This review complies with Google's policies.