Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

Filter Reviews

Latest Reviews by Working Feedback

A most rewarding experience

5 out of 5 stars
workingfeedback logo
I have been seen by Dr Susanna Moore this morning. A most rewarding experience from an excellent dentist.

— Anonymous

Verified review (2089693) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very friendly practice, only wish they would phone/email with a reminder of the next day’s appointment like our last dental practice.

— Christine Bignell

T215459 Review left 1 year ago
This review complies with Google's policies.

Friendly, professional

5 out of 5 stars
workingfeedback logo
The staff are always friendly, professional and helpful. All my family use the surgery. For the first time we do not dread going to the dentist.

— Joanne L

Verified review (2087840) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A wonderful service

5 out of 5 stars
workingfeedback logo
Thank you again for a wonderful service.

— Suzanne S

Verified review (2085834) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thank you all

5 out of 5 stars
workingfeedback logo
I cannot praise them enough.
They are highly professional but still have time for a chat.
I am so pleased with the service I receive.
Thank you all at Toftwood Dental Practice.

— Mary B

Verified review (2085466) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and effective

5 out of 5 stars
workingfeedback logo
Everyone is very friendly and effective.

— Anonymous

Verified review (2084902) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment was on time

5 out of 5 stars
workingfeedback logo
Excellent choice of calming classical music playing while treatment was carried out. Hygienist was informative and gentle. Appointment was on time and I didn’t feel rushed.

— Anonymous

Verified review (2084695) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Filling treatment

5 out of 5 stars
workingfeedback logo
I was made to feel at ease and explained what was happening. Also given time when I panicked.

— Anonymous

Verified review (2084240) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
As ever the team was fantastic and I had my teeth fixed beautifully, professionally and in complete comfort. My congratulations to everyone at Toftwood Dental Practice for their service.

— John Murray-Smith

T211937 Review left 1 year ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your review. We are glad you had a good experience here at Toftwood Dental Practice.

A warm welcome

5 out of 5 stars
workingfeedback logo
Always a warm welcome, very friendly, treatment explained.

— Lesley B

Verified review (2082098) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
workingfeedback logo
Very friendly and professional. Would highly recommend.

— Teresa W

Verified review (2079323) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
The car park is a little small.

— Sandra S

Verified review (2079204) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Extremely friendly, professional and efficient service. Very pleased.

— 0_0

T209527 Review left 1 year ago
This review complies with Google's policies.

Very professional and courteous

5 out of 5 stars
workingfeedback logo
Recently attended the practice for treatment. All staff were very professional and courteous.

— Anonymous

Verified review (2077294) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
workingfeedback logo
The support and service I received was very good.

— Anthony P

Verified review (2075752) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I was recommended this Dentist by a friend, as my own Dentist was leaving the practice I went to.
Warm greetings, from the friendly ladies at the reception. The premises were modern and clean.
The consultation with the Dentist was very professional, with an examination far beyond anything I have ever experienced.

— Elli Tweedale

T208682 Review left 1 year ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
workingfeedback logo
Excellent service, very professional.
I was made to feel relaxed and comfortable throughout my treatment plan and all my questions were answered.
Highly recommend.

— Nicola W

Verified review (2075239) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with my treatment

5 out of 5 stars
workingfeedback logo
I was very pleased with my treatment at Toftwood Dental care. I would definitely recommend Susanna More she was professional and very caring. I will be recommending her. All the staff were delightful.

— Jennifer F

Verified review (2072290) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
workingfeedback logo
I was greeted with a smile when I booked in which was nice. I only had a short wait for my appointment. I found the staff very friendly and helpful, my treatment went well.

— Anonymous

Verified review (2072232) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
A good visit, on time and professional. Staff are all very pleasant. All good.

— Joe bradley

T207332 Review left 1 year ago
This review complies with Google's policies.