Verified review (2297135)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Explained every detail throughout
A very relaxing experience considering I am petrified of going into a dental surgery.
The hygienist was very reassuring and explained every detail throughout the procedure.
Advice was given on how to improve my technique of brushing certain hotspots of my gums that need extra attention.
She was very informative on good dental care, took time to explain what she was doing every step of the way during procedure.
— Christine H
Verified review (2296844)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Good dental surgery
Great team, very kind and good dental surgery. Mr. William Botha is very kind and gentle
— Barbara H
Verified review (2296403)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
The exam was thorough
Seen immediately for a worrying symptom - felt the exam was thorough - referral - always feel in a safe pair of hands
— Yvonne S
Verified review (2295679)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Good quality care and attention
The staff and colleagues are always courteous and efficient. Sometimes there is a wait and that is ok, as the Dentists are giving such good quality care and attention to each of us purchasing their expertise. I always recommend Valley Practice if people ask about a new dentist practice for themselves
— Fiona B
Verified review (2295363)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
The checkup was very thorough
Although I had to wait, the surroundings were comfortable and relaxed, soothing music which was very nice as I get nervous. Everywhere was clean and tidy, the receptionist was friendly and very helpful when I asked some questions. Mr Maxwell Botha was very gentle, sadly I have to go back for a little treatment, as this was just a checkup, but I am slowly starting to relax.
The checkup was very thorough, and I was happy with all the information I was told.
— Anonymous
Verified review (2295309)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Explained everything about the treatment
Overall it was good, dentist explained everything about the treatment clearly
— Steve R
Verified review (2295099)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Would definitely recommend
Maxwell was so professional and thorough! Gave me plenty of warning about anything that may be uncomfortable, and also listed out all my options of how to best proceed with my wisdom tooth issue! Would definitely recommend
— Anonymous
Verified review (2294053)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Review from Google
Very friendly staff. They were quick to help remove a painful tooth for a very good price
— MrWorks
T326508
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much. We will always try to see patients in pain within 24 hours
Review from Google
I wasn't kept waiting, I could talk to the dentist and he carried out a thorough examination, I also saw the hygienist and had the same experience, pleasant and painless
— Paul Presland
T326509
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much Paul for your kind review
Review from Google
Staff and premises are fantastic
— melanie burke
T326072
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your kind words Melanie
The staff are kind and polite
As always the Valley Dental Practice were timely and very professional. All the staff are kind and polite and intent on making your visit pleasant.
— Anonymous
Verified review (2292990)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Review from Google
Very professional and friendly staff. Couldn't ask for more.
— Roger Bailey
T326073
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Roger
Brilliant
Brilliant dentist & staff
— Wendy O
Verified review (2292878)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
I really cannot fault this dental practice
I was really nervous about going to the dentist, but really needed to go as I had persistant toothache for 3 weeks. The reception staff were very friendly and put me at ease. I was seen very quickly. The dentist said I needed a tooth extraction. I was worried as thought I would be in agony afterwards.
To my surprise there was not much pain during or after the procedure. The dentist talked me through every step and was very knowledgeable and reassuring. I really cannot fault this dental practice. I give them 5 stars and would recommend to anyone.
Thank you.
— Martina C
Verified review (2291907)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Review from Google
Very friendly practice. All staff very welcoming. I am terrified of dental appointments but this team supported me. Even allowing my dad to accompany me. (I'm 56 lol). But I happily go alone now and hope I have conquered my fear.
Highly recommended.
Thank you Willem for giving me my smile back.
— Vikki Coram
T325039
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much Vikki. We are so pleased to have been able to give you your smile back
Very good treatment
Very good treatment, extremely professional. Bit expensive but worth it.
— Anonymous
Verified review (2291080)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?
Review from Google
This person left a star rating but no comment.
— Liz Saunders
T323618
Review left 8 months ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much Liz
My experience
Still not recieved email about the 2 plans dentist said he would send. I have even looked on spam like I was told to do
— Christine S
Verified review (2288455)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Valley Dental Practice
Hello Mrs S, we're sorry you haven't received your treatment plans. I can see these were sent out to you on the day of your appointment, however I will resend them for you now. Please do contact us if you do not receive them so I can send via post.
You can always reach out to us by phone or email, where we can assist you immediately with any queries. Kind Regards, we hope to see you again soon!
Overall, how was your experience of Valley Dental Practice?
Would recommend to anyone
I always have a positive experience at this practice. Staff always helpful and polite. Would recommend to anyone especially if you are nervous going to the dentist like I am.
— Anonymous
Verified review (2286857)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice?