Working Feedback

Kings Hill Clinic

Suite 14, 10 Churchill Square, West Malling, ME19 4YU

Excellent rating from 216 reviews

5 out of 5 stars

+ 173 reviews from Google 389 total reviews

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Latest Reviews by Working Feedback

Wonderful service

5 out of 5 stars
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Wonderful service as always from Amelia and team!

— Grace B

Verified review (2390009) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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As usual Sorrel was very good. I felt absolutely no pain. I do not mind going to see Sorrel, a very professional person, and an easy experience

— David H

Verified review (2378211) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Very swift to arrange a check up and next day appt for a filling, cannot get better than that, brilliant.

— Derek Burgess

T379416 Review left 3 months ago
This review complies with Google's policies.

Made me feel at ease

5 out of 5 stars
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Sorrell was friendly and welcoming. She made me feel at ease and relaxed. Thank you!

— Tina W

Verified review (2377076) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and sympathetic treatment

5 out of 5 stars
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Excellent help as always. Kind and sympathetic treatment, just good service

— Anonymous

Verified review (2376556) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Crown fell out

— Linda P

Verified review (2371547) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars
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Thank you for kindness and time at practice yesterday. Simon reassured me with regard to my pending surgery and put my mind at rest. Good practice.

— Angie H

Verified review (2371161) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best ever

5 out of 5 stars
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I can honestly say that Kings Hill Clinic are the best ever dental surgery I have ever attended -
from the super lovely receptionists to the excellent and caring dental surgeons who take time to go through every detail of your treatment.

— Linda B

Verified review (2370824) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A very good experience.

— Cruz Regnault

T373547 Review left 3 months ago
This review complies with Google's policies.

I was very impressed

5 out of 5 stars
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My first appointment at Kings Hill Dental and I was very impressed. All reception staff were very friendly and Simon talked me through exactly what he was doing and the findings of several X rays.

— Anonymous

Verified review (2366473) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best Dentist for Nervous Patients

5 out of 5 stars
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Having avoided the dentist for some time due to previous bad experiences elsewhere, I attended with gum pain and was advised after my check-up that I needed to see the hygienist for a clean — something I was warned would be uncomfortable.

I arrived feeling extremely anxious, but from the moment I met Stephanie, I felt at ease. She was exceptionally calm, kind, and reassuring, taking the time to explain exactly what she was doing and why at every stage. Her patience and understanding with a very nervous patient were outstanding. She regularly checked in with me, paused whenever needed, and made sure I felt comfortable throughout.

While the treatment was understandably uncomfortable at times, Stephanie’s professionalism and gentle manner meant I was able to get through a full clean — something I genuinely didn’t think I’d manage. Although this hasn’t completely removed my fear of dental visits, it has made a significant difference, and I now feel far more confident about returning to see her in the future.

I can’t thank Stephanie enough and would highly recommend her, particularly to anyone who feels anxious or apprehensive about dental treatment.

— Darren B

Verified review (2365569) Review left 4 months ago
This review was collected via online systems.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Having avoided the dentist for some time due to previous bad experiences elsewhere, I attended with gum pain and was advised after my check-up that I needed to see the hygienist for a clean — something I was warned would be uncomfortable.

I arrived feeling extremely anxious, but from the moment I met Stephanie, I felt at ease. She was exceptionally calm, kind, and reassuring, taking the time to explain exactly what she was doing and why at every stage. Her patience and understanding with a very nervous patient were outstanding. She regularly checked in with me, paused whenever needed, and made sure I felt comfortable throughout.

While the treatment was understandably uncomfortable at times, Stephanie’s professionalism and gentle manner meant I was able to get through a full clean — something I genuinely didn’t think I’d manage. Although this hasn’t completely removed my fear of dental visits, it has made a significant difference, and I now feel far more confident about returning to see her in the future.

I can’t thank Stephanie enough and would highly recommend her, particularly to anyone who feels anxious or apprehensive about dental treatment.

— Darren Bond

T371717 Review left 4 months ago
This review complies with Google's policies.

Fantastic

5 out of 5 stars
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Simon and team have always been friendly and fantastic, and have always been considerate to my nervous dental needs.

— Yvonne A

Verified review (2359027) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best

5 out of 5 stars
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The best dentist in town.

— Grace B

Verified review (2344901) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been with Kings Hill Dental for around 15 years and couldn’t be happier.
The service is friendly & professional. Whether it’s a routine or being fitted in for an emergency appointment (like recently) I couldn’t fault them. Highly recommend.

— Elaine Terry

T356753 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely dental team and service

— Pika Chu

T356240 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Just been to see Amelia ( dentist ) and Vicky ( dental nurse ) at Kings Hill dental. As usual, the service and care shown was first class again. Amelia has also gone above and beyond to squeeze in another visit for me before I go back to work in the New year. So helpful.

— Kevin Farrant

T355026 Review left 5 months ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service - always has been over the years.

— Margaret E

Verified review (2339239) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars

A great team

5 out of 5 stars
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A lovely dental practice. Everyone is so friendly, polite & efficient. A great team led by Simon & Amelia.

— Bobbie N

Verified review (2335898) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Dentist review - Simon Dumper

— Jane C

Verified review (2333944) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient