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Valley Dental Practice

Valley dental Practice, 130 Valley road, Clacton on Sea, Essex, CO15 6LX

Excellent rating from 424 reviews

5 out of 5 stars

+ 554 reviews from Google 978 total reviews

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Latest Reviews by Working Feedback

Excellent dentistry

5 out of 5 stars
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Flawless service! Always accommodate my emergencies, never have to wait, calming atmosphere; excellent dentistry, thank You, Valley Road Dental practice

— Anita G

Verified review (2402107) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Super efficient service.

— janice Webb

T396141 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Janice

So friendly and considerate

5 out of 5 stars
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The team at Valley Dental are amazing. So friendly and considerate. Simply the best, no one likes going to the dentist but you guys make it as nice as possible

— Benjamin H

Verified review (2401885) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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After a lifetime of horrible experiences I could have won an award as the most frightened patient ever. My crown broke over 2 years ago and I couldn't bring myself to visit a dentist at all. I was recommended Valley Dental Practice and couldn't be happier. From the very first phone call I felt listened to. Everyone from reception to the dentist were warm, welcoming and kind. The dentist and the nurse were super friendly, the dentist really understood how frightened I was and calmly talked me through everything he was going to do. After the initial assessment my treatment plan was broken into 2 visits, the idea of both terrified me but I can honestly say I never felt a thing. I felt confident that if I needed to stop the dentist for any reason he would stop immediately. After my first visit I cried out of sheer relief, the second visit still scared me and I walked out feeling a bit wobbly from my own adrenaline but I already know I will be going back in 6 months and for ever more just to keep on top of things. I thoroughly recommend this dental practice. I cant praise them highly enough. Thank you for changing my mind about dentists I will never ever go anywhere else.

— Linda Cunningham

T395520 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much for your kind review Linda. We look forward to seeing you in six months for what will hopefully be an even easier visit.

An excellent service

5 out of 5 stars
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Was seen at very short notice after I chipped my front tooth - treatment was done quickly by Dr Botha. An excellent service, many thanks.

— Anonymous

Verified review (2399864) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

A fantastic dentist

5 out of 5 stars
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I have always been treated with help and understanding. At every stage of my treatment the process has been explained to me. My dentist is friendly but professional. The staff are friendly and helpful. I would recommend anyone seeking a fantastic dentist to go to Valley Dental practice.

— Anonymous

Verified review (2399179) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovel practice, always make you feel at easy and very help

— Lisa Brown

T394527 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much Lisa for your kind review.

My visit was extremely good

5 out of 5 stars
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I visited the practice this morning. The receptionist was very friendly and answered my questions. I did not have long to wait before I was called. The dentist welcomed me into an immaculately clean surgery and was friendly, and important to me as I am frightened of dentists, he informed me of what he was doing and answered all my questions in an informative way. He did not talk down to me as some other dentists have done in the past.
All in all my visit was extremely good.

— Madeline P

Verified review (2398676) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gerry Ockwell

T393570 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you for your review Gary

Review from Google

5 out of 5 stars
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Mr Botha is such a kind gentle man. I highly recommend him especially if your a bit nervous like me. He puts you at ease and takes into account any limitations that you have. In my case I have rounded shoulders so can't lay flat. He always has something to put under my neck and doesn't lay the chair down flat. Perfect.

— Maz Bennett

T393358 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Maz for your review. We will always do our best to take into account any health issues our patients have and find the best way to treat them to meet these needs.

Very pleased with my experience

5 out of 5 stars
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I was very pleased with my experience with the staff, especially when the taxi I ordered didn't arrive and they had to call them up to find out what had happened

— Anonymous

Verified review (2397105) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Definitely recommend

5 out of 5 stars
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I used valley Dental practice for the first time today, after moving to Clacton from London 3 years ago.
As soon as I walked in, I was greeted by a very friendly check in staff, I felt at ease straight away.
Once I was called into the surgery, Dr W Botha B.D.S. & his assistant put me at ease, he explained to me what he was going to do & it all went exceptionally well.
I would definitely recommend this Dental surgery to anyone.

— Anonymous

Verified review (2397047) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Valley Dental Practice

4 out of 5 stars
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Everyone was very nice
A lot of information to take in but waiting for my emails to see my options

— Anonymous

Verified review (2396471) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 4 out of 5 stars

Amazing

5 out of 5 stars
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I travel from a different county to visit this dentist. He is amazing and the staff are really friendly

— Sarah M

Verified review (2396216) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Found this amazing dentist a year ago. I'm so scared of the dentist. But this father and son team and staff have been brilliant. I needed an extraction and it wasn't straight forward, but between the both of them they managed it and I am still amazed that I actually sat through that procedure and have gone back for check ups. A brilliant practice to go to.

— Tracy Beer

T391685 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Tracy. We are so pleased, we have been able to reduce your fear of attending the dentist,

Review from Google

5 out of 5 stars
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Lovely practice always very gentle

— Angie Burfoot

T391494 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you very much Angie

Review from Google

5 out of 5 stars
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I saw Maxwell this morning. Very nice chap and very thorough. All the ladies working there are always very helpful and friendly as well. Matt W

— Matthew Wadey

T389949 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you Matthew for your kind review.

The most gentle hygienist

5 out of 5 stars
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Usual six monthly visit to hygienist and dentist. Both carried out totally professionally and carefully. Phillipa is the most gentle hygienist I have been treated by. The dental examination was as usual calm and professional.

— Anonymous

Verified review (2394165) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Valley Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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No messing about. No technical jargon. Dr Botha examined me diagnosed the issues, explained the treatment plan and quoted me. 2 appointments zll issues solved. Dr Botha and nurses borh highly professional, calm and polite. Most of all. No pain. Thankyou

— emma Last

T389334 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you so much Emma. We are so pleased we were able to sort out all your issues.

Review from Google

5 out of 5 stars
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Staff very caring and understanding for people who are nervous patient. I use the sedation services which were 5 star

— Sue Jenkins work

T389082 Review left 2 months ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Thank you very much for your kind review Sue.