Verified review (2054610)
Review left 1 year ago
This review was collected via email feedback service.
How did you find the appointment booking process?
How did you find the helpfulness and friendliness of the reception team?
How long did you wait for your appointment?
5-10 minutes
How did you find the facilities, look and feel of the Practice?
How did you find the clinical care you received from your Dentist and Dental Nurse?
How clear were you on the next steps following your appointment?
How satisfied are you with the outcome of your appointment?
Would you be willing to provide video testimonial of your experience? We will send you an email link for you to complete from the comfort of your own home.
No
Review from Google
Dentists and hygienists explain everything really clearly and answer all questions well. Receptionist staff are friendly and helpful.
— Aimee
T199050
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Such lovely feedback!
Thank you Aimee 😍
Review from Google
Thanks Hamish and Nina for sorting out my tooth. That was excellent and as pain free as a visit to the dentist can be. I really liked that you were calm and explained very well what was happening. I very much appreciated your professionalism and advice.
— Tiberio Cabianca
T198150
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks for your wonderful feedback Tiberio! We agree that Hamish and Nina are a great team 🥰
Review from Google
As always, the staff were very welcoming and polite, making sure the whole experience was a positive one.
Can’t fault anybody in anyway and I never feel nervous at all
— Chris Chivers
T196442
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Chris
We have a great team 🥰
And we love looking after our Woodborough patients
Review from Google
Excellent service from Lren today. Without doubt the best hygienist I’ve ever had! She put me totally at ease, friendly, respectful and professional. I would absolutely have no hesitation in recommending her. I have very sensitive teeth and she was able to complete my appointment painlessly. Her assistant Martin was also excellent.
— Annie Eggleton
T196443
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thank you for your lovely feed back Annie 😍
Review from Google
So glad to have found a truly sympathetic dentist, as I'm a nervous patient and I hate dentist visits. Unfortunately, she is now leaving. I'm hoping Woodborough has another dentist similar to Celine, as I'm going to miss her banter, which calms me off the bat.
— Fran Dickson
T196447
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Fran
We’re so pleased coming to see Celine at Woodborough has helped your nerves. 😍
We are going to miss her but super proud of her position at Penn Uni 🤩
Our wonderful team are here to look after you and your nerves moving forward ❤️
We pride ourselves on looking after and calming our patients
Review from Google
This person left a star rating but no comment.
— Kriss Woodward
T196448
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Kriss
Review from Google
A very welcoming, caring and professional service. The tests and consultation were extremely thorough and everything was explained well. The equipment and hygiene standards are excellent. I felt confident that I was in safe hands.
— Suzanne Harney
T196449
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks so much Suzanne
We are always striving to be the best 😍
It’s wonderful to hear about your experience.
Review from Google
All first rate with great care and sensitive patient staff.
— John Hopkins
T196450
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks John
Always lovely to see you!
Review from Google
This person left a star rating but no comment.
— Ian Marshall
T196453
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Ian 😍
Review from Google
Excellent as usual but totally shocked with having to pay £210 for half an hour’s checkup by Kuljeet! I don’t know how you can justify the increase!
— Barbara Kilpatrick
T196454
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Hi Barbara
Thanks for your review 😍
We agree Kuljeet is excellent and we are lucky to have such a talented and experienced specialist on our team.
Like every business, our costs have risen considerably in the last year.
In order to ensure we maintain the same level of customer service and clinical excellence we have to increase our fees.
We love seeing you at Woodborough Barbara and we really appreciate your loyalty 🥰
Review from Google
Not the nearest dentist to me but happy to travel as I am a very anxious patient. Celine is wonderful - recommend to anyone with dentist phobia 👌🏻
— Liz Cook
T196455
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Liz … we agree Celine is wonderful 😍
Review from Google
Friendly, efficient, professional and supportive. Couldn’t be more satisfied.
— Murray Chick
T196456
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Wonderful to hear thank you Murray 😍
Review from Google
I would like to say thank you to Nick Fahey for his fantastic help. I am an extremely nervous patient and was referred to Nick for complex extractions. I cannot recommend him enough for his professional skill and great 'bedside manner' explaining the procedures, why it was required, his patience and humour, which helped to reassure me and calm my nerves. The procedures went very well and I'm very happy!
I would also like to thank Celine Higton who saw me for my initial appointment and could not have been more perfect for a very nervous patient in considerable pain, and who also had great patience, terrific humour and kindness.
Amy, Sophia and Holly were also involved in my treatment and were all lovely and supportive with excellent professionalism.
Laura and Mandy were both a great support in their roles looking after Nick and Celines patients...and are also professional, warm and calming.
Woodborough House has an exceptional team of people.
Posted on behalf of J Philcox.
— Shelley Philcox
T196458
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thank you so much for taking the time to write such a lovely review. Looking after our patients is what we love and why we do what we do.
Nick is a wonderful clinician with exceptional skills but he couldn’t do what he does without the wonderful team around him 😍
Review from Google
This person left a star rating but no comment.
— Lorinka Cassidy
T196460
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Lorinka 😍
Review from Google
This person left a star rating but no comment.
— NEIL SAPSWORTH
T196462
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Neil
Review from Google
My appointment with Celine, for routine check and refixing a crown, was exceptional. She explained everything clearly throughout, was very thorough, and meticulous in detail. Very professional, thank you.
— Trevor Long
T196464
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Wonderful to hear your feedback thank you Trevor
Review from Google
I saw Sally McCarthy following a referral from my dentist for a tooth that has been giving me problems for several months. She was gentle and thorough and after examination took the time to show me and talk me through the issue. There was no hard sell, only recommendations and I felt relaxed and valued as a client.
I came away clearly knowing what my next course of action was and extremely happy with the service I received from Sally and the team at Woodborough House who were friendly and helpful. I wouldn’t hesitate to recommend them or return for further treatment if needed.
— D H
T196465
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks so much for your feedback Debbie.
We agree…. Sally is a true professional and highly knowledgeable and skilled. ❤️
Review from Google
Fantastic team that took really great care of me throughout.
— Alexander
T196466
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
Thanks Alexander. 😍
Review from Google
Excellent treatment from
L’Ren and fanny ,
Amazing knowledge and care to my teeth , well pleased with the results as well , friendly and gentle whilst working on my teeth making a very enjoyable experience .
See you in 6 months .
— Robert Tong
T196467
Review left 1 year ago
This review complies with Google's policies.
Reply from Woodborough House Dental Practice
We look forward to seeing you at your next visit Robert. Thanks for taking the time to give us your feedback.
