Very welcoming staff…from reception to the dentist and nurse.
Lovely waiting area with the flower and diffuser.
— Unknown
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Review left 4 years ago
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Review from Facebook
Been in today to have my crown fitted, service was exceptional from start to finish. Thank you to all the team.
— Anonymous
T68851
Review left 4 years ago
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Springhill Dental Practice
Detailed explanation of treatment.
— Robert
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Review from Google
This person left a star rating but no comment.
— stuart higgins
T65505
Review left 4 years ago
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Reply from Springhill Dental Practice
Thank you Mr Higgins for the 5 stars! Appreciate it.
Review from Google
This person left a star rating but no comment.
— David Pittaway
T64746
Review left 4 years ago
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Reply from Springhill Dental Practice
Mr Pittaway, appreciate the 5 stars. Thank you. Polly and the team at Springhill Dental Practice.
Review from Google
I Have been with this practice over 40 years, initially with Mr Coad then with Dr Quance when he took over the practice when Mr Coad retired.
I was tempted to transfer to another practice nearer to where I live when Dr Quance retired but decided to see how well, or not, the practice now performs.
A broken filling in a dead tooth was temporally filled prior to fitting a crown. The temporary filling fell out a week before a bite was due to be carried out, this was replaced foc but an X-ray showed a small infection under the tooth made the procedure for fitting of a crown inadvisable.
Poli Mineva suggested I leave things as they are and return in six months for another X=ray to see if the infection has cleared.
Very Pleased with Poli, explained everything in detail and I feel reassured as I 'speak'.
— David Taylor
T64483
Review left 4 years ago
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Reply from Springhill Dental Practice
What a lovely review to read. We are delighted your experience was so positive, Thank you so much
Review from Facebook
Great dentist Poli does a fantastic job.A warm friendly receptionist Jo go and enjoy the dental experience.X
— Anonymous
T68852
Review left 4 years ago
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Review from Google
This person left a star rating but no comment.
— Ade Jones
T64255
Review left 4 years ago
This review complies with Google's policies.
Reply from Springhill Dental Practice
Thank you so much
Fantastic
Poli is fantastic! I actually look forward to going to the Dentist!
— Martin
Verified review (1586049)
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Very pleasant experience
My daughter and I went for check ups. We found it to a very pleasant experience. Everyone was friendly and helpful.
— Anonymous
Verified review (1586012)
Review left 4 years ago
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Very good
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Patient
Second to none
The level of care is second to none.
— Ibrahein
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An all round great experience
An all round great experience when recently having a replacement filling. Felt relaxed and reassured throughout the treatment.
— Chris
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Check up
Check up was very thorough.
But have had to book another appointment for the hygienist to have my teeth cleaned which has always been done on my check up appointment.
— Neil
Verified review (1583132)
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Very good
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Springhill Dental Practice
All the staff were very welcoming and made me feel relaxed. The receptionist was very pleasant, conversing while I waited.
— Anonymous
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Put me at ease
I am a nervous patient, but the dental staff were caring and put me at ease.
— Gayna
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Very good
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Patient
A wonderful job
I had an appointment with Rhiarna and though they were running quite late due to earlier clients being delayed with traffic problems I still felt that I had good service. At no point did she try to rush or shorten the treatment in any way. I even got a call partway through and she stopped and asked me if I needed to take the call. I felt comfortable with the treatment and Rhiarna explained what she was doing and was happy to answer my questions. I also feel that they are doing a wonderful job under very difficult circumstances. Thank you all.
— Ralph
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Very good
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Dental appointment
Patient communication.
— Robert
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Hygienist
Timely appointment.
Polite and friendly staff.
— Anonymous
Verified review (1578807)
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Very good
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My experience
Really nice staff.
— Rachael
Verified review (1578697)
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Repair/replacement of a temporary crown
The temporary crown was fitted last Thursday, but it broke this Tuesday. I phoned the practice on Tuesday afternoon to try to get it fixed. I could have had an appointment that same day but could not make it due to child care commitments. The receptionist (Jo) said she would try to get me in the next day between 12:00 and 2:00 (my request due to child care commitments again) and would call me back in the morning to confirm. Sure enough, I received a call early on the Wednesday to confirm an appointment at 12:45.
I saw Kiran who repaired/replaced the temporary crown in a very short space of time (15-20 minutes) and it is still all good - I am writing this on the Saturday after the dental work.
Excellent service all round - thanks!
— Richard
Verified review (1578052)
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Very good
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