Wallingford House Dental Practice

Clear and succinct explanation

All Staff and Dentist were polite, jolly, interested in you, explanation of the appointment clear and succinct.

— Damian G

Verified review (2136682) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Caring dentist

Fiona and the team good, caring dentist.

— Sean W

Verified review (2136344) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Prompt replies to enquires

Very friendly staff and prompt replies to registration enquires.

— Anonymous

Verified review (2135148) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Appointment

I came in for an emergency appointment, but that was changed to a regular check up so that I didn't have to pay extra - thank you!

— Anonymous

Verified review (2134786) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of Wallingford House Dental Practice?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

My experience

Good service. Excellent Hygienist and now with a new dentist. It would have been 5 stars but reception is a shambles. We arrived to a queue of 5 people at the desk. One receptionist trying to deal with everyone, meanwhile there were 4 other members of staff sat at the front desk chatting, completely oblivious of the queue. I'm sorry but if your staff want to chat do it away from your reception area. I put this down to bad management and poor training. Please fix it!

— Simon S

Verified review (2134633) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Wallingford House Dental Practice

Good morning, Thank you so much for your feedback, this is very much appreciated from me as the new manager.
At present we are short staffed on reception, however, this does not excuse the other point you made. I will be bringing this to all the teams attention today. Thank you

Overall, how was your experience of Wallingford House Dental Practice?

Excellent

Excellent professional service.

— Bob S

Verified review (2134371) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dentist was friendly

Appointment started 5-10 minutes late.
Dentist was friendly and competent.

— Anonymous

Verified review (2134100) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Great care

Great care taken.

— Emma J

Verified review (2133786) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Knowledgeable and on time

— Mark Cowley

T270096 Review left 1 year ago
This review complies with Google's policies.

A pleasure to deal with

Chazz and his assistant were very helpful, knowledgable, professional with great customer skills and were and a pleasure to deal with.

— Gary L

Verified review (2133581) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Options explained clearly

Very efficient and polite staff. Options explained clearly.

— Anonymous

Verified review (2133307) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Brilliant dentist

Lovely staff and the dentist was brilliant.

— Lisa C

Verified review (2132726) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This person left a star rating but no comment.

— Barbara Dabrowski

T270097 Review left 1 year ago
This review complies with Google's policies.

Two fillings

A very good experience today. Two fillings, one large, one smaller. Booked in for 45 minutes. No wait. Dentist was welcoming and explained what was happening throughout the procedure. All completed within the allotted time.

— Anonymous

Verified review (2132669) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Smooth appointment

Very friendly and smooth appointment, thank you.

— Robert M

Verified review (2132644) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

I love my new dentist.

— Kristian Harder

T270098 Review left 1 year ago
This review complies with Google's policies.

Well done NHS

Very courteous and efficient service. Recommended. Thank you. Well done NHS.

— Douglas B

Verified review (2132423) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Excellent dentist

— Gill Mcbride

T270099 Review left 1 year ago
This review complies with Google's policies.

Review from Google

Friendly and helpful

— Julie Clarke

T270100 Review left 1 year ago
This review complies with Google's policies.

Review from Google

Soft Handed treatment. Deserve for five star. Excellent

— Sam Aamir

T270101 Review left 1 year ago
This review complies with Google's policies.