Friendly, professional staff, on time, parking on site.
— Corinne M
Verified review (2018954)
Review left 2 years ago
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Toftwood Dental Practice
Aileen and all the staff were friendly. The practice is light, bright, clean and welcoming. This dentist practice is a real asset in Dereham. I wish them all well in the future.
— Tracy D
Verified review (2018953)
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Review from Google
This person left a star rating but no comment.
— Georgina Bowden
T175662
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Excellent service. Very happy we transferred here.
— Pauline Silk
T175539
Review left 2 years ago
This review complies with Google's policies.
Excellent service
As ever excellent service. Kim Older was careful and thorough and her advice consistent.
— John M
Verified review (2014181)
Review left 2 years ago
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Fantastic
This was the first time I have visited and I was feeling quite nervous. The reception staff were very welcoming and friendly and immediately made me feel less nervous.
Aileen was fantastic, and kept checking that I was ok. The service I received was extremely thorough and the staff were kind, friendly and helpful.
I will definitely be returning to this Dentist again.
— Anonymous
Verified review (2014095)
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Tooth Removal
Visited today for a tooth extraction, couldn’t have gone any better, so decided to have the other one done, Dr Aileen Clack and the dental nurse Karen think her name was and the receptionist were simply the best, put me at ease, and made my treatment go smoothly, 5 star treatment, highly recommended.
— Julie B
Verified review (2013061)
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Great
Everything was great, on time, very nice staff.
— Derek V
Verified review (2012815)
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Friendly and welcoming
Good practice. Staff are friendly and welcoming.
— Anonymous
Verified review (2010696)
Review left 2 years ago
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Excellent
Excellent and professional service.
— Leo G
Verified review (2009999)
Review left 2 years ago
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Excellent dentist
Always a warm and professional welcome, treated with patience and they make patients feel comfortable and at ease. With a recent extraction my dentist was excellent and took her time to extract my tooth in one piece, even though it was cracked.
The hygienist is very thorough and the best I have experienced. I recommend this practice 100%.
— Lorraine D
Verified review (2007192)
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Review from Google
I took my son to see Miss Clack and the team today. From the Receptionists, Karen and Miss Clack the service was excellent. Miss Clack was genuinely interested in how my son was managing with his new set of teeth. They have given him so much confidence and we are both so thankful for the sensitive way everything was dealt with. Brilliant Team.
— Denise Ashton
T172852
Review left 2 years ago
This review complies with Google's policies.
Excellent service
I received excellent service.
— Eileen F
Verified review (2006608)
Review left 2 years ago
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A totally pain free experience
This is the first time of seeing Kim and she was very professional and efficient. She put me at ease and for the first time it was a totally pain free experience, thank you.
— Alison W
Verified review (2005625)
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Toftwood Dental Practice
All good.
— Anonymous
Verified review (2004890)
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Excellent visit
Really happy with my appointment with the hygienist and her dental nurse. They were very professional but still friendly, explaining what treatment needed to be undertaken and why. Excellent visit and very happy to return in 6 months.
— Lesley P
Verified review (2004739)
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Review from Google
A very friendly and welcoming dental practice.
— neil bush
T172222
Review left 2 years ago
This review complies with Google's policies.
Comfortable, efficient
This was my first visit to this practice. Various reasons make me an apprehensive patient with dental procedures but I was helped to be totally relaxed and the whole appointment was comfortable, efficient, and very satisfactory. My next appointment is booked and I will certainly continue under their care.
— Carol H
Verified review (2002975)
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Very supportive
Not a nervous patient, just terrified! All staff were very supportive and helped keep me calm.
— Jacquelyne B
Verified review (2001659)
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Toftwood Dental Practice
Prompt and efficient.
— Anonymous
Verified review (2001214)
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