Working Feedback

Inglewood House Dental Practice

225 Bury New Road, Whitefield, Manchester, M45 8GW

Excellent rating from 6620 reviews

5 out of 5 stars

+ 544 reviews from Google 7209 total reviews

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Latest Reviews by Working Feedback

Check up

5 out of 5 stars
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From the text reminder to the receptionist, nurse and dentist everything was efficient and friendly. Well done Inglewood House.

— Anonymous

Verified review (1630734) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Highly satisfied

5 out of 5 stars
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I broke part of my tooth yesterday and luckily I received an appointment today which was great. Rob is as professional and skilled as always. He repaired my tooth perfectly and the cost was very acceptable. I am very happy with my treatment today and will always go back to Rob for my dental care.

— Anonymous

Verified review (1631999) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dentist I’ve ever had

5 out of 5 stars
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Roshni is incredible! The best dentist I’ve ever had.

— Archie M

Verified review (1631988) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth hygiene

5 out of 5 stars
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Great service as always.

— Anonymous

Verified review (1631966) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely receptionists

5 out of 5 stars
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Lovely receptionists, friendly and helpful, opened the side door so saved me struggling with the steps. Friendly professional dentist had all my up to date medical information and took her time with me during my examination gave me a glass of water which helped and advised me on my treatment.

— Anonymous

Verified review (1630492) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown fitting

5 out of 5 stars
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A filled tooth broke and needed to be crowned and I am really happy with how the treatment went and the attention and care paid to me throughout. Due to CovId, waiting times for appointments dates are quite long, but I trust Caroline with my teeth. Hopefully, things will get back to normal again soon.

— Anonymous

Verified review (1631923) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check on implants

4 out of 5 stars
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I arrived at least 5 minutes early for my 9.20am appointment and there was 1 lady in the waiting room and another 2 people who arrived at least 20-30 minutes after me were all seen - c.40 mins after my appointment time I managed to ask one of the staff who was walking by the upstairs waiting room if she had any idea when I was likely to be seen - I was told there may have been a delay with an early patient and 'had I not been informed of the wait'. I was finally taken in circa 10.10am - I have no problem waiting a short time (especially if there are complications or delays with a person already receiving treatment) - however it is unacceptable that I am left for almost 1 hr from my appointment time ( I am assuming reception forgot to register my arrival - given at least 1 of the people who arrived much later than me was definitely seen by Rob before me - so they were either extremely late for their appointment or were taken in before me?) Unfortunately due to the long delay I missed a work meeting I should have attended - and had no way to contact them to advise of the delay.

— Anonymous

Verified review (1631880) Review left 3 years ago
This review was collected via email feedback service.

Reply from Inglewood House Dental Practice

Thank you for taking the time to leave your feedback and I am sorry to hear of the experience you had with us on your recent visit.
I can only apologies that you were kept waiting for such a long time and no one informed you of the delay. As we are quite a busy practice we are trying to keep patients informed if there is going to be a wait to be seen by the dentist.
I noticed you mentioned that you had an appointment with Rob. The waiting room that you were waiting in is also used by two other clinicians so it is likely some of the patients you saw may have been going to see someone else.
We have looked into getting an automated check-in device at the reception but currently this is something that is not available to us, but we do advise if you can to check-in using our online portal if possible via the mobile link.
I have also made our reception team aware of your feedback and again can only apologies for your wait for your appointment on this occasion.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always excellent service

5 out of 5 stars
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Over all the years, best service with a smile, best care, no long waits. Painless experience, professional.

— Anonymous

Verified review (1631859) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and efficient

5 out of 5 stars
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I had toothache very badly whilst on holiday for a week and phoned the receptionist. I was booked in the day after my return from holiday and had the tooth taken out as it had split down the middle. I have no more pain! Thanks Rob! Very efficient practice, so friendly and professional.

— John K

Verified review (1631724) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasure to attend

5 out of 5 stars
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Thank you. It’s always a pleasure to attend Inglewood for a check-up and hygienist visit. Everyone is so friendly and welcoming; just like visiting family - well almost!

— Anonymous

Verified review (1631715) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Thanks Roshni you are a star . Always sorts out my teeth

— Sharron Bough-Thorniley

T78431 Review left 3 years ago
This review complies with Google's policies.

Reply from Inglewood House Dental Practice

Thank you for your lovely review.

Professional and friendly

5 out of 5 stars
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Dental check with Rishni, as ever professional and friendly service from all staff.

— Jillian W

Verified review (1631704) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Didn’t wait long, would recommend.

— Anonymous

Verified review (1631476) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling appointment

5 out of 5 stars
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Seen on time, helpful honest discussion about treatment options. Reception staff friendly and courteous.

— Alison H

Verified review (1631450) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service, staff very pleasant

— Diane Howarth

T78388 Review left 3 years ago
This review complies with Google's policies.

Reply from Inglewood House Dental Practice

Thank you.

Root canal

5 out of 5 stars
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Roshni and Codie (excuse spelling if wrong!) were great as usual. Checked in regularly to ensure I was okay and very welcoming and friendly throughout. Thank you!

— Anonymous

Verified review (1631332) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As always, excellent service

5 out of 5 stars
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As always, excellent service by competent, professional staff.

— Philip M

Verified review (1631122) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely outstanding service. The staff are friendly and professional.

— Lisa Fairclough

T78290 Review left 3 years ago
This review complies with Google's policies.

Reply from Inglewood House Dental Practice

Thank you for your lovely review.

Crown fitting

5 out of 5 stars
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Caroline was fantastic with fitting my new crown, she was very thoughtful and caring and explained every step, felt very reassured.

— Ivette V

Verified review (1631060) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Chipped front tooth fix

5 out of 5 stars
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Pleased with treatment and service.

— Patrick C

Verified review (1630990) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient