I had a problem with a loose tooth and managed to get an appointment the same day. Friendly service, everything explained, simply the best.
— John D
Verified review (2506164)
Review left 19 hours ago
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Very good
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Review from Google
I’ve been using Inglewood for more than 20 years, and I could not be more pleased and impressed by the way they are treating the patients and by the quality of their dental services.
— Eitan Sadeh
T469529
Review left 21 hours ago
This review complies with Google's policies.
Hygiene visit
As always, no waiting, my appointment was on time. The hygienist was very pleasant and carried out the work with very little discomfort
— Linda W
Verified review (2506012)
Review left 21 hours ago
This review was collected via online systems.
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Very good
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Patient
First class as always
As always I received a polite, positive and warm experience. All the staff are highly professional. The actual treatment that I received was first class as always. Staff also went out of their way to help me with the stairs and avoid the outside ones when I was leaving. I am having mobility issues and as my balance is affected they were happy for me to link one hand through an arm to get around inside the building and when I was leaving.
— Sharon W
Verified review (2505504)
Review left 1 day ago
This review was collected via email feedback service.
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Very good
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Patient
My experience
Routine check up & hygienist
— Susan M
Verified review (2505018)
Review left 3 days ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Everyone very freindly staff superb, real explanation of treatment etc. very professional.
— Ken Lightfoot
T468208
Review left 3 days ago
This review complies with Google's policies.
Review from Google
Great professional experience as always
— J T
T468209
Review left 4 days ago
This review complies with Google's policies.
Check of muscular skeletal actions of mouth and jaw
Very satisfied. Phoned Wednesday, appointment Thursday. Time taken to explain everything to me and enough time for me to explain to the dentist.
— Michael R
Verified review (2504481)
Review left 4 days ago
This review was collected via online systems.
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Very good
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Patient
Excellent, as always.
My husband and I have great confidence in Dr Dorrington. He is an excellent dentist - knowledgeable, skilful, professional and kind.
We have been with the Practice since it opened 20+ years ago and have found the whole team to be excellent.
— Elaine P
Verified review (2503985)
Review left 4 days ago
This review was collected via online systems.
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Very good
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Consultation
The service was first class from start to finish. Very friendly and professional, made me feel at ease straight away. Time was taken at my appointment to make sure I was comfortable, all options explained fully and no treatment was pushed, just all the options I asked for provided along with quotes for the work. Time was also taken to reassure me and help me with a caring nature. First time at the practice and will definitely be going back to have treatment. Fantastic and would highly recommend.
— Anonymous
Verified review (2503941)
Review left 4 days ago
This review was collected via online systems.
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Very good
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Patient
Bridge
Pain free and very gentle
— Anonymous
Verified review (2503717)
Review left 4 days ago
This review was collected via online systems.
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Very good
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Checkup
Excellent service. Treatment explained really well. Friendly dentist and staff.
— Susan B
Verified review (2503359)
Review left 5 days ago
This review was collected via online systems.
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Very good
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Check up
Good introduction to our new dentist. Everything was explained fully with a thorough check up. Further check on 2 back teeth which he will keep an eye on
— John B
Verified review (2503354)
Review left 5 days ago
This review was collected via online systems.
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Very good
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Patient
Seems to think that money grows on trees
I think Caroline is fantastic and is exactly the type of dentist I was looking for, both for myself and my son. After having a very poor experience with another dentist, I was put off attending the dentist for around six years. Caroline immediately made me feel at ease and took the time to clearly explain what I needed to do to improve my dental care, which I really appreciated.
However, I was disappointed to learn at my most recent appointment that hygienist appointments now have to be paid for in full in advance.
Having already paid £55 for my dental appointment, I was then asked to pay a further £55 upfront for the hygienist appointment. This meant needing to find £110 at the time of my appointment, which I hadn't been expecting.
I completely understand the frustration caused when patients don't attend appointments, and I appreciate the need for a policy to minimise this. However, I do question whether requiring the full £55 payment in advance is necessary. Would taking a deposit instead be a more reasonable approach, while still providing some protection against missed appointments?
I have had a really positive experience with Caroline and the practice overall, so I hope this feedback is taken in the constructive way it is intended. My concern is specifically around the new payment policy and the financial pressure it can place on patients.
— Anonymous
Verified review (2498886)
Review left 5 days ago
This review was collected via online systems.
Reply from Inglewood House Dental Practice
Thank you for taking the time to leave a review of your recent experience with us. I am pleased to hear that you are happy with the treatment you have received from Caroline. With regards to us now having to take pre-payment for hygienist appointments this is a decision that we have not taken lightly but unfortunately it is something we have found we have had to do as we were experiencing a significant amount of missed appointments, especially with hygienist appointments. I understand with regards to full pre-payment verses deposit. We have taken the decision to take full payment as we have found after taking a small deposit, unfortunately we found patients still did not attend. I understand this is frustrating, but we feel we are not providing the best experience we can when patients are having to wait long periods of time to book a hygienist appointment and then we are having wasted appointment times which we can be offering to patients. I understand the financial implications this can put on a patient that wasn't expecting to pay anything further when they attend for an appointment and we are always happy to take payment over the phone when patients are ready and able to book in. To follow on from offering NHS treatment to patients that are private at the practice. The practice is currently not excepting adult NHS patients.
Overall, how was your experience of our service?
Good
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Patient
Hygienist
Hygienist (and assistant) were really lovely - explaining everything in detail in an easy to understand way. Was seen on time which was much appreciated
— Anonymous
Verified review (2502996)
Review left 6 days ago
This review was collected via online systems.
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Very good
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Patient
As good as ever
Always very professional, safe hands
— Anonymous
Verified review (2502634)
Review left 6 days ago
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Very good
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Patient
Crown fitted
Very professional service from excellent team
— Anonymous
Verified review (2502515)
Review left 6 days ago
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Very good
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Patient
Great service as udual
Just had my 6 monthly dental check and visit to the hygienist combo and have realised that it must be around 20 years (if not more), that I’ve been looked after so well by Rob at this practice. Throughout all of these years the service I’ve received has always been consistently high; Rob is such a warm professional and always makes time to chat (even though he is so busy!). I’ve always felt in the safest hands and the work he did several years ago has lasted well and I can still smile with confidence and gratitude! Can highly recommend this family run practice to anybody looking for a dentist they can trust
— Jackie M
Verified review (2502101)
Review left 1 week ago
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Very good
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Patient
Great service
Been seeing Rob on and off for a long time. He’s a great dentist
— Farah K
Verified review (2501930)
Review left 1 week ago
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Good
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Patient
Annual check up
Went for a check up was seen to quickly and efficiently as always.
— Marion H
Verified review (2501845)
Review left 1 week ago
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Very good
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