Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 161 reviews from Google 547 total reviews

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Latest Reviews by Working Feedback

Toftwood Dental Practice

5 out of 5 stars
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Wonderful, as always.

— Anonymous

Verified review (1983102) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very Efficient

5 out of 5 stars
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Practice is very efficient and staff are friendly. They very kindly fitted me in for an appointment the same day I phoned with toothache.

— Anonymous

Verified review (1982936) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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A very pleasant experience. The ladies are all very lovely and friendly.

— Anonymous

Verified review (1982841) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am very happy with my experience at Toftwood Dental Practice. Everyone there is very thoughtful, helpful and kind.

— Bernard Simpson

T162696 Review left 2 years ago
This review complies with Google's policies.

Efficient

5 out of 5 stars
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Very efficient yet thorough.

— Anonymous

Verified review (1981695) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Welcoming, professional

5 out of 5 stars
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Everyone smiling & welcoming & very professional.

— Anonymous

Verified review (1981652) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
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I’m always very pleased with my visits to Toftwood Dental Practice. All members of staff are professional in their roles as well as having a friendly approach. Everything is explained properly so you know exactly what to expect from appointments. The reason for my visit today was not routine, but because I had a problem arise with one of my teeth. I was seen promptly by Aileen who with kindness explained what she could do today and the tooth was dealt with there and then with great efficiency.

— Joanne S

Verified review (1981560) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb, gentle, reassuring

5 out of 5 stars
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I can say in all honesty that Toftwood have completely cured me of my lifelong fear of dentists (at the age of 71!). Just over a year ago I had my first ever extraction. Aileen was aware of my feelings about dentists and couldn't have been gentler or more reassuring. It was a difficult extraction as the tooth was broken but I felt no pain at all throughout the process. Likewise Kim is a superb hygienist with a lovely 'bedside manner'!

— Anonymous

Verified review (1979379) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff are so friendly

5 out of 5 stars
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I find this dental practice so good. The staff are so friendly and put me at ease, and give a high standard of care.

— Anonymous

Verified review (1978453) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and easy

5 out of 5 stars
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On time, quick and easy, friendly staff as always.

— Marie B

Verified review (1978447) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good. I get very nervous. And they were patient with me.

— Olive Frost

T161700 Review left 2 years ago
This review complies with Google's policies.

Toftwood Dental Practice

5 out of 5 stars
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I made a mistake with my timing but the girls on reception were lovely and so polite and the dentist fitted me in.

— Judith T

Verified review (1977809) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely caring dentist

5 out of 5 stars
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Susanna is a lovely caring dentist. I am very very nervous and Susanna was very reassuring and put me at ease for all treatments. Best dentist and dental care I have ever known.

— Lesley C

Verified review (1977130) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely brillant. Safe are so friendly and understanding. Came in this morning for on emergency and was seen by Aileen and she was so reassuring and made me feel at ease!! Highly recommend !!!

— J Smid

T161069 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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What a fabulous dental practice. I am new to the practice and what a wonderful experience. Everyone is so professional and cheerful. I was greeted with a big smile by Devin who had the best customer care. The hygienist Kim & nurse Maisie were bubbly and kind , they both put me at ease. I am looking forward to going back. I can highly recommend this practice.

— Kim Berley

T160989 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Saw Kim the hygienist today, lovely clean teeth and I didn't feel a thing. All the staff at Toftwood are friendly, professional and kind, I thoroughly recommend them.

— main family

T160990 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I recently visited Toftwood Dental Practice for the first time in a long while due to a failed filling from a previous dentist. Suzie made my visit very comfortable and reassuring by explaining everything in a way that I could understand. The practice itself is fantastic - it's small and has very friendly staff. I highly recommend this practice for anyone looking for a welcoming and professional dental experience.

— Tom Robinson

T160991 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic staff! They make you very relaxed and a beautiful new surgery!

— Joanna Woolliscroft

T160992 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was very impressed with my recent visits to Toftwood Dental Practice and seeing Dr Clack. I had a check up and had to have a filling. Dr Clack is very good at putting me at ease, as like most people I don't enjoy trips to the dentist! She is warm and friendly. Unfortunately, I was having a bit of toothache after my filling, in fact the tooth ache had been before the filling so I was hoping the ache would go after the filling was done, but it seemed to continue. I had a new job starting so really didn't want to be taking time off for the filling. Dr Clack kindly arranged for my filling appointment and my second appointment at short notice, so that I wouldn't have to take time off. Since that follow up appointment the aching has gone. I have been very impressed with Dr Clack and I am really glad I have found a good dentist.

— Matt White

T160993 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very good Margaret was very reassuring during treatment going private gives you 5 star treatment.

— ian Knight

T160994 Review left 3 years ago
This review complies with Google's policies.