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Woodborough House Dental Practice

21 Reading Road, Pangbourne, Reading, Berkshire, RG8 7LR

Excellent rating from 388 reviews

5 out of 5 stars

+ 631 reviews from Google 1019 total reviews

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Latest Reviews by Working Feedback

Highly recommend

5 out of 5 stars
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Time and time again the team at Woodborough House go over and above to make the whole experience really positive.
Highly recommend

— Dawn C

Verified review (2428282) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Helpful and pleasant

5 out of 5 stars
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Everyone was helpful and pleasant. Alex understood my situation and provided clear information.

— Anonymous

Verified review (2428265) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 10-15 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

My experience

5 out of 5 stars
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All staff are friendly, efficient and make me feel relaxed even though I am a very nervous patient.

— Mavis E

Verified review (2427781) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

My experience

5 out of 5 stars
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Very helpful staff

— Anonymous

Verified review (2427410) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Clear explanation

5 out of 5 stars
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Friendly, and clear explanation of the action being taken to re-affix a veneer.

— Anonymous

Verified review (2426340) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Outstanding

5 out of 5 stars
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Rang on Saturday, yes they were open, and had an appointment booked for the following Monday. Outstanding!
Everyone is friendly, helpful and approachable.

— Mark M

Verified review (2425877) Review left 3 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Great team

5 out of 5 stars
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What a great team! I left the practice reassured.

— Kenneth C

Verified review (2424557) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Very obliging

5 out of 5 stars
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Fitted a filling into a time slot that was vacant rather than booking it in for a future date - very obliging, especially as it took longer than expected.

— Anonymous

Verified review (2424458) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 4 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Over the last few months, I have had a lot of dental treatment carried out at Woodborough House. As someone who has been extremely anxious and nervous about going to the dentist since I was young, I am so glad that I chose Woodborough House.

From my very first appointment, Dr Alex Chan made me feel at ease and ensured that I was comfortable throughout my treatment. He explained everything clearly to me and really helped put my nerves at ease. Thanks to him and my experience here, I have completely changed how I feel about going to the dentist.

Everyone I have seen here has always been friendly, kind, and understanding. Now that I have finished my all of my treatment, I have my confidence back and I am learning how to show off my new smile thanks to all of the team, especially Dr Alex Chan.

— Abbie Briant

T411143 Review left 4 weeks ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thank you Abbie 😊
It’s so rewarding to hear of your experience at Woodborough house. Helping people like you change your perception of dentistry is what we strive to do. We are so happy that your confidence is back - it’s been an honour to treat you and we look forward to looking after you in the future 🤩

Extremely efficient, professional

5 out of 5 stars
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Being slightly nervous in a dental surgery I found all the dental personnel extremely efficient, professional and kind, putting me at my ease very quickly.

— Raye R

Verified review (2424072) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

The hygienist was excellent

5 out of 5 stars
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The hygienist was excellent and so was Hamish, who has been my dentist for many years. Lovely calming music being played in the Reception area!

— Janet S

Verified review (2424045) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

My experience

5 out of 5 stars
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Woodborough House Dental Practice

— Anonymous

Verified review (2423592) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Excellent

5 out of 5 stars
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No, everything was excellent.

— Geoffrey S

Verified review (2423407) Review left 4 weeks ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As a dental phobic patient I only wish I had gone to Woodborough House Dental Practice sooner. The care, kindness and expertise from Alex, the dental nurses and hygienist have been exceptional. Having sedation with Nina yesterday was a game changer for me - no more 4am panic attacks! A huge thank you to Alex, Nina and Jess for the painless, calm treatment I received yesterday, even receiving a follow up call today to check how I was. Also my thanks to Emily who was my first point of contact and so sympathetic to all my concerns. An amazing dental practice, would highly recommend to anyone looking for a new dentist.

— Clare Goodyear

T410565 Review left 1 month ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Clare 🤩
You words mean so much to us all. As the owner I am proud of our wonderful team - we are so grateful to have them all. Thanks for sharing your experience-it will help other nervous patients realise they can put their trust in us 😍
We look forward to seeing you again soon 😍

Professional, polite

5 out of 5 stars
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Professional, polite and informative. Did not rush appointment

— Anonymous

Verified review (2421382) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

My experience

5 out of 5 stars
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Thanks to the team for looking after my teeth

— Anonymous

Verified review (2420543) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Really flexible

5 out of 5 stars
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They are really flexible

— Anonymous

Verified review (2419511) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Very pleased

5 out of 5 stars
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Very pleased with Nav’s expertise - he has done an excellent job on my crown which fell off.
Thank you.

— Anonymous

Verified review (2418857) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Very good

5 out of 5 stars
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Very good dental practice, seemed to know what they are doing

— Anita P

Verified review (2417257) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 4 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars

Dealt with efficiently

5 out of 5 stars
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Everything explained and dealt with efficiently

— Anonymous

Verified review (2416893) Review left 1 month ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 10-15 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars