Working Feedback

Excellent rating from 292 reviews

5 out of 5 stars

426 total reviews

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Latest Reviews by Working Feedback

Very welcoming staff

5 out of 5 stars
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Very welcoming staff…from reception to the dentist and nurse.
Lovely waiting area with the flower and diffuser.

— Unknown

Verified review (1592099) Review left 4 years ago
This review was collected via QR code.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Facebook

5 out of 5 stars
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Been in today to have my crown fitted, service was exceptional from start to finish. Thank you to all the team.

— Anonymous

T68851 Review left 4 years ago
This review complies with Facebook's policies.

Springhill Dental Practice

4 out of 5 stars
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Detailed explanation of treatment.

— Robert

Verified review (1589896) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 4 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— stuart higgins

T65505 Review left 4 years ago
This review complies with Google's policies.

Reply from Springhill Dental Practice

Thank you Mr Higgins for the 5 stars! Appreciate it.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— David Pittaway

T64746 Review left 4 years ago
This review complies with Google's policies.

Reply from Springhill Dental Practice

Mr Pittaway, appreciate the 5 stars. Thank you. Polly and the team at Springhill Dental Practice.

Review from Google

5 out of 5 stars
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I Have been with this practice over 40 years, initially with Mr Coad then with Dr Quance when he took over the practice when Mr Coad retired.
I was tempted to transfer to another practice nearer to where I live when Dr Quance retired but decided to see how well, or not, the practice now performs.
A broken filling in a dead tooth was temporally filled prior to fitting a crown. The temporary filling fell out a week before a bite was due to be carried out, this was replaced foc but an X-ray showed a small infection under the tooth made the procedure for fitting of a crown inadvisable.
Poli Mineva suggested I leave things as they are and return in six months for another X=ray to see if the infection has cleared.
Very Pleased with Poli, explained everything in detail and I feel reassured as I 'speak'.

— David Taylor

T64483 Review left 4 years ago
This review complies with Google's policies.

Reply from Springhill Dental Practice

What a lovely review to read. We are delighted your experience was so positive, Thank you so much

Review from Facebook

5 out of 5 stars
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Great dentist Poli does a fantastic job.A warm friendly receptionist Jo go and enjoy the dental experience.X

— Anonymous

T68852 Review left 4 years ago
This review complies with Facebook's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ade Jones

T64255 Review left 4 years ago
This review complies with Google's policies.

Reply from Springhill Dental Practice

Thank you so much

Fantastic

5 out of 5 stars
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Poli is fantastic! I actually look forward to going to the Dentist!

— Martin

Verified review (1586049) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Very pleasant experience

5 out of 5 stars
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My daughter and I went for check ups. We found it to a very pleasant experience. Everyone was friendly and helpful.

— Anonymous

Verified review (1586012) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Second to none

5 out of 5 stars
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The level of care is second to none.

— Ibrahein

Verified review (1585935) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

An all round great experience

5 out of 5 stars
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An all round great experience when recently having a replacement filling. Felt relaxed and reassured throughout the treatment.

— Chris

Verified review (1585611) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Check up

5 out of 5 stars
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Check up was very thorough.
But have had to book another appointment for the hygienist to have my teeth cleaned which has always been done on my check up appointment.

— Neil

Verified review (1583132) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Springhill Dental Practice

5 out of 5 stars
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All the staff were very welcoming and made me feel relaxed. The receptionist was very pleasant, conversing while I waited.

— Anonymous

Verified review (1581417) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Put me at ease

5 out of 5 stars
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I am a nervous patient, but the dental staff were caring and put me at ease.

— Gayna

Verified review (1579732) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A wonderful job

5 out of 5 stars
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I had an appointment with Rhiarna and though they were running quite late due to earlier clients being delayed with traffic problems I still felt that I had good service. At no point did she try to rush or shorten the treatment in any way. I even got a call partway through and she stopped and asked me if I needed to take the call. I felt comfortable with the treatment and Rhiarna explained what she was doing and was happy to answer my questions. I also feel that they are doing a wonderful job under very difficult circumstances. Thank you all.

— Ralph

Verified review (1579345) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Patient communication.

— Robert

Verified review (1578831) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Hygienist

5 out of 5 stars
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Timely appointment.
Polite and friendly staff.

— Anonymous

Verified review (1578807) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Really nice staff.

— Rachael

Verified review (1578697) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Springhill Dental Practice? (tap on a rating) 5 out of 5 stars

Repair/replacement of a temporary crown

5 out of 5 stars
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The temporary crown was fitted last Thursday, but it broke this Tuesday. I phoned the practice on Tuesday afternoon to try to get it fixed. I could have had an appointment that same day but could not make it due to child care commitments. The receptionist (Jo) said she would try to get me in the next day between 12:00 and 2:00 (my request due to child care commitments again) and would call me back in the morning to confirm. Sure enough, I received a call early on the Wednesday to confirm an appointment at 12:45.
I saw Kiran who repaired/replaced the temporary crown in a very short space of time (15-20 minutes) and it is still all good - I am writing this on the Saturday after the dental work.
Excellent service all round - thanks!

— Richard

Verified review (1578052) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient