Working Feedback

Inglewood House Dental Practice

225 Bury New Road, Whitefield, Manchester, M45 8GW

Excellent rating from 6620 reviews

5 out of 5 stars

+ 543 reviews from Google 7208 total reviews

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Latest Reviews by Working Feedback

Teeth Maintenance

5 out of 5 stars
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I have been registered with the practice for a long time and in my opinion they set the standard very high. The whole team from customer services to the dentists themselves are very professional. What is reassuring for me is the explanation of the process steps when I’m in the chair, so you know when to expect the air, water, drill etc, so there are no surprises.
I would sincerely recommend this practice to anyone 100%.

— Eric B

Verified review (1674374) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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As always the staff were polite, friendly and helpful, I was talked through my treatment and asked a couple of times during the treatment if I was ok.

— Anonymous

Verified review (1673928) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Inglewood House Dental Practice

5 out of 5 stars
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Problem is being dealt with promptly.

— Anonymous

Verified review (1674388) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb and caring treatment

5 out of 5 stars
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I have been a patient of Rob since he first started here. I have always had superb and caring treatment and advice.
Suffice it to say after I moved house from Whitefield to the Peak District I continue to have him as my dentist even though it’s a 52-mile round trip and 16 years on! Always very friendly and helpful reception staff too.

— Barbara H

Verified review (1674337) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely kind and welcoming

5 out of 5 stars
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Lovely dental practice, all staff were extremely kind and welcoming.

— Simone G

Verified review (1674253) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Only waited five minutes to be seen.
Care was very good.

— Linda M

Verified review (1674272) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Refill of filling

5 out of 5 stars
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Excellent service, staff always helpful. Would recommend your surgery to anyone.

— Maria B

Verified review (1673994) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Broken tooth

5 out of 5 stars
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I've had a broken tooth (filling came out) repaired today.
Excellent service.

— Yvonne W

Verified review (1673934) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andrew Berens

T94864 Review left 3 years ago
This review complies with Google's policies.

Reply from Inglewood House Dental Practice

Thank you

Review from Google

5 out of 5 stars
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Only recently moved to this denist practice and can honestly say the best move I've ever made. Very professional.

— Christopher Gill

T94865 Review left 3 years ago
This review complies with Google's policies.

Reply from Inglewood House Dental Practice

Thank you for your lovely review.

Scale and polish

5 out of 5 stars
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Perfect.

— Hannah C

Verified review (1673852) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First Consultation

5 out of 5 stars
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This was my first visit to Inglewood Dental Practice and walking into reception I was greeted by very friendly and helpful staff. I must admit that I am extremely nervous going to the dentist, but after waiting a few minutes I met Roshni Patel (Dentist) and her dental assistant (sorry I didn't get your name) who put me at ease immediately. I was asked about any problems I had followed by a thorough examination, then given information about what/which treatments were available to me if needed.
My experience today was totally different to the past and I would like to say thank you for that.

— Anonymous

Verified review (1673634) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Accommodating to my needs

5 out of 5 stars
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I suffer from a very rare condition and the hygienist was very sensitive and accommodating to my needs.

— Maureen P

Verified review (1673530) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Easily would recommend

5 out of 5 stars
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I feel very grateful to have found a dental surgery in Inglewood and a dentist in Rob. Rob really puts me at ease with my appointments/treatment. Thank you Rob and team Inglewood.

— Jessica P

Verified review (1673257) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bridge

5 out of 5 stars
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I attend Roshni Patel, I think she is wonderful, always doing her best for you.
I had to come in several times to get the bridge comfortable and I think this time is a success.

— Dorothy M

Verified review (1673096) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Retainer scan

3 out of 5 stars
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I waited 45 mins to be seen for my appointment today and I was really disappointed. I had left work at lunch time to attend this appointment and to wait this long to be seen is appalling.

— Anonymous

Verified review (1672685) Review left 3 years ago
This review was collected via email feedback service.

Reply from Inglewood House Dental Practice

Thank you for taking the time to leave your feedback. I am sorry to hear that you were kept waiting for such a long time at your recent visit. Unfortunately delays can happen throughout the day which means that the surgeries can end up running behind. We do try and keep the reception team informed if there is delays so they can inform patients so I am sorry if this hasn't happened on this occasion. Your feedback will be discussed with the whole team so we can improve on this. Many thanks.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

6 month check up

3 out of 5 stars
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Booked in for check up and then hygienist. Both not running to time so was delayed. When I went to pay I was expecting it to be the usual £90 but was charged £124. Have never been notified of price rise? That’s a significant increase to not be told.

— Anonymous

Verified review (1672872) Review left 3 years ago
This review was collected via email feedback service.

Reply from Inglewood House Dental Practice

Thank you for taking the time to leave your feedback. I am sorry to hear that you weren't as happy at your appointment as you have been in the past when attending the practice. Firstly I would like to apolgise that there was a delay at getting you seen on time. We do try not to keep patients waiting but unfortunately things can happen during the course of the day which means delays do happen. We do try and make sure the reception team are aware of these delays in surgery so they can make patients aware that there could be a wait for the appointment. I am also sorry to hear you were surprised at the charge for your appointments. The practice did make the difficult decision to increase our prices last year. This is not something we do very often but with prices increasing to keep the surgery running unfortunately we had to make this decision and whilst we appreciate that the cost of living is difficult for everyone this is why our price increase was quite minimal. Judging from what you were charged it would appear you also had dental xrays taken as well, which would also have been an additional fee. Our prices for our most routine treatments are available on our website and this is kept up to date.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Exceptional

5 out of 5 stars
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As always exceptional service from Caroline and the Team when I attended for my 6 monthly check.

— Anonymous

Verified review (1672916) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service from pre-arrival health updates, hygienist services and check up with Caroline.

— Anonymous

Verified review (1672928) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and caring

5 out of 5 stars
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The extraction was tricky involving a broken tooth but thanks to the patience and skill of the dentist all went well.

— Anonymous

Verified review (1672823) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient