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Woodborough House Dental Practice

21 Reading Road, Pangbourne, Reading, Berkshire, RG8 7LR

Excellent rating from 388 reviews

5 out of 5 stars

+ 631 reviews from Google 1019 total reviews

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Latest Reviews by Working Feedback

Excellent team

5 out of 5 stars
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An excellent team and I fully completely safe in their hands.

— Jane A

Verified review (2247772) Review left 10 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Testimonial, Hamish and Amy were very calm and reassuring

5 out of 5 stars
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I wanted to say thanks once again for the excellent treatment at the practice. As you know, I have been a patient for many years, and on every occasion I have visited the practice, I have been warmly welcomed and received wonderful professional treatment. All the staff are first class. Hamish and Amy today were very calm and reassuring, and I would like to reiterate my personal thanks to them.

— John D

Verified review (2246691) Review left 10 months ago
This review was collected via testimonial.

Felt at ease

5 out of 5 stars
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Both ladies that I saw put me at ease for the duration of my visit.

— Anonymous

Verified review (2246061) Review left 10 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Very satisfied

5 out of 5 stars
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I have been very satisfied over the last years with the service I have received.

— Anonymous

Verified review (2244918) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 4 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
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Very impressed with the exceptional service provided by Dr Luis and his wonderful assistant Nina at Woodborough House Dental Practice. Our son has been under their care for just over a year for his braces treatment, and we couldn't be happier with the results.
Although braces can be expensive, we believe it was worth every penny. The results are great, and our son is absolutely thrilled. Dr. Luis is highly skilled, professional, and genuinely cares about his patients'. We would absolutely recommend him to anyone seeking orthodontic care. The professionalism, care, and attention to detail from the entire team have been outstanding. Highly recommend Woodborough House Dental Practice!

— Nina Bradley

T294106 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thank you so much for your wonderful review and kind words about Dr Luis, Nina, and the rest of the team here at Woodborough House. We’re absolutely delighted to hear how pleased you and your son are with his orthodontic journey and the results achieved.
Braces can be a big commitment, so it’s fantastic to know that you’ve found the investment worthwhile and the experience positive throughout. Dr Luis and Nina take great pride in delivering expert care in a calm and supportive environment, and they’ll be thrilled to hear your feedback.
We’re so grateful for your recommendation and for trusting us with your son’s smile – it really means a lot.

My experience

5 out of 5 stars
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I often feel that there is an element of upselling, and sometimes it makes me feel worried about the condition of my teeth.

— Anonymous

Verified review (2244403) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodborough House Dental Practice

Thank you for taking the time to share your feedback. We're really sorry to hear that you've felt this way — it’s never our intention to make any patient feel worried or under pressure.

At Woodborough House, we are committed to providing our patients with clear, honest advice and the highest standard of care. Our clinicians will always share all available options with you, so you can make fully informed decisions about your oral health. That said, we absolutely understand the importance of feeling comfortable and reassured during your visits, and we’re always happy to talk through any concerns in more detail.

Please don’t hesitate to get in touch directly if you’d like to speak further — we genuinely value your feedback and want every patient to feel confident in the care they receive.

Warm regards,
Paige
Practice Manager
How did you find the appointment booking process? 4 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 4 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review for Woodborough House Dental Practice

5 out of 5 stars
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I’m sorry, I say no to a video testimonial, I genuinely don’t like them.
I am over the moon with all of the work I have had done and how genuinely kind everyone is.

— Irene B

Verified review (2244221) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodborough House Dental Practice

Hi Irene,

Thank you for such lovely feedback. It's always a pleasure to see you, and we're so glad you're happy with your treatment and overall care. We understand that not everyone wants to be on camera, that's not a problem at all - we're just delighted to have you as a patient.

Best wishes,
Paige
Practice Manager
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Fantastic

5 out of 5 stars
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Luis and his team have been fantastic throughout. My daughter now smiles with confidence

— Myfanwy D

Verified review (2242756) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Excellent work

5 out of 5 stars
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Keep up the excellent work.

