Verified review (1535016)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Efficient, pleasant staff
Efficient, pleasant staff, helpful, air of calm and cleanliness about the place.
— P C
Verified review (1535009)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Timely and efficient
Both the dental nurse and dentist were pleasant and informative
— L A
Verified review (1534557)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Springhill Dental Practice
Thank you for leaving us a review, we are glad to know that you were happy with your experience. We look forward to seeing you soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Very helpful, would recommend
Good knowledge, explained every step and offered a range of different procedures. Very helpful, would recommend.
— Anonymous
Verified review (1534135)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for your feedback, we appreciate you recommending us. We look forward to seeing you soon!
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Recent Experience
Friendly and professional service. Many thanks!
— J W
Verified review (1532788)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for your feedback, we are always happy to help!
We look forward to seeing you soon.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Review from Google
Check up appointment , all covid safe . Unfortunately follow up appointment required which is another 7 weeks wait . Bit disappointed with this but sign of the times , alot of people needing a dentist . Staff friendly and efficient, clean and safe environment .
— Lynda McElvenney
T60913
Review left 5 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
Hi Lynda, thank you for taking the time to leave us a review. We appreciate your feedback and we apologise for the 7 week wait, however the reception team will contact you should any appointments become available - I hope this is okay. Overall we are pleased to hear you are happy with the service provided, we look forward to seeing you again!
Superb treatment and excellent advice
Superb treatment and excellent advice. Felt special from entering the surgery until I left. Thank you.
— Anonymous
Verified review (1531793)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Supportive and reassuring
Professional receptionist, very helpful. Hygienist supportive and reassuring.
— Anonymous
Verified review (1531538)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for taking the time to leave us such a lovely review. We are glad you had a pleasant experience at Springhill!
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Recent Experience
Really appreciate the reception the lady on the front was very intuitive and made me feel very at ease - I was nervous about my apt (am a new client).
Both the dentist and the assistant were very professional made me feel at ease and took time to answer questions.
I am pleased with the process so far and happy on the agreed treatment plan so far.
— Anonymous
Verified review (1531058)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for taking the time to leave us a review, we are very happy to read that you were happy with your overall experience at Springhill Dental Practice. The team look forward to seeing you soon!
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Recent Experience
Springhill Dental Practice has improved so much! The waiting room looks fantastic, they’ve even got an aroma diffuser in the waiting room to really relax you whilst you’re waiting to be seen. The new staff are amazing from the receptionist who is happy and easygoing, the dentist and hygienist are professional and really put you at ease throughout your appointment. I will definitely be recommending my friends.
— Anonymous
Verified review (1529813)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Friendly and helpful staff
The friendly and helpful staff and everywhere was clutter free and the reception area was lovely and welcoming.
— P D
Verified review (1529531)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
thank you so much for your lovely review, we are glad you are enjoying the new improvements to the waiting room. We look forward to seeing you again in six months :)
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Great Service
Very great service now that the new dentists have replaced the old one. Even though I did not know the new dentist, she was great and made me feel at ease. Full PPE was worn which was reassuring too. I will be recommending my friends and family to register with Springhill Dental Practice.
— Anonymous
Verified review (1529558)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Hello,
thank you for taking the time out to write this lovely review, we are glad to hear you are happy with the service our new clinicians are providing. We aim to maintain a high standard when it comes to our PPE as our patients are our top priority, thank you for recommending us to your family and friends we will be sure to look after them.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating)
Review from Google
Always helpful an excellent Dental Practice.
— David Skinner
T60914
Review left 6 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
Thank you so much for your lovely review, it is highly appreciated during this time :)
Review from Google
Friendly staff and top quality treatment.
— Samantha Walker
T60915
Review left 6 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
Thank you for such a lovley review ill be sure to pass it on to the team
Review from Google
Always on the ball in reception
— Roddy Gilly
T60916
Review left 6 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
Hi Roddy, thank you for leaving us a review :)
Review from Google
Have been using the practice most of my life - great service and warm and friendly to my daughter
— Jenny Hollingsworth
T60910
Review left 6 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
We are so grateful for your kind words. Thank you for sharing your reveiw with us.
Absolutely wonderful
On arrival you can see it's very clean and tidy. The staff are pleasant and helpful on reception.
My recent trip was not very pleasant for myself but Steve and Manjit were absolutely wonderful, they reassured me and talked me through the whole procedure of my tooth extraction as they both know that I do not like a trip to see them especially for treatment.
Thank you for looking after me.
First class treatment, would recommend.
— Stanton
Verified review (1466876)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Springhill Dental Practice overall?
Professional service
Excellent and professional service, from all staff.
— Smith
Verified review (1466890)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Springhill Dental Practice overall?
Excellent, friendly
Excellent, friendly, professional service as always.
— Jones
Verified review (1466917)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Springhill Dental Practice overall?
An excellent team
Steve is excellent. Very friendly and professional. The team are all great.
— Dimbleby
Verified review (1466865)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Springhill Dental Practice overall?
