Review from Google
This person left a star rating but no comment.
— regan rawlinson
T239154
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Mr Rawlinson
Review from Google
Excellent dental surgery, extremely polite staff,very professional and most importantly..very gental so no pain.
5*
— Darren Penny
T239155
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your kind review Mr Penny
Review from Google
Let’s face it nobody likes going to the dentist !
Been going to this practice for a few years now and have had the best care from all the staff highly recommended
— ROBERT KENDALL
T239156
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much Mr Kendall
Review from Google
I have been a regular patient at Valley Dental Practice for over 30 years, a true testament to the exceptional treatment and care I have always received. Mrs Robinson is so gentle, kind and very patient. It would be an impossible challenge to find a better dentist and dental practice. Thank you once again.
— Shelagh Rees
T239157
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your wonderful review Miss Rees.
Review from Google
Another good experience with the Valley Practice, friendly and efficient.
— Chris Southall
T239158
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Mr Southall
Review from Google
Friendly staff, and the most gentle cleaning I have ever had, thank you
— Tina Duffus
T239159
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your kind review Ms Duffus
Review from Google
It is my third occasion with Hannah the hygienist at Valley dental practice
and once again, I am extremely happy. She is efficient, pleasant and skilled in her area of practice.
On leaving, I was slightly shocked to be handed my next appointment and told it would be a different practitioner. I understand the difficulties when popular staff leave a private practice but think it would be more appropriate to be transparent. Say that Hannah is leaving and ask would I be happy with another Hygienist. After all this is a privately paid service and therefore should be about choice.
I want to add that I am very happy with all aspects of the service at Valley road and chose the practice due to locality. I will continue to attend and am sure the new staff member will be as efficient.
— Wendy Rogers
T239160
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Mrs Rogers. I am so sorry it was not properly explained to you that Hannah is leaving and there will be a new hygienist taking her place. I will make sure that going forward our reception team are much more transparent about how they book appointments.
Review from Google
Excellent at accommodating emergency treatments!
— Pauline Pucci
T239161
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your kind review Mrs Pucci
Review from Google
I’ve been a patient at Valley Road Dental Practice for over 20 years, and I can confidently say it’s an outstanding practice. Every member of the team is consistently professional, friendly, and always willing to help. The practice itself is spotlessly clean, creating a comfortable and welcoming environment.
I would highly recommend Valley Road Dental Practice to anyone looking for high-quality dental care.
— Julie Young
T239162
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your lovely review Miss Young.
Review from Google
This was my first experience of Valley Dental. The whole team were very friendly and professional. My treatment totally pain free. Would recommend unreservedly.
— Tracy Davis
T239163
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your kind review Mrs Davis
Review from Google
This person left a star rating but no comment.
— Samantha Byford
T239164
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you Miss Byford
Review from Google
Today I attended valley road dentist after not seeing a dentist for over 20 years due to bad experience years ago I was welcome by lovely staff and made me feel at ease straight away. But my main reason for this review was the amazing Eva Dickinson has changed my whole life in one appointment the most understanding lady took her time to explain everything to put me at ease she talked me through every procedure did not feel any pain what so ever after tooth extraction and major Tatar removal I can’t thank u enough Eva and I will shall we returning to u for the rest off my treatment after my 2 weeks holiday I still can’t thank u enough thank you so much Mrs stacey hobbs
— Stacey Hobbs
T239165
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your wonderful review Mrs Hobbs. I am so pleased that we have been able to remove some of your fear of attending the dentist and we look forward to seeing you again soon.
Review from Google
A family friendly dental team always polite and good at putting you at ease when you are having dental surgery ,highly recommended
— Andrew Linstead
T239166
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Mr Linstead
Review from Google
First visit to this dentist and was very pleased with the professionalism and standard of treatment. Everything was explained to me prior to treatment. Surroundings very pleasant and my dentist was first class.
— John Pugh
T239167
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you for your kind review Mr Pugh
Review from Google
Friendly, efficent, good value expert service.
