Initial consultancy for cosmetic treatment - Excellent service
The dentist and the support staff were all very friendly and the appointment went ahead on time. The examination was done thoroughly and efficiently in under half an hour. All options were explained to me very clearly, with no pressure to choose any particular option. An itemised quote was produced there and then including all options, so I could pick and choose to suit my budget. This was emailed to reception for me to collect so I had time and space to consider my options. It was a great experience giving me a clear way forward and I made appointments for the required treatment before I left. I would recommend it to anyone.
— Phillip M
Verified review (1704572)
Review left 3 years ago
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Very good
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Patient
Absolutely brilliant
Annual check-up with Rob. Was great to catch up with Rob (as always), he's very personable and always wants to know how my personal life is going outside of my dental health. He always remembers things I've told him in previous check-ups and asks questions (new baby, new house etc). Absolutely brilliant.
— Daniel C
Verified review (1703983)
Review left 3 years ago
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Good
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Patient
Broken tooth, Rob fixed it
I find Rob brilliant and am delighted with the treatment from him.
— Lynda B
Verified review (1703476)
Review left 3 years ago
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Very good
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Checkup & Hygienist
All very professional.
— Anonymous
Verified review (1703221)
Review left 3 years ago
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Good
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Review from Google
This person left a star rating but no comment.
— Nicola Walker
T103171
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you.
Efficient as usual
Service from Rob was as efficient as usual. Sorted and out with minimum fuss.
Hygienist was polite and cheerful.
All round good service - nothing more to add.
— Malcolm S
Verified review (1702616)
Review left 3 years ago
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Very good
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Patient
Very pleasant and efficient
Excellent staff and dentists.
All were very pleasant and efficient.
Appointment was ahead of time ie early. Good attention to detail and finished quickly.
— Anthony W
Verified review (1702064)
Review left 3 years ago
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Very good
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Patient
Composite bonds and hygienist
Caroline as always was lovely, takes her time to explain the procedure step by step and you get a true sense of care. I then saw the hygienist who I hadn’t seen before and she also was patient and caring with me especially as I have super sensitive teeth.
— Dominique F
Verified review (1701941)
Review left 3 years ago
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Very good
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Patient
Brilliant treatment
Brilliant treatment without any fuss or pomp. Makes a visit to this practice a pleasure!
— Anonymous
Verified review (1701741)
Review left 3 years ago
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Very good
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Patient
Reassurance
I made an appointment to see Rob because of a problem with my mouth. I was given quite a quick date for which I was very grateful. I arrived early and was told, very apologetically, that Rob was running a bit late and would i mind waiting. This was not a problem for me and I only waited about 10 minutes. I was greeted as usual with a friendly smile and a reassuring chat. Rob manages to combine complete professionalism with a happy familiar demeanour which immediately puts you at ease. I explained my problem and after a brief examination, Rob was able to tell me exactly what was wrong, how it was caused and how to treat it. I left there, all my fears alleviated, ready for the day ahead!
— Glenis H
Verified review (1701406)
Review left 3 years ago
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Very good
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Professional and kind
I appreciate being treated with respect and also being informed about my dental health. I got both of that at this practice. No sweet talking, no fluffy words - straight to the point, in a kind and professional way.
— Mielad N
Verified review (1701199)
Review left 3 years ago
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Very good
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Review from Google
Very positive experience - the hygienist I saw today (Victoria) was incredibly attentive, thorough and took extra time to demonstrate good oral care. Victoria was genuinely interested in any concerns I had and was well informed about what might help and took a lot of care in explaining everything clearly. Thanks so much!
— Dale Richardson
T102850
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you for your lovely review.
Very pleased
I have been coming to Inglewood for number of years and and very pleased with all the work Dr Rob does and the the staff are so friendly and professional.
— Anonymous
Verified review (1700393)
Review left 3 years ago
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Very good
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Check up
Very good.
— Anonymous
Verified review (1700370)
Review left 3 years ago
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Very good
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Patient
Usual high professional standards
My visit to Inglewood dental practice proved to be the usual high professional standards. From the reception staff to Rob and his assistant and hygienist could not be faulted. Friendly and professional.
— Audrey P
Verified review (1699428)
Review left 3 years ago
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Very good
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Patient
Superb as always
Caroline was superb as always. She explained everything clearly and gave me a couple of options to contemplate.
— Tony C
Verified review (1698923)
Review left 3 years ago
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Very good
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Patient
Excellent as usual
My treatment by the hygienist was excellent as usual as was my appointment with my dentist Dr Caroline.
— Anonymous
Verified review (1698567)
Review left 3 years ago
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Very good
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Really lovely
All the staff are really lovely and friendly at Inglewood House. The hygienist was thorough and clearly explained what she was doing as she went along. Caroline always does a thorough check up and we also discussed timescales and details of future planned treatment.
— Christina W
Verified review (1698534)
Review left 3 years ago
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Very good
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Tooth extraction
I found my experience at the dentist today very reassuring and extremely helpful. The dentist was very professional and took time to make me feel relaxed and calm.
— Patricia G
Verified review (1698397)
Review left 3 years ago
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Very good
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Always great, friendly
Always great, friendly, talk through any issues in detail and always offer great advice.
— Anonymous
Verified review (1698098)
Review left 3 years ago
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Very good
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