Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 162 reviews from Google 548 total reviews

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Latest Reviews by Working Feedback

Very kind

5 out of 5 stars
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Everyone are so friendly and very kind

— Sandra T

Verified review (2302357) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommend to anyone

5 out of 5 stars
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As usual I was greeted with a cheerful good morning from the receptionist and my request for a appointment was dealt with promptly.
I would certainly recommend Toftwood Dental Practice to anyone.

— Stuart A

Verified review (2300293) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Really friendly and welcoming with great reminders. The hygienist is brilliantly skilful after many years of honing her craft! I fully recommend her.

— Mark B

T329566 Review left 8 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for your kind words, Mark! We're delighted to hear that you found the team at Toftwood Dental Practice friendly and welcoming, and that your experience with our hygienist was such a positive one. We truly appreciate your recommendation!

A pleasant experience

5 out of 5 stars
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Routine dental check up, was a pleasant experience in a professional dental practice

— Anonymous

Verified review (2300170) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I am very well looked after

5 out of 5 stars
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It is always a pleasure going to this dentist and seeing Susanne and staff. I am very well looked after and feel cared for.

— Sharon N

Verified review (2300049) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind and gentle

5 out of 5 stars
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As always all of the staff were polite and courteous. On my recent visit my appointments were with my dentist Aileen and hygienist Kim both very kind and gentle. Highly recommend.

— Pauline H

Verified review (2299613) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Had a clean today

— Jean W

Verified review (2299322) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Bridget Napthen

T328010 Review left 8 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

At Toftwood Dental Practice, we really appreciate your 5-star review, Bridget!

Caring and very friendly people

5 out of 5 stars
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I am nearly at the end of my treatment at Toftwood Dental Practice. I can honestly say they are very professional, caring and very friendly people. I would recommend them to everyone looking for a good dental practice

— Anonymous

Verified review (2296768) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated very well

5 out of 5 stars
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Treated very well & professionally

— Anonymous

Verified review (2296061) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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Excellent hygienist always chatty & smiling
Brilliant cleaning & advice.
Aleen dentist excellent with good advice.

— Linda Smith

T327272 Review left 8 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you for your thoughtful feedback, Linda! We’re delighted to hear that our team made your visit enjoyable, and we’ll be sure to share your kind words with Suzanne and the rest of the staff. We look forward to welcoming you again!

Lovely people

5 out of 5 stars
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Very patient professionals, I am a nervous client and Aileen does so much to make me feel at ease. Lovely people

— Anonymous

Verified review (2294976) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb practice

5 out of 5 stars
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Superb practice, utterly professional and thorough. Whole team warm and friendly too.

— Andrew C

Verified review (2293170) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Dr Clack and the team are amazing

— Anonymous

Verified review (2292991) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Pleasant, friendly, professional experience- as always.

— Anonymous

Verified review (2291092) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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To say that I am a nervous dentist's patient really is a huge understatement. But I broke a tooth and had to put on my big girl pants and be brave. I turned up for my appointment this morning, had a teary wobble, and was treated so kindly and calmly by some of the friendliest staff I've ever come across, from the reception team to the lovely dentist herself. I quickly realised I had been worrying for no good reason. The atmosphere when you walk in is calm and serene, and you are so positively welcomed. The slight break in my tooth was (swiftly) temporarily fixed without me noticing and an appointment for a new crown made. I know I will not have a wobble at that appointment. I was so, so impressed that my sister has just made an appointment to register there as well. Costs are really competitive AND there are payment plan options. This is the only dentist I can think of that actively diffuses the worry and stress of visiting and having treatment - hurrah! I recommend registering before it gets so busy you won't be able to get on their books! Louise Thorley

— Julie Thorley

T325079 Review left 9 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

Thank you so much for sharing your experience, Julie. We’re truly delighted to hear that our team was able to help you feel calm and comfortable during your visit. It means a lot to know we could turn a nervous appointment into a positive one, and we look forward to welcoming you and your sister soon! :)

Highly recommend

5 out of 5 stars
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Extremely happy with my recent visit to Toftwood Dental Practice. Treated in a professional and courteous manner. Would highly recommend.

— Barry D

Verified review (2291018) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The practice is very good

4 out of 5 stars
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My appointment was delayed by an emergency action. That’s life. I still think the practice is very good. I trust them and am pleased to be one of their patients.

— Colin L

Verified review (2290941) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The staff are polite,caring and everything you can expect from staff at the top of the game..

— Tony Edwards

T324278 Review left 9 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

It’s wonderful to know our team made you feel cared for and delivered the experience you were hoping for, Tony. Thank you!

Review from Google

5 out of 5 stars
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My visit today was as expected, prompt, friendly service

— Christine Humphries

T323657 Review left 9 months ago
This review complies with Google's policies.

Reply from Toftwood Dental Practice

We’re so glad to hear that your visit met your expectations and that you received prompt, friendly service at Toftwood Dental Practice. Thank you for sharing your feedback, Christine!