Working Feedback

Excellent rating from 292 reviews

5 out of 5 stars

426 total reviews

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Latest Reviews by Working Feedback

Very satisfied

5 out of 5 stars
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Been patients with this practice for many years. Very happy with every appointment. Also they have been very kind in seeing us at short notice and when we've needed to change our appointment. Very professionally run with excellent service and encouraging atmosphere at the practice. Every trust in Steve's surgical skills.

— Chris W

Verified review (1214703) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? Since the surgery started
Which best describes you? Patient
Was this treatment paid for privately? private

Feedback

5 out of 5 stars
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Always a friendly, responsive and professional service.

— Anonymous

Verified review (1214642) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 05/2017
Which best describes you? Patient
Was this treatment paid for privately? nhs

Emergency Dental Treatment

5 out of 5 stars
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Out of choice I would not use another practice than this one. The service and care received is exceptional and the dentist genuinely understands how stressful dental treatment can be for those who find themselves on the receiving end of it. Examinations are always thorough, regular check-ups are rated and the patient receives easy to understand feedback on their oral health and the support staff are friendly and understanding. I have been using this practice for almost fifty years and the quality of service provided has never been better than it is now and I would recommend the Springhill practice to anyone, but particularly to those (like me) who find a visit to the dentist an exceptionally stressful necessity.

— Anonymous

Verified review (1214634) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 09/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Emergency appointment for splinting loose teeth

4 out of 5 stars
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I was able to get an appointment in a reasonable time, had work carried out to strengthen my loose teeth after problems with splints breaking.

This was carried out quite efficiently with no pain. I now have to wait and see if this has remedied the problem.

— Anonymous

Verified review (1211573) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

First rate service

5 out of 5 stars
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Very professional and courteous. First rate service and kind manner by all staff. Couldn't ask for more!

— Anonymous

Verified review (1214056) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Dental Examination

5 out of 5 stars
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The staff as always were extremely friendly and interacted well with the girls. Steve the dentist is fab explains everything to the kids and me to put them at ease. The girls love coming which says it all really.

— Lauren C

Verified review (1213813) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Next of kin
Was this treatment paid for privately? private

Dental Examination

5 out of 5 stars
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I get very nervous every checkup I go to, this is not only on the day but a lead up to. Betty, Steve and Manjit know this and they are all very friendly and professional. On entering the surgery Steve always greets me with a smile and asks how I am and if I have any problems with my teeth. he knows that I can not l wear the bib around my neck as it gets me more nervous and that I wear my own glasses rather than the safety glasses. All these help me to feel a little more relaxed. Manjit also gave lots of reassurance, Steve explains every step of the examination telling me exactly what he is doing and also what he is going to do next, reassuring me. He checks my teeth thoroughly and checking everything he tells me how my teeth are and if I need any other treatment, this time he explained I needed a very tiny filling and that it will not hurt I asked if I needed an injection he smiled and said no it's only a really tiny filling and you will not feel it, he was right I didn't! At the end of my examination he did a scrape and polish again he is very gentle and explains it all once he has finished he praises me for how I've been. He then writes up my notes. I feel reassured that my teeth are ok and that if I have any problems to ring and see him. Steve is a very good dentist.

— Christine

Verified review (1214054) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Dental Examination

4 out of 5 stars
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Efficient and as relaxed as it could be in this type of situation. Not too long to wait.

— Sally

Verified review (1213817) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Thorough check up

5 out of 5 stars
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Friendly staff that put you at ease. Thorough check up with clear communication of findings and any treatment that is needed.

— Anonymous

Verified review (1213782) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Emergency Dental Appointment

5 out of 5 stars
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The dental practice got me in within 2 hours to check my problem at short notice. Great response and service, as always.

— Mathew

Verified review (1213957) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Professional in all they do

5 out of 5 stars
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Very friendly, make up, feel relaxed and professional in all that they do xxx

— Anonymous

Verified review (1213774) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Very Understanding of my needs

5 out of 5 stars
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Dr Quance provides not only a first class treatment but is aware that as a special needs patient I need extra patience. I am made to feel welcome by all the staff.

— Naranjan

Verified review (1213739) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Dental Check Up

5 out of 5 stars
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We are always treated with respect and in an efficient manner.

— John C

Verified review (1213545) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Professional, friendly and caring dental practice

5 out of 5 stars
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Went for a 6 monthly dental check-up a little early; was seen as soon as I arrived. Had a chipped tooth which was treated and filled straight away; no need for a second appointment.
Everyone at the practice is friendly, caring and professional. I and other family members have been with them for over 40 years; would never change (worth the 40 mile journey).

— Anonymous

Verified review (1211833) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Great, friendly and efficient

5 out of 5 stars
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Great, friendly and efficient service every time.

— Anonymous

Verified review (1211694) Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
How satisfied are you with the time you had to wait for an appointment? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information given by the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2017
Which best describes you? Patient
Was this treatment paid for privately? private

Best professional care

5 out of 5 stars
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Always feel confident of receiving the best professional care and treatment.

— Anonymous

Verified review (1211411) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Professional, caring

5 out of 5 stars
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Professional, caring service, friendly and helpful.

— Pamela

Verified review (1211508) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Friendly, efficient

5 out of 5 stars
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Friendly, efficient and professional service.

— Anonymous

Verified review (1211404) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Nice dentist and staff

5 out of 5 stars
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Very good service, nice dentist and staff.

— Edwin

Verified review (1211501) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private

Very good

5 out of 5 stars
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Very good service.

— Martin

Verified review (1211476) Review left 9 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars
Does your feedback relate to a private or an NHS treatment? private