— Thomas F

Verified review (2242130) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Lovely team

5 out of 5 stars
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Lovely team, all first-class and extremely helpful, absolutely wonderful.

— Anonymous

Verified review (2240051) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
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I was referred to Woodborough House by my dentist for implant surgery and even though this is the start of what I hope to be a successful journey my initial experience was wonderful. All the staff were welcoming, friendly and really comforting. My consultation included using extremely modern and advanced equipment and techniques and I was given all the time I needed to ask questions and get explanations. An outstanding experience!

Edit: I'm now nearing the end of my journey and I have had a really amazing experience throughout. I really can't recommend Woodborough House enough, lovely caring staff and wonderfully skilled professionals.

— Michael Quested

T292236 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks so much Michael!
We work hard at our customer experience and believe in investing in technology
so we can provide our patients with the very best.
Dr Fahey and his team are world class so you are in good hands!
We look forward to seeing you next time!
Thanks for taking the time to tell us about your experience.

Review from Google

5 out of 5 stars
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Arrived early to a very warm welcome and offered a nice cup it tea while waiting. Very professional service as always in an immaculately clean environment with good advice about my dental needs.

— David Lavender

T292008 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks for taking the time to share your experience David. We really appreciate you choosing Woodborough House

My experience

5 out of 5 stars
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Parking is an issue. Someone parked behind us making it hard to get out. Perhaps a sign asking people not to would be helpful

— Rose M

Verified review (2238866) Review left 11 months ago
This review was collected via email feedback service.

Reply from Woodborough House Dental Practice

Hi Rose, we're sorry you had some trouble with the car park and thank you for your feedback. We have limited space and do our best to ensure it's well organised but should you experience any issues with parking when you visit, please do come in and speak to the reception team who can help get things moved around if needed.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Very reassuring

5 out of 5 stars
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All staff, both hygienist and assistant plus dentist gave conscientious & full information regarding treatment being given, all very reassuring.

— Anonymous

Verified review (2238835) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.

Review from Google

5 out of 5 stars
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Friendly staff who offer great customer care and a professional service

— MARILYN GRUNDRILL

T291383 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks so much Marilyn 😍

Review from Google

5 out of 5 stars
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I have been visiting this dental practice for over 20 years, I find them incredibly friendly and they put you at ease in a calm
Manner.
Today I saw Lren the hygienist along with Taaliah her assistant. Lren is superb at her job and along with Taaliah made me incredibly comfortable.
I thoroughly recommend Woodbirough for all your dental needs.

— Stephen Rossiter

T291018 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Stephen- we love seeing you too! We really appreciate your loyalty to Woodborough House 😍

Review from Google

5 out of 5 stars
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I recently had my first experience of having Botox at Woodborough House Dental practice. It was such a positive experience from start to finish, the reception team being warm and welcoming on arrival and the personal care and attention all
staff had during my visits. Alex really listened to what I wanted to achieve from having Botox and has such a gentle hand. I am thrilled with my results and will definitely be returning to have further treatments. I wouldn’t hesitate to recommend Woodborough Dental practice to anyone.

— Hannah Titcombe

T290439 Review left 11 months ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Hannah!
Alex is amazing we agree!
See you again soon 😍

Reassuring

5 out of 5 stars
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Both Sophie and Hamish were really lovely and reassuring.

— Jenny B

Verified review (2236159) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 4 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Friendly and caring

5 out of 5 stars
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Woodborough House team have looked after my teeth for over 50 years, I think that speaks for the quality of care and service. The friendly and caring ethos enables extremely skilled clinicians to fulfill patients’ needs. Communication and consultation is great.

— Briar M

Verified review (2234921) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Woodborough House Dental Practice

5 out of 5 stars
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I have been going to Woodborough for some years and have never had any problems.

— Molly E

Verified review (2232275) Review left 11 months ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No