A slight glitch in the usual seamless procedures. I registered at reception on time for my 2.30 appointment. I wasn't called for 20 minutes despite the dentist running to time. Apparently he had not been advised that I had arrived in reception. Apologies from him and from the receptionist.
— Jennifer H
Verified review (2277794)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Woodborough House Dental Practice
Hi Jennifer, thank you so much for your feedback and your understanding. We apologise for the miscommunication around your arrival, we strive to ensure your whole experience with us is as smooth as possible. We look forward to seeing you back in the practice soon. - Paige.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
15 minutes or more
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
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Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Very polite and helpful
Everyone at the practice is very polite and helpful.
— Roger F
Verified review (2276325)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
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Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
A thorough examination
I had a very thorough examination and some suggestions to improve my dental hygiene in brushing my teeth.
— Stephen I
Verified review (2275806)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
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No
Excellent team
Rupert and all the team at Woodborough House are excellent in all they do. Couldn’t want for a better dentist. Thank you
— Judith M
Verified review (2275441)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
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No
Review from Google
I’ve been going to Woodborough for many years and honestly think they set the bar for how a dentist should be. I’ve lived in different places in the UK and even abroad (Abu Dhabi), so I’ve experienced a fair mix of dental care, but Woodborough has always stood out and by which all others are measured.
The most important thing is teeth results, and they’ve always delivered. They’ve looked after my teeth since I was younger (back when I wasn’t great at looking after them myself), and now they also take care of my three kids—who all need very different approaches—as well as my mum, who has dentures.
A few reasons I think they’re so good, beyond just teeth results:
- They know their stuff and actually explain what they’re doing and why.
- They don’t push treatments—the focus is always just on what’s best for your teeth.
- It feels personal—you’re not just another time slot, the staff genuinely make you feel welcome.
For me, they’re not just “a dentist,” they’re the place I trust with my whole family’s care.
I could thank the entire staff, someone in my family has probably seen one of them at some point, but special shout out to Hamish and Ellie!
— T Raja
T309946
Review left 9 months ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Tauqeer - you have made our day with your wonderful review. Sentiments like yours are why we love what we do and make us strive to do it even better.
We are proud of our wonderful Woodborough team and we couldn’t do it without each other!
Thank you for putting your trust in us and for bringing your family too!
We so appreciate your loyalty and look forward to seeing you and your family for many years to come ❤️
Recommended
Would definitely recommend
— Anonymous
Verified review (2274893)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
10-15 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
So impressed with the care
I have been so impressed with the care I receive from all the staff at Woodborough House Dental Practice. Communication with the reception staff regarding appointments is always pleasant and efficient. The dental nursing team I have come into contact with have always been friendly and helpful with special mention of Nina and Talia and my Hygienist L'Ren has kept my teeth looking good for many years.
In the last year or so I have had remedial work carried out by Dr Hamish Macaskill who has done a superb job of realigning some teeth with professional expertise with gentle care and helpful advice and I look forward to seeing him and my regular dentist in the future.
— David M
Verified review (2274849)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
5-10 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Very satisfactory
The team is always very helpful and very satisfactory, thank you.
— Gill A
Verified review (2274509)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
15 minutes or more
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Review from Google
My dentist at Woodborough House dental practice was amazing as he was able to fit me in for an appointment on the same day I called needing help with a chipped tooth before going away on holiday. Thank you very much!
— Gillian Bannister
T307697
Review left 9 months ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Gillian
Happy holidays! 😁
Review from Google
Went to dental practice with a chipped front touch.
Hamish and his assistant repaired the tooth straight away.
Left the practice with the tooth looking as new.
A brilliant job. Thank you
— Stuart Scott
T307553
Review left 9 months ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Stuart
So pleased we could help you out and get you smiling again 😁
Very good
Very good today, thanks
— Anonymous
Verified review (2271193)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Woodborough House Dental Practice
Very happy with experience, a little crowded in room with Hygienist, dentist dental nurse and trainee. But no problem
— Diana L
Verified review (2270338)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Review from Google
Outstanding as always. Incredibly welcoming and brilliant dentist and hygienist. I cannot recommend them, and Nav in particular, enough
— Phil Clegg
T306991
Review left 9 months ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Phil
So lovely to hear your wonderful
comments. We’re thrilled to hear how happy you are! We agree Nav is fantastic!
Outstanding service
Professional & friendly. Outstanding service. Totally recommend.
— Stuart S
Verified review (2267598)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Woodborough House Dental Practice
Nothing extra to say really. All good.
— Alistair C
Verified review (2267451)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Friendly and very efficient
Usual calm, friendly and very efficient service.
— John D
Verified review (2266254)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
5-10 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Excellent care
As usual, I received excellent care from Rupert and, new to me, Suk as well as from the dental nurse who is covering for holiday leave and whose name I do not know. Everyone was kind and gentle and brilliant.
— Regi O
Verified review (2266084)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
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Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Woodborough House Dental Practice
I am recovering from the procedure so no message
— Anonymous
Verified review (2265872)
Review left 9 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
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No
A warm welcome
Friendly staff with a warm welcome, lovely waiting area with tea, coffee and water available
— Anonymous
Verified review (2264870)
Review left 10 months ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
0-5 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Review from Google
I've had great service and treatment from Nav and Fan. They've accommodated my requirements to complete my treatment before my wedding and travels.
Thankyou
Tracy
— Tracy Averies
T303826
Review left 10 months ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
That’s great to hear thank you Tracy.
Wishing you both a wonderful wedding day and a fabulous time on your travels!