Very satisfied with treatment and manner in which I was dealt with by staff.
— Fredrick R
Verified review (2223241)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Dentist and hygienist
I had an appointment to see the dentist at 10.30am followed by the hygienist. I saw Roshni the dentist on time and after that I was asked to go and wait in the waiting room to see the hygienist. At 11.10am I asked the receptionist how much longer she thought I would be waiting to see the hygienist and she politely told me it would be another 20 mins which brought it up to 11.30 to which I replied I’d have to re book as I had work to get to. I appreciate patients arrive late for appointments which isn’t the practice's fault but it’s the second time I’ve had to re book. Apart from this it was the usual professional service.
— Anonymous
Verified review (2222555)
Review left 1 year ago
This review was collected via online systems.
Reply from Inglewood House Dental Practice
Thank you for taking the time to leave us your feedback on your recent visit to the practice. I am very sorry to hear that you have had to rearrange your hygienist appointment due to there being a wait and that this is the second time this has happened. I have discussed this matter with the clinicians involved and also the reception team and I hope this doesn't happen again and if there is going to be a delay with your appointments we can make sure we advise you quicker. We appreciate the feedback so we can go over the circumstances that have lead to this happening and see how we can improve things going forward.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Gary Spencer
T282589
Review left 1 year ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you
Very satisfied
Very satisfied with everything.
— Anonymous
Verified review (2223129)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Excellent service
In for check up but knew part of the tooth was missing. Caroline explained was old filling, 2019 I think, that had broken. Recommended to re-pack. No drilling, just clean and pack. Excellent service.
— Stephen E
Verified review (2222287)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Filling
Did a fabulous job!!!
— Anonymous
Verified review (2222184)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
5 star
As always, my visit with Roshni was 5 star
— Marion K
Verified review (2222092)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Emergency appointment/ treatment
Prompt service. All members of the team extremely professional, knowledgeable and listened.
— Elaine M
Verified review (2221739)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
6 month checkup
Attended my 6 month checkup with Caroline today. I am always extremely happy with the professional & caring way Caroline treats her patients. I have recommended her to family & friends, who are equally as impressed
— Anonymous
Verified review (2221581)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Professional and very caring
Both appointments went perfectly, happy with the new hygienist. Very happy with my replacement filling, dentist was extremely professional and very caring. Thank you
— Anonymous
Verified review (2221166)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent professional service
Outstanding dental team. You never have the impression you are being rushed or pressurised. Very reassuring. Highly recommended.
— Jon C
Verified review (2221096)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Inglewood dental
Excellent service
— Anonymous
Verified review (2220232)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
A good standard of service
Efficiently run practice. Very confident this practice provides a good standard of service.
— Richard D
Verified review (2220153)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Dental fillings treatment
Professional and excellent service
— Anonymous
Verified review (2220123)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Andrew Padmore (Paddy)
T280976
Review left 1 year ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you
Dental check up and hygienist appointment
As always, the treatment from my dentist was excellent and options for future work were thoroughly explained.
I had not previously seen the hygienist who treated me today and I found the experience quite exceptional. He listened to me and calmed my anxieties and offered extensive advice on managing my oral health and any gum problems. By far the most helpful and thorough hygienist I’ve ever seen!
— Susan D
Verified review (2219421)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Dentists review
As usual I was greeted warmly and Rishi explained what she was doing and why. Her comments took into account family dental history that could be relevant to me. Every step from her initial review to viewing the X-rays that were taken was carefully explained. She didn’t rush the appointment which encouraged me to ask her questions.
— Anonymous
Verified review (2218708)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Very professional and relaxed experience thanks to everyone at Inglewood House Dental
— Alan Shepherd
T280081
Review left 1 year ago
This review complies with Google's policies.
Reply from Inglewood House Dental Practice
Thank you for your review.
I trust my dentist implicitly
The staff are always friendly and helpful. I feel completely involved in decisions being made and trust my dentist implicitly.
— Anonymous
Verified review (2217783)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
6 monthly check up
I was seen at appointment time, potential treatment needed was explained and treatment options discussed.
— Anonymous
Verified review (2217431)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private