Verified review (1634478)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Hygienist
Very happy with the hygienist appointment, no discomfort. I feel hygiene checks are integral to general checks.
— Elaine H
Verified review (1634459)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
In good hands
Efficient, friendly, professional service as always. Raabia and Caroline are both great and make you feel at ease and in good hands.
— Julie P
Verified review (1634438)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Great dentist
Welcoming atmosphere, professional service in a nice and clean environment.
— Claire D
Verified review (1634352)
Review left 3 years ago
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Very good
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Patient
Always a pleasure to attend
Always a pleasure to attend my routine dental check up and the hygienist at Inglewood. Staff are friendly, welcoming and professional, and Caroline is so caring- we think of her as ‘our Tooth Fairy’.
— Anonymous
Verified review (1634169)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Root-teen visit to the Tooth fairy
Every single member of staff, helps taking a ordinary visit to a dentist, into a visit to the Disney Land Dentist. Calm, gentle, kind and reassuring, with the touch of Magic. Absolutely brilliant.
— Anonymous
Verified review (1634161)
Review left 3 years ago
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Very good
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Patient
Review from Google
I am very happy with the service.
— garry Basnett
T79391
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you.
Seen at short notice in a personal emergency
I emailed the practice on a Friday lunchtime. Within minutes, the email had been sent to Caroline Henshaw and I was given a Saturday appointment at 10.50. I didn't even know Inglewood House was open at weekends! Examination was swift and a diagnosis forthcoming immediately which was well explained using the X Ray that was taken of the tooth. Really top class service which was exemplary.
— Mark D
Verified review (1634143)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
As always, EXCELLENT treatment
As always, excellent treatment - saved two of my teeth - What more can I ask for.
— John K
Verified review (1633989)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Tooth repair for holiday
I telephoned for a urgent check up on my front tooth which was giving me trouble. I received an appointment a day later. Great service, all sorted now, off on our holiday.
— Anonymous
Verified review (1633609)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Hygienist
Very good.
— Steven C
Verified review (1633747)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
To have two fillings
Excellent treatment given.
— Leonard B
Verified review (1633583)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
100% recommend
I had gone in to see the hygienist, not been to the dentist for many years and was dreading it.
As well as the great service/ clean they gave good advice and made you feel at ease.
— Anonymous
Verified review (1633582)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Highly competent and skilled. Gentle. People focused.
— Janet W
Verified review (1633521)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My NHS dentist is superb
Caring and attentive every time, thank you.
— Julie M
Verified review (1633601)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Ongoing treatment
Excellent service always provided.
— Anonymous
Verified review (1633404)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Hygienist
I am a very nervous dental patient, but am always put at ease by all the friendly staff.
— Anonymous
Verified review (1633453)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Quality Service
Polite customer service, staff very helpful, understanding of m.y needs. Dentist gave clear information about treatment
— Gordon S
Verified review (1633376)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Temporary filling
Waited weeks for an appointment having explained on the phone that I had taken a chunk out of a tooth. No surprises then it needed filling. But the appointment slot I had was not long enough to do that in. So I came away with a temporary filling and another 8 weeks to wait for an appointment to put a permanent one in. Would have expected to be treated in full this time around. Very disappointed. But as always the staff were all very friendly and explained everything fully.
— Anonymous
Verified review (1633263)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Inglewood House Dental Practice
Thank you for taking the time to leave your review. I am sorry to hear that you had to wait so long for an appointment with a broken tooth. We do try and prioritise patients that are having problems or in pain. Unfortunately without an initial assessment it is not always possible to get a filling done at one visit. This is because sometimes treatment can take much longer than we expect, and we cannot book this time out without seeing what treatment is actually needed. If we can try and resolve the treatment in one visit then we will always try to accommodate this. I am glad to see that the team have been friendly when you attended the practice and have tried to be as helpful as possible.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
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Patient
I cannot fault any of the staff
Even though it’s bad enough having to have a filling, I cannot fault any of the staff at Inglewood dentistry, always pleasant, friendly and reassuring, couldn’t contemplate going elsewhere.
— Ruth J
Verified review (1633306)
Review left 3 years ago
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Very good
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