Working Feedback

Kings Hill Clinic

Suite 14, 10 Churchill Square, West Malling, ME19 4YU

Excellent rating from 216 reviews

5 out of 5 stars

+ 173 reviews from Google 389 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I wouldn't go anywhere else to get my teeth done and I've been going there nearly 15 years now

— Will

T138219 Review left 2 years ago
This review complies with Google's policies.

New dentist, lovely

5 out of 5 stars
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I have been seeing Simon for many years but as he was booked up I saw a new dentist, Manisha. She was lovely. She explained things to me clearly and we discussed different options. I felt involved in the decisions and not pressurised. I felt comfortable with her and confident in her abilities. My other half is a retired dentist so this is important to me. Thank you.

— Anonymous

Verified review (1855068) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant Dental Hygienist

5 out of 5 stars
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Super impressed with the treatment received this morning from Latoya and her colleague, using air, water and minimal scraping. Entirely painless, quick and efficient, friendly and charming and no bleeding gums! Well worth the cost. Highly recommended!

— Thomas C

Verified review (1854965) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb service

5 out of 5 stars
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Superb service. Excellent dental care delivered in a very caring way. All the staff are friendly and welcoming. A first-class dental practice.

— Nigel W

Verified review (1852341) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kings Hill Clinic

5 out of 5 stars
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Simon is probably the best Dentist I have had treatment from, he explains everything and his skills are outstanding.

— Paul D

Verified review (1848920) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always very friendly

5 out of 5 stars
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Dentists have never been my favourite place to go but since I have been going to Simon and his team at Kings Hill Clinic they have always made it much less of an ordeal. I have recommended the clinic to friends and will continue to do so. The treatment is always discussed beforehand and any problems are dealt with as soon as possible. Always very friendly.

— Anonymous

Verified review (1848172) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Most impressed

5 out of 5 stars
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I am most impressed with the efficiency and care given at such short notice.

— Terence E

Verified review (1845684) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful trip

5 out of 5 stars
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Had a wonderful trip to the dentist.

— Glen C

Verified review (1843021) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant as usual. Extremely competent friendly staff with top of the range equipment

— Paul Cook

T135239 Review left 2 years ago
This review complies with Google's policies.

Kings Hill Clinic

5 out of 5 stars
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Very good.

— David R

Verified review (1841182) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kings Hill Clinic

5 out of 5 stars
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I was very happy with the way I was treated.

— Anonymous

Verified review (1839953) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service as always - friendly and very helpful too.

— Carol W

Verified review (1837229) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant, puts my children at ease

5 out of 5 stars
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We’ve recently moved to Kings Hill Dental from another practice and have been really pleased with the service. The reception team are all really friendly and Amelia is brilliant, putting my children at ease, explaining everything really clearly, checking in to make sure they’re ok throughout and making sure going to the dentist is a positive experience for them.

— Rachel B

Verified review (1836305) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kings Hill Clinic

5 out of 5 stars
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I am delighted with the effort and care Simon put into evening up my front teeth in preparation for a replacement crown.

— Anonymous

Verified review (1834385) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kept informed at all stages

5 out of 5 stars
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Currently going through a two-stage process, to fit partial plates.
I have been at the practice from the beginning, so know nearly all the staff, very professionally run, and kept informed at all stages of treatment.
This business comes highly recommended, I would have no hesitation recommending you.

— Richard T

Verified review (1832837) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent - as normal.

— Anonymous

Verified review (1830924) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reassurance and support

5 out of 5 stars
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Due to an infection that led to being in considerable pain, I contacted the clinic, they saw me the same day and resolved the problem. I have always found the staff and service offered excellent. I appreciate it is difficult to stop people being anxious about going to the dentist but every effort is made to offer reassurance and support. I would recommend this service and team to anyone.

— Susan S

Verified review (1830775) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent and pleasant as always!

5 out of 5 stars
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Simon and his entire team are always so professional and accommodating. They genuinely care about our wellbeing. I highly recommend Simon and his team! Thank you! You are the best!

— Maria P

Verified review (1830584) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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My family and I have been with Kings Hill Clinic for more than seven years. The service we receive from Amelia, Simon and their team is excellent. They are caring, professional and make the dreaded dental experience easy and gentle. I’d highly recommend them.

— Anonymous

Verified review (1830398) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best hygienist I saw today

5 out of 5 stars
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I had my first hygienist appointment today. From the receptionist - lovely, welcoming lady, the dental nurse who called me in and the hygienist! Excellent service. The hygienist was gentle and very thorough, she took her time and always explaining what she was about to do. After care was given clearly. Very very impressive! Thank you all.

— Anonymous

Verified review (1829421) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient