Such a lovely, friendly, professional practice. The waiting area is relaxing, and the reception staff helpful and friendly. Aileen is a very talented dentist, both in the standard of her work; her vision and understanding of what you hope to achieve as a result, and her kindness and compassion. The nurses are very lovely, professional, friendly, and gentle. I'm so glad I found this practice. It may not be the cheapest, but you 100% get what you pay for! The most relaxing dental experience I've ever had!
— Jayne Winterbone
T383424
Review left 3 months ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you for your kind words Jane, we are delighted you found our team welcoming and helpful and for choosing Toftwood Dental Practice for your care.
Lovely place
Lovely place, well looked after in the reception to the dentist. Thank you
A breath of fresh air
— Anonymous
Verified review (2383131)
Review left 3 months ago
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Toftwood Dental Practice - My recent emergency appointment
I contacted the surgery because there is no NHS dentistry provision available in the Breckland area. I had a very bad toothache and was given a next day emergency appointment.
— Anonymous
Verified review (2381352)
Review left 3 months ago
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Great dental work
Kind and friendly staff, always helpful, and great dental work
— Angela E
Verified review (2380945)
Review left 3 months ago
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Highly recommended
So pleased I found this practice, helpful, friendly and very skilled staff that always make you feel at home and go out of their way to ensure you feel involved and informed
Highly recommended
— Harry B
Verified review (2380495)
Review left 3 months ago
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Wonderful care
Speedy appointment, wonderful care.
— Jackie Y
Verified review (2379569)
Review left 3 months ago
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Friendly, competent
The reception staff are friendly and patient giving you the time needed to complete any enquiry you may have.
Waiting time minimal.
Dental staff are friendly, competent and efficient.
— Anonymous
Verified review (2374756)
Review left 4 months ago
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Review from Google
I attended Toftwood Dental Practice for an emergency appointment. The surgery was clean, efficient, professional service and all staff lovely. I was well looked after and thank you so much for fitting me in ... Jane
— Jane Munro
T375632
Review left 4 months ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
Thank you Jane for your 5-star review, we appreciate your comments about the quality of our lovely staff and surgery.
Toftwood Dental Practice
Felt at ease the whole time till time to pay, which is a shock after being NHS for many years.
— Anonymous
Verified review (2372501)
Review left 4 months ago
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Kind, caring and considerate
Absolutely wonderful staff - kind, caring and considerate.
— Clive A
Verified review (2370839)
Review left 4 months ago
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My recent appointment
I’m on the minimum dental plan as I have not had any problems with my teeth or gums for over 10 years.
— Anonymous
Verified review (2370802)
Review left 4 months ago
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Very professional treatment from Kim
Very professional treatment from Kim Older today.
— John A
Verified review (2370691)
Review left 4 months ago
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My concerns and fears where quickly diminished
Overdue checkup.
I have not been to the dentist for a very long time as I am a very nervous patient and was apprehensive about going, but after meeting the reception team who put me at ease straight away and after meeting Susanna and her dental assistant my concerns and fears where quickly diminished. All the team were very friendly and polite and a credit to the practice. Thank you so much Andrea Ashmore
— Andrea A
Verified review (2369398)
Review left 4 months ago
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Review from Google
Today was my first appointment with the Hygienist, the whole experience was very caring and made me feel relaxed.
— Bev Lappin
T372666
Review left 4 months ago
This review complies with Google's policies.
Reply from Toftwood Dental Practice
It’s great to know our team made you feel cared for and delivered a relaxing experience, Bev. Thank you!
I was put at ease
I was put at ease, and I left feeling encouraged.
— Anonymous
Verified review (2367026)
Review left 4 months ago
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Recommend highly
Would recommend highly. Since being a patient of the Practice, I no longer have a phobia of a visit to the dentist!
— Andrew C
Verified review (2366394)
Review left 4 months ago
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Other
The very best care
I love the early morning appointments
The very best care ever received re my Dental Health.
— Jeanette C
Verified review (2366152)
Review left 4 months ago
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Most professional
Work was & has been carried out in a most professional way.
— Paul H
Verified review (2362889)
Review left 4 months ago
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Kind and professional
Kind and professional service
— Helen M
Verified review (2361367)
Review left 4 months ago
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I was treated very well
I was treated very well, and bearing in mind the offending tooth was stubborn, I was made as comfortable as possible, thank you
— Carole P
Verified review (2361223)
Review left 4 months ago
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