From the text reminder to the receptionist, nurse and dentist everything was efficient and friendly. Well done Inglewood House.
— Anonymous
Verified review (1630734)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Other relative or friend
Highly satisfied
I broke part of my tooth yesterday and luckily I received an appointment today which was great. Rob is as professional and skilled as always. He repaired my tooth perfectly and the cost was very acceptable. I am very happy with my treatment today and will always go back to Rob for my dental care.
— Anonymous
Verified review (1631999)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Best dentist I’ve ever had
Roshni is incredible! The best dentist I’ve ever had.
— Archie M
Verified review (1631988)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Teeth hygiene
Great service as always.
— Anonymous
Verified review (1631966)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Lovely receptionists
Lovely receptionists, friendly and helpful, opened the side door so saved me struggling with the steps. Friendly professional dentist had all my up to date medical information and took her time with me during my examination gave me a glass of water which helped and advised me on my treatment.
— Anonymous
Verified review (1630492)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Crown fitting
A filled tooth broke and needed to be crowned and I am really happy with how the treatment went and the attention and care paid to me throughout. Due to CovId, waiting times for appointments dates are quite long, but I trust Caroline with my teeth. Hopefully, things will get back to normal again soon.
— Anonymous
Verified review (1631923)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Check on implants
I arrived at least 5 minutes early for my 9.20am appointment and there was 1 lady in the waiting room and another 2 people who arrived at least 20-30 minutes after me were all seen - c.40 mins after my appointment time I managed to ask one of the staff who was walking by the upstairs waiting room if she had any idea when I was likely to be seen - I was told there may have been a delay with an early patient and 'had I not been informed of the wait'. I was finally taken in circa 10.10am - I have no problem waiting a short time (especially if there are complications or delays with a person already receiving treatment) - however it is unacceptable that I am left for almost 1 hr from my appointment time ( I am assuming reception forgot to register my arrival - given at least 1 of the people who arrived much later than me was definitely seen by Rob before me - so they were either extremely late for their appointment or were taken in before me?) Unfortunately due to the long delay I missed a work meeting I should have attended - and had no way to contact them to advise of the delay.
— Anonymous
Verified review (1631880)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Inglewood House Dental Practice
Thank you for taking the time to leave your feedback and I am sorry to hear of the experience you had with us on your recent visit.
I can only apologies that you were kept waiting for such a long time and no one informed you of the delay. As we are quite a busy practice we are trying to keep patients informed if there is going to be a wait to be seen by the dentist.
I noticed you mentioned that you had an appointment with Rob. The waiting room that you were waiting in is also used by two other clinicians so it is likely some of the patients you saw may have been going to see someone else.
We have looked into getting an automated check-in device at the reception but currently this is something that is not available to us, but we do advise if you can to check-in using our online portal if possible via the mobile link.
I have also made our reception team aware of your feedback and again can only apologies for your wait for your appointment on this occasion.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Always excellent service
Over all the years, best service with a smile, best care, no long waits. Painless experience, professional.
— Anonymous
Verified review (1631859)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Quick and efficient
I had toothache very badly whilst on holiday for a week and phoned the receptionist. I was booked in the day after my return from holiday and had the tooth taken out as it had split down the middle. I have no more pain! Thanks Rob! Very efficient practice, so friendly and professional.
— John K
Verified review (1631724)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A pleasure to attend
Thank you. It’s always a pleasure to attend Inglewood for a check-up and hygienist visit. Everyone is so friendly and welcoming; just like visiting family - well almost!
— Anonymous
Verified review (1631715)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Thanks Roshni you are a star . Always sorts out my teeth
— Sharron Bough-Thorniley
T78431
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you for your lovely review.
Professional and friendly
Dental check with Rishni, as ever professional and friendly service from all staff.
— Jillian W
Verified review (1631704)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Check up
Didn’t wait long, would recommend.
— Anonymous
Verified review (1631476)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Filling appointment
Seen on time, helpful honest discussion about treatment options. Reception staff friendly and courteous.
— Alison H
Verified review (1631450)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Excellent service, staff very pleasant
— Diane Howarth
T78388
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you.
Root canal
Roshni and Codie (excuse spelling if wrong!) were great as usual. Checked in regularly to ensure I was okay and very welcoming and friendly throughout. Thank you!
— Anonymous
Verified review (1631332)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
As always, excellent service
As always, excellent service by competent, professional staff.
— Philip M
Verified review (1631122)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Absolutely outstanding service. The staff are friendly and professional.
— Lisa Fairclough
T78290
Review left 3 years ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you for your lovely review.
Crown fitting
Caroline was fantastic with fitting my new crown, she was very thoughtful and caring and explained every step, felt very reassured.
— Ivette V
Verified review (1631060)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Chipped front tooth fix
Pleased with treatment and service.
— Patrick C
Verified review (1630990)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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