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Valley Dental Practice

Valley dental Practice, 130 Valley road, Clacton on Sea, Essex, CO15 6LX

Excellent rating from 425 reviews

5 out of 5 stars

+ 554 reviews from Google 979 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Hi, went for routine checkup with Max, had been before to see Mrs Robinson who has now retired. The receptionist was very friendly and helpful, and the dentist Max was very caring and thorough. He talked me through his findings, explaining the xray and my options for treatment. I can thoroughly recommend the practice. Rosabel McGrath.

— Rosabel McGrath

T311320 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much for your kind review Rosabel

Delighted with my experience

5 out of 5 stars
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I had my first appointment at Valley Dental Practice this afternoon, and I couldn’t be more pleased. Due to recent medical issues, I struggle with severe anxiety, and visiting the dentist was a major trigger for me. From the moment I arrived, the reception team were exceptionally polite and helpful. I also really appreciated the separate waiting room with a closed door, which reduced background noise and created a calm, soothing atmosphere, enhanced by the gentle, relaxing music.
I was seen by Dr. Maxwell Botha, who was absolutely outstanding. His calm and reassuring manner immediately put me at ease. He explained everything clearly, outlining each step of the process and what I could expect, which really helped ease my nerves.
I am genuinely delighted with my experience and will definitely be returning to Valley Dental Practice in the future. Thank you so much!

— Anonymous

Verified review (2276068) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

A big thank you

5 out of 5 stars
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I feel so lucky to have found this Dental practice. Everyone who works there are polite, friendly, efficient and very professional.
I had a tooth break last week at breakfast, called the practice and had my appointment yesterday. I was a bit concerned that I might have to have the remaining bit out but Dr Botha worked his magic and sorted it out.
So a big thank you to all the staff for making the visits there are bit easier to deal with.

— Anonymous

Verified review (2275913) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Treated as always with the upmost courtesy &Respect, very clean and comfortable surroundings.all staff and Dental Doctors perform with true proffesionalism. Always given prompt appointments when required.
Please keep up the excellent practice.
Mr Hawtree.

— Alan Hawtree

T309920 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much Mr Hawtree. Valley Dental Practice will always strive to maintain and improve the service we offer to our patients.

Very thorough examination

5 out of 5 stars
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Always a very positive visit, very thorough examination and feel very valued as a patient. Wouldn't go anywhere else

— Heather H

Verified review (2274963) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

A great dental team

5 out of 5 stars
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So thorough, friendly, professional, up-to-date treatments, and best of all gentle. Thank you, so lovely to have access to a great dental team.

— Gillian S

Verified review (2274895) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent experience. I had an unplanned problem and thus no appointment and the very helpful reception ladies arranged with the dentist for me to be seen very quickly. The dentist examined my tooth and x-rayed it and treated the problem very quickly in a friendly and professional manner.
This practice has my vote every time.

— John Hypher

T309921 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much for your kind words John. We will always try to get patients in to see the dentist the same day in an emergency

Calming and friendly

5 out of 5 stars
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Fantastic as always. So calming and friendly. Can't praise them enough.

— Anonymous

Verified review (2274663) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Always punctual, polite

5 out of 5 stars
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Very good service. Always punctual, polite, helpful and most importantly good professionals offering advice and delivering excellent treatment

— Ian T

Verified review (2274243) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Great staff

5 out of 5 stars
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Always a lovely experience at this Dentist, great staff, appointments on time and always helpful providing advice and support.

— Anonymous

Verified review (2271847) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Gracie the hygienist was very professional and the same for her assistant and also the receptionist

— Paul Tarten

T307364 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you very much Paul

Review from Google

5 out of 5 stars
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An excellent service from Gracie Curtis.

— Jan

T307224 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Jan

Review from Google

5 out of 5 stars
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Would definitely recommend the service & care is spot on, I wouldn’t go anywhere else

— Richard Boughey

T307225 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much for your kind review Richard

Quick and efficient

5 out of 5 stars
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Quick and efficient making an appointment.

— Anonymous

Verified review (2269821) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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It was my first time going to this dentist and trying a new practise. I rang to book an appointment due to being in a lot of pain and experiencing severe sensitivity, was offered an appointment a couple of days later which was convenient! I am a very anxious patient when it comes to the dentist and all of the team made sure I felt completely comfortable and welcomed when entering the practise and throughout my treatment. I was able to bring someone along with me to sit in while I was undergoing treatment and the dentist and assistant were ensuring that I felt calm at all times. I will 100% be returning to this practise in the future and feel pleasantly surprised and relived after my visit today with how simple and pain free the process was.

— Lara Clarke

T305768 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much Lara. We look forward to seeing you again in the future

My experience

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2267853) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service as always and lots of care and attention paid to all patients from beginning to end

— Alex Kirkham

T305127 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Alex for your kind words

Valley Dental Practice

5 out of 5 stars
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Very pleased with my treatment which included a scale and polish ( even on my dentures ) even though I was late for my appointment.

— David P

Verified review (2266840) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely staff. As always a great visit. Saw Gracie the Hygienist today she’s fab and very gentle. Highly recommend Valley road.

— jess rowley

T304812 Review left 9 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you very much Jess for your kind review

Care and compassion

5 out of 5 stars
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My son is autistic and the care and compassion and patience he receives by everyone at the surgery is exceptional. He no longer has a fear of visiting the dentist.
Thank you all once again

— Anonymous

Verified review (2265801) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars