Wallingford House Dental Practice

Wallingford House Dental Practice - my recent appointment

My latest visit was really good with the very professional, very efficient, polite dentist Lisa - only small issue is there seems to be an issue with answering the phone otherwise all good.

— Sean T

Verified review (2408186) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Brilliant recent appointment

Always such a pleasure visiting Dima, she is a brilliant dentist.

— Sophie B

Verified review (2407535) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

Dima Gani is the loveliest dentist I have ever had. Coming to see her is a real pleasure.

— Robert Field

T400113 Review left 2 months ago
This review complies with Google's policies.

I cannot find fault

As with most businesses the people make it and in this case, they really do.
Strangely, it continues to be a pleasure to go to this dentist. You are treated well from the point you arrive until the point you leave and everyone is most professional. I have been going here for a number of years and cannot find fault.

— John N

Verified review (2405710) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Excellent dental practice

An excellent dental practice and a lovely, kind and friendly dentist

— Edward W

Verified review (2405590) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Very kind and cheerful

Excellent service. A welcome book in and seen on time. The dentist, Dima, was very kind and cheerful and I look forward to seeing her again.

— Shirley W

Verified review (2405586) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

This person left a star rating but no comment.

— Cheryl Bennett-Stone

T398348 Review left 2 months ago
This review complies with Google's policies.

Reply from Wallingford House Dental Practice

Thank you for your 4-star review! We're glad to hear you had a positive experience at Wallingford House Dental Practice. Your feedback is important to us, and we strive to provide the best care possible. If there's anything we can do to improve your next visit, please let us know!

Review from Google

Excellent staff very efficient

— Jan Curley

T398349 Review left 2 months ago
This review complies with Google's policies.

Seen on time

We were seen on time, and our dentist was friendly and helpful.

— Elliot G

Verified review (2404742) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

A very warm welcome

Always a very warm welcome from my dentist.

— Anonymous

Verified review (2404703) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Amazing with my children

We love our dentist Dima Ghani. She is amazing with my Autistic children and so understanding.

— Anonymous

Verified review (2404695) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Professional and friendly

Very happy with my appointment with the hygienist. Professional and friendly

— Anonymous

Verified review (2404495) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Very good

All very good
Thank you

— Anonymous

Verified review (2402375) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Superb

Superb service as usual.

— Paul A

Verified review (2402007) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Very happy with the service

I am very happy with the service provided

— Jean S

Verified review (2401814) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

Excellent hygienist but kept waiting for nearly 20 mins. That also happened when visiting the dentist before which was 20 mins

— Zoe Gruhn

T395643 Review left 2 months ago
This review complies with Google's policies.

Review from Google

I had an appointment with the hygenist this afternoon and was running 5 mins late.....reception staff were very welcoming and hygenist did an excellent job...so overall excellent

.

— Polly Satterthwaite

T395456 Review left 2 months ago
This review complies with Google's policies.

Takes time to explain

Dima is caring, considerate and takes time to explain the state of your teeth. A very pleasant person.

— Jeanette T

Verified review (2400477) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Review from Google

Very friendly people that work here. And have been really happy with all treatment I have had.

— Mandy Peskett

T394451 Review left 2 months ago
This review complies with Google's policies.

Great

Great team
Great clean

— Anonymous

Verified review (2398037) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Was this service paid for privately, or on the NHS? Private