— Steve Grimwood
T239168
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you Mr Grimwood
Review from Google
I had an issue with a cracked tooth that caused an infection. I rang up and spoke to chloe (i think her name is) she was amazing and after explaining my problem said she would ask if Mrs Robinson could fit me in as an emergency. I was able to be squeezed in and Mrs Robinson was nothing short of amazing. Now I'm scared of dentists, but Mrs Robinson sat with me and explained what I would need to have done and the best ways to do it, which put me at ease straight away. I then came back 4 days later and was seen by dr botha, who talked me through the procedure. I was scared but in his and his assistants hands they calmed me down and i can honestly say from start to finish they were beyond amazing. Can honestly say that I will be going back with confidence to have more work done and know that I'm in safe and caring hands. Staff go above and beyond and truly a blessing as well as the dentists. Thank you from the bottom of my heart for helping and squashing my fear of stepping foot in a dental practice again xx
— lucy f
T239169
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your fantastic review Lucy. I hope we can continue to make your dental visits as stress free as possible.
Review from Google
Quick, efficient with very helpful staff in delightful surroundings. OCTOBER 23, time for a check up. They will always keep you smiling. As the sign says in the Dentist, "you do not have to brush all your teeth, just the ones you want to keep.
— A Wood
T238934
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you for your review
Review from Google
I went in to the Practice today as I was utterly devastated that my implant crown had fallen off (it's my front tooth!) I was a big ol' sobbing mess.
I was greeted by Mrs Robinson in reception who reassured me they could cement it back on later in the day.
I went to my appointment and Mrs Robinson was so lovely and reassuring, as were all the staff. She cemented my crown back on and I left smiling.
I'm quite a nervous dental patient, due to bad experiences, however I am going back for further treatment on my implant (I'm getting my crown replaced as it's damaged) and I feel completely fine about it. I'm actually looking forward to it.
I'm even considering moving from my NHS Dentist to this one as they treated me so well and made me feel so comfortable. I couldn't recommend this surgery enough.
— Katie
T239170
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for taking the time to write such a lovely review Katie. We look forward to seeing you soon to create your new crown
Review from Google
This is how all dentists should be!
I have had an ongoing and intermittent toothache which has stumped several dentists I had seen before.
The toothache became unbearable last weekend and after being in a lot of pain I rang Valley Dental Practise first thing on the Monday morning and begged them to try and see me for an emergency appointment.
Although fully booked they took pity on me and agreed to squeeze me in that that day.
At 12pm I arrived at the practise and was greeting by very welcoming and well presented staff and seated in a very comfortable and relaxing waiting area.
I saw Mrs Robinson who sat and listened to my toothache saga and at no point did I feel rushed. This alone I was very grateful for as it felt for the first time someone was actually listening to my problem.
After examining my teeth Mrs Robinson called in Dr Botha and they both checked and discussed what could be the issue.
Within ten minutes Dr Botha identified that I had a cracked rear molar and this was what was causing the pain as it was allowing fluid etc to get under the tooth and aggravate the nerve.
Dr Botha then anaesthetised my mouth so well that from that point on I didn't feel any pain whatsoever. I believe he drilled into the tooth, and removed the nerve, cleaned out the tooth and then applied a temporary filling to hold the tooth together and seal the crack.
Whatever he did it was sheer magic and I left the dentist pain free and immensely grateful to all the staff at this practise.
A toothache that had plagued me for years and had become unbearable at the end was sorted out within 1 hour of visiting Valley Dental Practise. They were simply brilliant in every way.
I would thoroughly recommend them to anyone without the slightest hesitation.
— Barry Churchill
T239171
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you so much for your review Mr Churchill. I am so pleased we were able to get you out of pain and give you the time you needed. I hope things have continued to improve and your tooth has now totally settled.
Review from Google
Seen promptly care and treatment from hygienist first class
— William Hawkesworth
T239173
Review left 6 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Thank you very much for your review Mr Hawkesworth