Good from reception to having the treatment and to agreeing a future date. Handled by courteous and helpful staff.
— Alan T
Verified review (2040260)
Review left 1 year ago
This review was collected via email feedback service.
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Patient
Everything explained clearly
The dental practice is very professional from my initial examination to ongoing treatment, everything explained clearly and lovely staff.
— Susan B
Verified review (2040097)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Great visit
Great visit again, always leave with a smile on my face.
— Nicola S
Verified review (2040000)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Very pleased with the service
Struggled over the weekend with bad toothache. Concerned that I may not get to see a dentist. Fortunately Tower Hill opened at Eight and was able to see me 2 hours later and prescribe antibiotics for infection. More treatment to go yet, but very pleased with the service so far.
— Paul H
Verified review (2038817)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Welcoming, friendly, informative
The team are welcoming, friendly, informative and all are easy to get along with.
— Margaret W
Verified review (2035686)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Great care
Lovely people, great Dental care.
— Christian B
Verified review (2032021)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Very Good Experience
Amazing staff and very professional dentist!
I had very good experience at Tower Hill dental practice and I would recommend to anyone.
— Anonymous
Verified review (2031257)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Tower Hill Dental Practice
I actually enjoy going to the dentist now because they are very friendly and you can have a laugh with them which I think is the main point because you then feel comfortable and confident in what they are doing.
— Glen S
Verified review (2030719)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
Excellent service
I am quite a nervous person but the experience was brilliant. Everything was explained every step of the way. Very friendly staff. Excellent service. Thank you.
— Marie C
Verified review (2029770)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Tower Hill Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
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Patient
Review from Google
I found myself needing an emergency appointment and was struggling to get a dentist. Tower Hill saw me within 2 days with the treatment completed shortly afterwards. The whole team are fantastic, very professional and caring. I highly recommend Tower Hill and their great service. The treatment went well, as did the recovery and aftercare. Thanks to all at Tower Hill.
— Richard Jones
T192905
Review left 1 year ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thanks for leaving a lovely review, Richard. Happy we were able to help you and for choosing us as your trusted dentist.
Review from Google
I took my daughter down for the first time yesterday. My little girl was very nervous but the team provided excellent care and went above and beyond to make her feel comfortable. Esther and Maddie reassured her every step of the way. They talked her through everything describing things in a way a child can really understand. The practice has a very welcoming environment as soon as you walk in. I can’t recommend Tower Hill enough.
— Louise Dilley
T192906
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you so much for your review, Louise. Happy to hear you and your little girl received a positive experience with our dental team. We look forward to welcoming you both again soon.
Review from Google
Lovely team of friendly staff:)
— Rosie Hamill
T192907
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you so much for your review and sharing your experience at Tower Hill Dental Practice. Our team look forward to seeing you again soon.
Review from Google
Love this place, the dentists and staff! After struggling to find a dentist following a damaged filling that needed some work, I was able to get registered with Tower Hill. The first appointment was brilliant which included an X-ray to check the condition of my teeth for future issues, the work done was brilliant and everyone there was lovely.
— Chris Tidswell
T192908
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
What a lovely review, Chris. Thank you so much for sharing your experience. We look forward to seeing you again soon.
Review from Google
This person left a star rating but no comment.
— Heidi Tanton
T192909
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thanks for the five star review, Heidi. We look forward to seeing you again soon!
Review from Google
I would highly recommend Tower Hill Dental Practice. An incredibly professional, highly skilled team. They put you at ease the minute you walk in the door, very friendly. Also using upto date technology and dental practices I feel comfortable knowing I am in safe hands. 🙌 They really care about your teeth )
— Justine E
T192910
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Justine, Thank you for sharing your experience on our Google profile. We’re overwhelmed to hear your feedback.
The team look forward to seeing you again at Tower Hill Dental Practice.
Review from Google
When I needed an emergency appointment, the team at Tower Hill Dental Practice went above and beyond to ensure I was out of pain by providing the treatment I needed. The team were amazing! It was also very affordable, which surprised me, as it’s not an NHS practice.
I have now registered with them as a patient and have been back since for a hygienist appointment. The best clean and polish my teeth have ever received!
— Caroline Rees
T192911
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you for sharing your experience on Google, Caroline. Happy that we could help you when it was needed. We’ll see you again soon for your next dental appointment.
Review from Google
I needed an emergency filling whilst working away. I called Tower Hill Dental who fitted me in. They did an excellent job. The staff were incredibly helpful and put me at ease. I highly recommend anyone needing any work doing to go here.
— Wayne Sables
T192912
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thanks for sharing your experience, Wayne. We’re happy to have been able to help you when it was needed. Look forward to seeing you again soon.
Review from Google
I can't recommend Tower Hill Dental Practice enough! Especially if you are a nervous patient like myself. Any anxieties I had were put at ease as soon as you walk through the door. Lovely, clean, modern Practice with the fabulous Rachel there to greet you. Rachel makes you feel really welcome and everything from booking in to bring taken up to the treatment room is explained to you. The 2 nurses I saw today were so lovely and again everything that was going to happen at my appointment was explained to me and i had plenty of opportunities to ask questions if I didn't understand. My treatment was done in small stages and I was constantly reassued and checked on throughout.
Can't recommend Tower Hill enough! Didn't think I'd ever say a dentist was great, but I cannot fault anything about this one! Nervous patients.....this is the one to visit!
— Lisa Sanderson
T192913
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you for your feedback and recommendation. We’re so pleased that you are happy with the service and care that you’ve received. Thank you for making Tower Hill Dental Practice your dentist of choice. We look forward to seeing again soon.
Review from Google
Tower Hill Dental Practice in Sowerby was the first dentist I had gone to since before COVID-19. I contacted them informing some anxieties I had regarding seeing them and they put me as such ease. In the appointment they were so welcoming and lovely, constantly checking if I was okay. They gave me a tour of their facilities and talked me through the entire team. I’ve never had private care before but they went above and beyond. The price was 100% reasonable for the service and it’s strange now to say that I can’t wait to go back to the dentist! Honestly having the owner be the first person you see, having her answer phones and it’s small things like that which make you know they truly care about the establishment. I love loved how much the dental nurse got excited about teeth!! It was so refreshing to be talked to about it all rather than just sitting down and not knowing what is going on. I would highly recommend.
— Riz Ali
T192914
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you so much for your review, it’s much appreciated, and will help others decide to make Tower Hill Dental Practice their dentist.
We look forward to seeing you back at the practice again soon.
Review from Google
Well to say its my first time going private I would highly recommend, what an absolutely fantastic team, that made me feel so comfortable and made me feel at ease throughout my whole experience there!, the work that was also carried out by the dental nurse was fantastic couldn’t fault a thing so thank you so much 😊
— Ella Sienkiewicz
T192915
Review left 2 years ago
This review complies with Google's policies.
Reply from Tower Hill Dental Practice
Thank you for your review and for sharing the positive experience you received at Tower Hill Dental Practice.