Working Feedback

Kings Hill Clinic

Suite 14, 10 Churchill Square, West Malling, ME19 4YU

Excellent rating from 216 reviews

5 out of 5 stars

+ 173 reviews from Google 389 total reviews

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Latest Reviews by Working Feedback

Considerate, informative

5 out of 5 stars
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Simon discussed the issue of a slightly loose molar, for which I had made the appoinment. and gave suggestions on how to deal with the situation.
He was very considerate, as always and very informative. I will consider the options given.

— Jean G

Verified review (2333644) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist visit

5 out of 5 stars
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My first hygienist visit at my new dental practice, it was great. Thank you, Sorrell you were excellent and looking forward to my next visit.

— Anonymous

Verified review (2333589) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very nice experience- had a hygienist appointment today with and she was exceptional, very thorough and meticulous with her cleaning!

I’ve had dentist visits too and dentist also very nice and competent

Overall a very nice team and great practice!

— Sanjay

T345770 Review left 6 months ago
This review complies with Google's policies.

Timely service

5 out of 5 stars
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Great and timely service. Many thanks, Simon, see you in 6 months.

— James K

Verified review (2328014) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars

Welcomed and cared for

5 out of 5 stars
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Attended as part of treatment planned visits. As always Simon Dumper was welcoming and involved me in aspects of planned treatment for the day and next visit. Always feel very welcomed and cared for by all at surgery which alleviates my anxiety. Really happy with work done to date - thank you!

— Anonymous

Verified review (2326530) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always feel relaxed

5 out of 5 stars
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Had my check up with Simon, always feel relaxed

— Glen C

Verified review (2326351) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist is professional and thorough

4 out of 5 stars
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Clinic is bright and clean. Reception staff are friendly and helpful. Dentist is professional and thorough. I have no complaints.

— Anonymous

Verified review (2325626) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing practice highly recommended.

— Glenn Smith

T342395 Review left 6 months ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service by Dr Amelia and staff.

— Jill D

Verified review (2321214) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Valued as an individual

5 out of 5 stars
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Simon is always positive and welcoming, setting one at ease. He has a remarkable memory for one's personal situation and this contributes to the sense of being someone valued as an individual. On a professional level he is extremely skilled and always undertakes any work needed in a gentle but thorough way, explaining the detail and the rationale first to ensure one is happy/comfortable with the plan. Other team members are pleasant and efficient and it is clear that attention is paid to maintaining the environment to a very high standard.

— Anonymous

Verified review (2320579) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They made the visit a pleasure

5 out of 5 stars
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I generally do not like going to the dentist. However the two girls that administered my treatment were very polite and made the visit a pleasure (never thought I would say that) well done! I'm going back in three months!

— David H

Verified review (2318829) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Friendly service

5 out of 5 stars
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Lovely, professional and friendly service from everyone.

— Fatimah J

Verified review (2316933) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Great

5 out of 5 stars
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Great patient care

— Anonymous

Verified review (2315742) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Simon was excellent as usual

— Anonymous

Verified review (2314979) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel at ease

5 out of 5 stars
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Very professional, made me feel at ease. Still have ongoing treatment but I have no concern that the follow up treatment will be as good as my first two appointments

— Roger F

Verified review (2313218) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always friendly and professional

— Esme Norman

T336858 Review left 7 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Such a super dentist practice. Amelia is so kind & patient! And all the staff I’ve ever come across there are welcoming. Amelia makes my dentist experience as calming as it can possibly be for me. Hugely grateful. Thank you.

— Lisa Trevisan

T336014 Review left 7 months ago
This review complies with Google's policies.

Perfect

5 out of 5 stars
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Perfect. As usual.

— Anonymous

Verified review (2308277) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and reassuring

5 out of 5 stars
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A pleasant experience at the hygienist. Both ladies were kind and reassuring and it was made as comfortable as possible. Thank you

— Anonymous

Verified review (2308274) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very attentive throughout

5 out of 5 stars
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Friendly team and very attentive throughout treatment and afterwards. Simon talks through everything he is doing during any appointment including treatment. Kind and caring of patient’s needs. Highly recommended.

— Janine W

Verified review (2303299) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Kings Hill Clinic? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient