Lost a filling 2 days ago, go on holiday in 2 days, surgery got me in to see my own dentist the very next day! All sorted and now pain free, before my holiday! Could not ask for a better service! All staff are brilliant here! Glad its been my dentist for over 10 years.
— Emma C
Verified review (1784479)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very friendly and helpful staff
— Suelynn Wilkinson
T122784
Review left 2 years ago
This review complies with Google's policies.
Very good
The girls on the reception when you go in are lovely and when you go to get your treatment done they are good they tell you what you need to do after they have seen you so very good I think.
— Gillian S
Verified review (1783696)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very friendly
Staff very friendly and I've seen the same dentist for the last few times which is good.
— Anonymous
Verified review (1783395)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Good service
Very welcoming.
Good service.
Feel safe.
— Anonymous
Verified review (1783120)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Kind and helpful
Friendly, kind and helpful reception staff.
— Anonymous
Verified review (1783015)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Friendly dentist
Very organised reception and friendly dentist. First visit and I was very nervous but felt at ease quickly.
— Dean H
Verified review (1782871)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick appointment
Quick appointment, could’ve had a follow-up appointment the same day!
— Matthew P
Verified review (1782737)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Keep up the good work
The whole experience is so easy as I still have a small phobia about dentists. Keep up the good work.
— Anonymous
Verified review (1782543)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dentist explained everything
Efficient reception, small waiting time, dentist explained everything, appointment made and out the door.
— Anonymous
Verified review (1782170)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
I wasn't always able to hear the dentist but he did ask me before each procedure for my permission so I felt in some control. He was quite abrupt which was not conducive to a relaxed atmosphere.
— Anonymous
Verified review (1782169)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
Lovely dentist
I’ve had Alex for years now, a lovely dentist and also cares about her patients.
— Kaleigh B
Verified review (1782041)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Swadlincote Dental Practice
Alex was confident in the treatment that she did for me, building up a large filling on my front tooth.
— Carol B
Verified review (1781326)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
First-class
Alex and Carol are first-class, nothing is too much trouble, they are professional and kind and go out of their way to help.
— Philip D
Verified review (1781296)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient, friendly dentist
Always efficient, friendly dentist who listens to you.
— Ian J
Verified review (1780782)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fantastic service
Had a phone call asking if I was free as they had a cancellation Which was great for me, as my appointment was in Oct but they did say if a cancellation came would I accept. Fantastic service and my dentist explained everything with my procedure and aftercare.
— Lynda G
Verified review (1780622)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fantastic
Visited this morning for a filling with Raksha. Spoke to the practice yesterday as I was in a lot of discomfort over the weekend with an issue with one tooth that came on suddenly. Grace was brilliant, she kept me informed to see if I could be seen that day and when an appointment couldn’t be made, she efficiently got me booked in for the following day. I’m not the best with needles and felt quite nervous beforehand. On arrival, there was a bit of a wait to be seen but the overall atmosphere in reception is calm and the staff are lovely. Carol has dealt with us many times and is fantastic, you can ask anything and she’ll explain or rearrange appointments if needed with ease. Raksha was fantastic, I explained my concerns about the treatment and she was calm and made me feel at ease straight away. She was professional, understanding and explained the process which made it feel more manageable. I didn’t feel a thing when the anaesthetic was administered and the calm breathing coaching was much appreciated. She was extremely thorough, making sure I felt okay throughout. She’s seen me and my daughter for a check-up previously and was equally lovely. Thank you so much for the care you provide your patients.
— Anonymous
Verified review (1780543)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Kind and gentle
Kind and gentle. Lovely lady.
— Richard M
Verified review (1780460)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, efficient
Friendly, efficient service as always.
— Robert B
Verified review (1779396)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
The reception staff are so miserable and quite rude!
— Anonymous
Verified review (1779329)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Swadlincote Dental Practice
Good Afternoon,
Thank you for your feedback. At Rodericks Dental Partners we take patient feedback seriously, learning from them and developing the service we provide our patients.
Please let me apologies for the unsatisfactory experience you received in practice. This is not how we wish patients to feel during their patient journey through the practice.
I will bring this to the attention of my receptionists in aid to prevent any reoccurence.
Kind Regards
Swadlincote Dental Practice
Overall, how was your experience of our service?
Poor