Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 161 reviews from Google 547 total reviews

Filter Reviews

Latest Reviews by Working Feedback

A practice that cares about their patients

5 out of 5 stars
workingfeedback logo
Great experience, friendly practice, nice and clean. I’m glad that I found a practice that cares about their patients.

— Anonymous

Verified review (2399900) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Sharon said everything was good, she was looked after with care and felt safe and comfortable.

— Stephen Gauntlett

T394767 Review left 2 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you for your kind words, we are pleased to hear Sharon had a comfortable appointment with us.

I feel so comfortable & relaxed

5 out of 5 stars
workingfeedback logo
From the moment you walk in the door, you feel cared for, all the staff are welcoming, friendly & empathetic.
I feel so comfortable & relaxed when visiting and I actually look forward to coming in and seeing everyone

— Gemma H

Verified review (2398273) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
workingfeedback logo
Very good, as usual. Exciting to see the building work which will enhance the service.

— Anonymous

Verified review (2398196) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
workingfeedback logo
Very happy with the service I received

— Shaun D

Verified review (2396794) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Experts in their field

5 out of 5 stars
workingfeedback logo
Very happy indeed. Professional, friendly and obviously experts in their field. Great team! Thank you Dr Vasiliki Stamatoukou. I'll be back!

— Patricia L

Verified review (2396430) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
VERY happy indeed. Professional, friendly and obviously experts in their field. Great team! Thank you Dr Vasiliki Stamatoukou. I'll be back!

— Patty Lloyd

T392704 Review left 3 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you Patty for recognising the great team we have here at Toftwood Dental Practice, we hope to see you again soon :-)

Friendly and relaxed

5 out of 5 stars
workingfeedback logo
Always friendly and relaxed appointment

— James M

Verified review (2395719) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Would highly recommend

5 out of 5 stars
workingfeedback logo
In the heart of Toftwood, lovely, clean practice, all staff are very friendly and knowledgeable, felt relaxed and would highly recommend.

— Holly B

Verified review (2395207) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful dental practice

5 out of 5 stars
workingfeedback logo
Felt very much at ease, wonderful dental practice

— Clive A

Verified review (2392956) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My appointment

5 out of 5 stars
workingfeedback logo
Needed treatment as an emergency, given an appointment at short notice, given a prescription for antibiotics and an appointment for treatment after the weekend

— Anonymous

Verified review (2391129) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
workingfeedback logo
I saw Kim the hygienist today and had a completely different experience compared to my last visit with a different hygienist.
Kim explained everything she was doing and made sure I was comfortable with what was happening, she caused an absolute minimum of discomfort and constantly made sure I was happy to continue.
Unlike my previous visit I am more than happy to return but only if I can get an appointment with Kim.
Many thanks for your kind and professional service.

— Anthony D

Verified review (2390087) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Recommend anyone who is nervous

5 out of 5 stars
workingfeedback logo
I was a very nervous patient until I joined this dental practice. On each of my visits the all the staff have been very welcoming and kind. A huge thank you to Suzanne and her dental nurse who made me feel totally at ease during my procedure today, they talked me through what they were doing and I experienced no pain at all. I would recommend anyone who is nervous of dentists to come here, as in my opinion it’s the best dentist around. Thank you again.

— Andrea A

Verified review (2389377) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very good experience

5 out of 5 stars
workingfeedback logo
Always a very good experience, everyone is very professional and friendly

— Jennifer L

Verified review (2388593) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
workingfeedback logo
Very friendly staff and a dentist who inspired confidence.

— Anonymous

Verified review (2387581) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
workingfeedback logo
As usual everyone was polite and friendly, which is so important when, like me, you are 81yrs old with cancer

— Terence W

Verified review (2387158) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
workingfeedback logo
I have a lot if problems with my gums. The staff are so patient and understanding of this and are doing everything to put them right. Massive improvement after only 6 months

— Anonymous

Verified review (2386817) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My appointment

5 out of 5 stars
workingfeedback logo
Professional, kind, swift, detailed, and welcoming.

— Anonymous

Verified review (2386373) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very good explained what was necessary and the cost ,very impressed.

— bob gust

T384005 Review left 3 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you for your 5-star review Bob, we really appreciate it.

Very clear on fees and treatment

5 out of 5 stars
workingfeedback logo
Great emergency treatment, looked after well and very clear on fees and treatment plan!!

— Simon M

Verified review (2385265) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient