Swadlincote Dental Practice

Review from Google

Brilliant as always

— Robin Lawrence

T124651 Review left 2 years ago
This review complies with Google's policies.

Reply from Swadlincote Dental Practice

Thank you, Robin! We're thrilled to hear that you had another brilliant experience with us at Swadlincote Dental Practice - Woodville. Your satisfaction is our top priority, and we look forward to seeing you again soon!

Staff all very pleasant

Receptionist and dental staff all very pleasant.

— Donald W

Verified review (1791621) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Didn't have to wait

Didn’t have to wait - I was seen at my appointment time.

— Anonymous

Verified review (1791321) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very friendly and thorough

Dentist was very friendly and thorough. Always very kind to my daughter. She really enjoys going to the dentist.

— Laura L

Verified review (1791182) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Smiling and very professional

Dentist and dental nurse were always smiling and very professional. Also, completed my treatment perfectly!

— Gavin R

Verified review (1790899) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Best dentist I've ever had

Really polite and helpful and Alex always makes me feel relaxed. Best dentist I've ever had. Don't leave, Alex!

— Cherrol S

Verified review (1790761) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good treatment

Good staff, good communication, treatment very good.

— Anonymous

Verified review (1790638) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Informative and efficient

Helpful and polite staff, decent waiting times. Check-up was informative and efficient.

— Anonymous

Verified review (1787543) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Swadlincote Dental Practice

I was transferred to another dentist within the practice as my previous dentist had left the practice, I didn’t like the new dentist at all, I didn't like her attitude towards me and I am going to request to move to another dentist within the practice on Wednesday.

— Paul E

Verified review (1787504) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Swadlincote Dental Practice

Dear Paul

Thank you for your feedback. I am glad that you have brought this to my attention and allowed me the opportunity to respond to you. At Rodericks Dental Partners we take patient feedback seriously, learning from them and developing the service we provide our patients.

Having read your Feedback, I would like to apologies for the unsatisfactory experience you received in practice. This is not how we wish patients to feel during their patient journey through the practice.

I believe that you have already been in contact with the Practice speak about your feedback and the practice has taken that on board and hopefully resolved thes issues going forward.

if however you would still like to speak to our Practice Manager regarding you feedback. please do not hesitate to contact the practice on:
[email protected]
or
01283 219221

Thank you again for your feedback
Kind Regards

Swadlincote Dental Practice

Overall, how was your experience of our service? Poor

Best dentist I have had in a long time

Just very thorough, nothing seems to be any trouble. Best dentist I have had in a long time. Time to listen, lovely work.

— Andrea T

Verified review (1787418) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Filling fell out sometime during the night and popped in to make an appointment to get a replacement...within 20 minutes I was heading home with a new filling.

Excellent and speedy treatment.

— David Mercer

T123682 Review left 2 years ago
This review complies with Google's policies.

Review from Google

Thank you for your kindness today and excellent service with the dentist and the receptionists as always Paul McFetridge.

— Paul Mcfetridge

T123683 Review left 2 years ago
This review complies with Google's policies.

On time, thorough

On time, thorough, polite.

— Anonymous

Verified review (1787132) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly receptionist

Very efficient and friendly receptionist.

— Anonymous

Verified review (1787037) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Fantastic

Raksha was amazing with both me and my daughter who are nervous patients and her assistant Jessica was fantastic and really made us feel at ease, both fantastic.

— Anonymous

Verified review (1787004) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly

Friendly and efficient.

— Martin C

Verified review (1786927) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Swadlincote Dental Practice

All the staff were pleasant and professional.

— Eric P

Verified review (1786899) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great service

Great service from the dentist, didn't feel rushed.

— Kevin S

Verified review (1786774) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Pain-free

Quick and pain-free friendly service.

— Simon M

Verified review (1785937) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great service

All of the staff are very welcoming and helpful. I appreciate the great service that they give even though they must be under huge pressure having to arrange appointments and give treatment to hundreds and hundreds of patients.

— Diane P

Verified review (1784772) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good