I rang on Monday and was seen on Thursday. Very helpful.
— Stephanie D
Verified review (1693495)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent service
Nothing more to say excellent service, cannot fault.
— Ellen H
Verified review (1693492)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Quick and cheerful
Checkup was quick, I was given good advice and all staff were cheerful and helpful.
— Christian B
Verified review (1693288)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Visit to hygienist
Hygienist explained fully what she was going to do. She also assisted with a separate issue and liaised directly with the dentist to help resolve my issue during my visit. Thank you.
— Michaela F
Verified review (1692995)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Routine check up
Was not seen at appointment time, waited over 20m past it before being called in.
— Robert A
Verified review (1693146)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Inglewood House Dental Practice
Thank you for taking the time to leave your feedback. I am sorry to hear that you were kept waiting to be seen at your last appointment. Unfortunately instances do happen where we are unable to see every patient on time and the reception are unable to keep you informed on exactly how long the wait might be. We do try and communicate with the dental surgeries when there might be a delay so we can keep patients up to date with wait times, so I am sorry this has not happened when you visited. Your feedback has been passed on to the team.
Overall, how was your experience of our service?
Good
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Patient
Check up and appt with hygienist
As always, I am very happy with all aspects of care from all staff who I had contact with today. From the moment I arrived in reception everything went well. I arrived early so I was directed to the comfortable waiting room on the first floor, where I watched television until my appointment time.
Dr. Culshaw knows my medical history as well as the dental treatments I have had over the years and takes care that all dental treatment would be acceptable to the heart specialists who treat me.
— Anonymous
Verified review (1693060)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Fantastic service 5 stars
Great service throughout my visit. Definitely recommend this dental surgery to everyone.
— Anonymous
Verified review (1693172)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Great Dentist
Went today for a scale and polish and a regular check up.
— Elaine N
Verified review (1692949)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Great service
Great service from when you arrive at reception through to the dentist and assistant, all are caring and the treatment explained clearly.
— Anne J
Verified review (1692770)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Impressed
I was impressed with the examination, which was thorough yet gentle. Ongoing issues pertaining to oral manifestations of health condition were discussed and advice offered. Very happy with the service provided.
— Maureen P
Verified review (1692651)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Good Level of care
My tooth needed attention, got appointment quickly. Tooth issue solved.
— Elliot L
Verified review (1692644)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Easy and quick
Friendly, easy and quick.
— Anonymous
Verified review (1692440)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Simple Check Up
Each part of check was explained and carried out. Easy.
— Stephen E
Verified review (1692329)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
always good
— Joanna Green
T100366
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you.
Filling replacement
The service here is excellent and Rob is a really good dentist, that’s why I travel from Lytham, the reception staff are lovely and always very helpful.
— Angela K
Verified review (1691793)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent treatment
As always a friendly, caring practice. Dedicated professional practitioners. Excellent treatment.
— Anonymous
Verified review (1691670)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Filling
Made an appointment to see Caroline after a chipped tooth started to be a slight problem. Got to see her quickly, had an x ray, tooth repaired and reassured all was ok. Can’t fault any of the people who work there, always kind, friendly and courteous.
— Ruth J
Verified review (1691335)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
I needed a bridge re-bonding. Urgently.
I asked for an appointment to re-fit the bridge as soon as possible as it appeared in good condition and so were the teeth on which it was attached. I called for an appointment at 8.30am. At 12.30pm the job done I was looking forward to going dancing that evening!
— Colin K
Verified review (1691367)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Extraction
Just really professional! No waiting, no pain!
— Anonymous
Verified review (1691166)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Other
Review from Google
Very friendly and always professional, put you at ease.
— Pete Thistlethwaite
T99746
Review left 3 years ago
This review complies with Google's policies.