Working Feedback

Woodborough House Dental Practice

21 Reading Road, Pangbourne, Reading, Berkshire, RG8 7LR

Excellent rating from 388 reviews

5 out of 5 stars

+ 631 reviews from Google 1019 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Simply the best

5 out of 5 stars
workingfeedback logo
Excellent care as usual, L'Wren is simply the best, so caring and patient, please don't ever leave.

— David H

Verified review (2096269) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Woodborough House Dental Practice

5 out of 5 stars
workingfeedback logo
Very satisfactory, thank you.

— Anonymous

Verified review (2096179) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 4 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 10-15 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Extremely satisfied

5 out of 5 stars
workingfeedback logo
Extremely satisfied with all that I received today, thank you.

— Anonymous

Verified review (2095129) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Puts me at ease

5 out of 5 stars
workingfeedback logo
Nervous wreck going to the dentist but Hamish puts me at ease.

— Pauline W

Verified review (2094346) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
google logo
Dr Rupert Monkhouse was exceptional. I was anxious due to past traumatic experiences with dentures. Rupert listened attentively, understood and answered my questions patiently. Rupert explained carefully what was going to happen. I felt safe, reassured realistically and involved in the journey of having full upper dentures made.
The dentures exceeded my hopes, fitting perfectly, without adhesive. I can talk, smile even yawn without them moving. I have adjusted to the new bite and can eat almost everything. I am delighted with how natural they look.
I can recommend Rupert without any hesitation and wish I had found him earlier.
Mrs Shaun Chater

— Shaun Chater

T217042 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

What wonderful feedback for Rupert
Thank you so much for your kind words…. We agree that Rupert is a fantastic dentist 🥰

Review from Google

5 out of 5 stars
google logo
Practice Manager, Receptionists, Dentist (alex) and Dental Nurse all really nice and treated me really well when i was in a lot of pain and petrified. Did everything they could to look after me and reassure me about treatment required. Highly recommend them especially if you have had bad experiences with dentists in the past. I will definitely be going back for check ups etc.

— Debbie Pearce

T216775 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks so much Debbie
That’s wonderful to hear
We have a great team and it’s so nice for them to have this acknowledgement
We look forward to seeing you next time 😍

Excellent

5 out of 5 stars
workingfeedback logo
Excellent as always!

— Susan D

Verified review (2093167) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
google logo
Amazing practice and Nav is just the best dentist. Everyone is always smiling and cheerful and very patient with people who are nervous about the treatment. I can’t recommend Woodborough highly enough, great dental surgery I am so glad I moved to them.

— Liz Walles

T216379 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Ahhhh
Thanks Liz
That’s so lovely to hear.
We are so proud of our wonderful team.
And it’s so rewarding to hear fantastic feedback as we all work hard to offer the very best in customer service and clinical excellence! Yay! 😍

Review from Google

5 out of 5 stars
google logo
I was recommended the Woodborough House practice by my own dentist as I needed a dental implant for a front tooth. I am so glad that I had that recommendation. 5 stars doesn't seem enough! The professionalism and care of Nick, Sofia, Amy, Holly, Laura and everyone there is absolutely first-class.

The practice has some very sophisticated technology for assessing your teeth, including the latest CT scanner (normally found in a hospital) and software for mapping out your mouth. It is impressive and appalling in equal measure (lol!). After the first consultation with Nick, I read the report and wondered if I should get myself off to the knackers yard! However we worked out a plan of action, having listened carefully to my thoughts.

The operation to have the implant is not trivial and the two weeks post operation were not the most comfortable, to put it mildly. But the aftercare over the weeks was without fault. There were a lot of specific instructions, solutions to use and checkups.

When it came to the permanent crown, I even went to London to meet Rob who made my tooth (Sofia suggested this and I am glad that she did). He even puts in imperfections so that is totally in keeping with your other teeth. How anyone decides to do this "on holiday" in a couple of weeks is beyond me. You might save a few pennies but end up with a failed implant and worse effects on your health.

Speaking of money, of course all of this excellent equipment with highly trained and motivated staff does not come cheap. But it absolutely is value for money.

As a final touch, the staff even gave me a card and a gift from Nick's native NZ. I was very touched. I only wish they were nearer (and the traffic and parking were easier!) otherwise I would go there as my main dentist. I might still do it. They are that good.

(see if you can spot the implant!)

— Bill Atkinson

T216295 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Bill
Thank you so much for taking the time to write such a detailed,honest and wonderful account of your Woodborough journey.

As the owner, I couldn’t ask for a better review and I’m so proud of our wonderful team.
We are so thrilled that you feel like this and it’s why we have worked so hard to create Woodborough for our patients.
We want to offer our patients the very best!

It was such a pleasure to treat you, thank you for being such a wonderful patient.
Keep smiling… because you’ve made us smile too 😀

Helpful team

5 out of 5 stars
workingfeedback logo
Very helpful team as always.

— Anonymous

Verified review (2091868) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
google logo
perfect as always
Brian Barrett

— Brian Barrett

T216165 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Brian

Great job

5 out of 5 stars
workingfeedback logo
I am very grateful to the doctor, receptionist and all team. Really appreciate the great job are you doing. Thanks for being so helpful.

— Liliana G

Verified review (2091129) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Wonderful

5 out of 5 stars
workingfeedback logo
Everything wonderful and very strangely I am looking forward to my next appointments!

— Wendy H

Verified review (2091008) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
google logo
Excellent care & support

— Mark Silcock

T215936 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Cheers Mark
Always great to see you at Woodborough 🙏

Review from Google

5 out of 5 stars
google logo
At a recent consultation not only was Sophie Lokes very reassuring but her assistant Taaliah was the best I've ever had helping me through the procedure.

— Christine Anne Breadmore

T215155 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Christine
They make a great team 😍

Satisfied with the service

5 out of 5 stars
workingfeedback logo
Overall, I am satisfied with the service provided.

— Anonymous

Verified review (2086985) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 4 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Great treatment

5 out of 5 stars
workingfeedback logo
Great treatment and great overall visit.

— Anonymous

Verified review (2086714) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

5 star dental treatment

5 out of 5 stars
workingfeedback logo
Always a pleasure to visit Woodborough House. 5 star dental treatment and all the staff are so skilful, efficient and friendly.

— Susan D

Verified review (2086360) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 0-5 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Excellent result

5 out of 5 stars
workingfeedback logo
Excellent result following fitting of new crown.

— Pauline D

Verified review (2085732) Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process? 5 out of 5 stars
How did you find the helpfulness and friendliness of the reception team? 5 out of 5 stars
How long did you wait for your appointment? 5-10 minutes
How did you find the facilities, look and feel of the Practice? 5 out of 5 stars
How did you find the clinical care you received from your Dentist and Dental Nurse? 5 out of 5 stars
How clear were you on the next steps following your appointment? 5 out of 5 stars
How satisfied are you with the outcome of your appointment? 5 out of 5 stars
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home. No

Review from Google

5 out of 5 stars
google logo
Thanks to all the team and especially Dr Luis who has done a great job with my boy’s braces programme. Fab results, stress free treatment and super explanations throughout for parents and son. Gracias Luis!

— Tim Gray

T213735 Review left 1 year ago
This review complies with Google's policies.

Reply from Woodborough House Dental Practice

Thanks Tim
We’re so pleased to hear you’re happy 😀
Luis is fabulous with children … they love coming to see him!