Verified review (1218933)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you for your kind words
The Team at Springhill Dental
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Lovely dental practice
Lovely dental practice with excellent staff.
— Anonymous
Verified review (1218707)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you for your comments
The Team at Springhill Dental
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
Excellent treatment as always by Steve, Betty and Manjit. I used to be a very nervous patient but I feel totally at ease with them. They’re also great and very patient with my 3 year old. We get lots of advice to keep teeth and gums healthy rather than just fixing problems. We never feel rushed through but also never kept waiting - they give the time needed. Thank you all!
— Gemma Halstead
T60936
Review left 8 years ago
This review complies with Google's policies.
Springhill Dental Practice
I've been a patient at Springhill practice for many years. I've always felt very relaxed and never afraid to visit the dentist. Steve is an excellent dentist always explaining any treatment that needs to be done. I hope to use Springhill dental practice for many years to come, thank you.
— Jacqi
Verified review (1218345)
Review left 8 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for your lovely words
The team at Springhill Dental
Always good customer service and care
Steve is very good at making you feel relaxed and comfortable. I have never been less than satisfied with the service I have received.
— John H
Verified review (1218326)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you we are pleased to hear you are happy
The team at springhill Dental
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental repair, broken tooth
Brilliant dental repair work by Dr Quance - as usual. Always top class work and always a very happy atmosphere at the practice.
— Janet D
Verified review (1217677)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you for you kind feedback
The team at springhill Dental
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
A very helpful and friendly practice
I have been with this practice for about 18 years and I have always found the staff helpful and efficient. On the odd occasion when I needed something other than a check-up they have always been accommodating both with advice and appointments.
I have found the appointments to run pretty much to time. I have found that examinations and treatments have been explained and that I do get feedback. - - and I get a higher Denplan mark than my husband, so they must be good!
— Anonymous
Verified review (1217674)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
We are pleased you feel this way thank you
The team at springhill
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental Treatment
Used to attend Springhill many years ago and am so glad I have returned to such a professional practice.
— Joanne
Verified review (1217426)
Review left 8 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for your feedback we are glad that you feel this way The team at Springhill dental practice
Dental Examination
Friendly and caring.
— Jane
Verified review (1218079)
Review left 8 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for your feedback
The team at springhill
6 monthly check up
I've always found it a relaxing appointment since attending this dental practice.
— Anonymous
Verified review (1217639)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you for your feedback it is very helpful.
The team at Springhill
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
Friendly and thoroughly professional as always. It's nice to go to a dentist who remembers your dental history and is so brilliant at their job.
— Owain Williams
T60937
Review left 8 years ago
This review complies with Google's policies.
Review from Google
Like most people I'm not a fan of going to the dentist. However, the staff at Springhill Dental Practice are a really friendly and professional bunch.
Betty and Manjit always make an effort to give me and (more recently) my daughter a warm and friendly welcome to the practice. The guys also send me a reminder on the day of my appointment which is really helpful when you have lots going on. They also try to be as flexible as possilible about booking appointments to suit the patient.
Steve (the dentist) is really laid back which helps put you at ease. He talks you through what he's doing and always answers any questions you may have. His ethos is to keep as much or as many of your tooth/teeth in your mouth as possible (which I'm a big fan of).
Overall, I can't speak highly enough of the team and wouldn't hesitate to recommend them.🖒🖒🖒
— Alan Shakespeare
T60938
Review left 8 years ago
This review complies with Google's policies.
Review from Google
Excellent Dental practice, very friendly and knowledgeable staff, highly recommend.
— Hayden Philpott
T60939
Review left 8 years ago
This review complies with Google's policies.
Review from Google
Lovely staff. Always good service. Would definitely recommend.
— Susan Franks
T60940
Review left 8 years ago
This review complies with Google's policies.
Review from Google
Friendly and helpful staff. Explained everything fully and gave great advice, thank you
— Leanne oversby
T60941
Review left 8 years ago
This review complies with Google's policies.
Review from Facebook
Its almost like visiting friends not a dentists fab staff and brilliant treatments .... never been let down
— Anonymous
T40003
Review left 8 years ago
This review complies with Facebook's policies.
As always the service was excellent
As always the service was excellent. I like the personal feeling you get at the practice. Stephen is always very pleasant and supports me through any treatments. Both Betty and Manjit welcoming and add positively to the whole experience. Well done guys!!
— Diane
Verified review (1216693)
Review left 8 years ago
This review was collected via SMS feedback service.
Reply from Springhill Dental Practice
Thank you for the kind words we look forward to your next visit
The team at Springhill dental practice
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Dr Quance is an excellent dentist
Staff at the surgery are always friendly, polite, efficient and professional. Dr Quance is an excellent dentist in whom I have great confidence.
— Anonymous
Verified review (1216748)
Review left 8 years ago
This review was collected via online systems.
Reply from Springhill Dental Practice
Thank you for your feedback we are glad that you feel this way
The team at Springhill dental practice
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
09/2017
Which best describes you?
Patient
Was this treatment paid for privately?
Highly recommend
Great experience, would highly recommend.
— Anonymous
Verified review (1216371)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
A Very Satisfied Customer
So pleased to be a patient of the Springhill Dental Practice. I was someone who really did not like going to the dentist until that is I became a patient of Dr Quance. I can honestly say that since becoming a patient a good many years ago, that any fears I had when visiting the Dentist have all gone. Dr Quance is so professional and his whole demeanor ( along with the rest of the team at the practice ) is great and really puts you at ease.
— Antony S
Verified review (1216229)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
since joining many years ago
