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Swadlincote Dental Practice

Blueberry Worx, Blueberry Way, Woodville, Swadlincote Derbyshire, DE11 7GX

Excellent rating from 1986 reviews

5 out of 5 stars

+ 494 reviews from Google 2480 total reviews

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Latest Reviews by Working Feedback

Brilliant

5 out of 5 stars
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Appointment was on time and service was brilliant as always.

— Anonymous

Verified review (2010607) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent client care

5 out of 5 stars
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Couldn't have been more helpful with dealing with my emergency toothache.

— Kevin P

Verified review (2010568) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent as usual

5 out of 5 stars
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My dentist Alex, and the dental nurse were as efficient and caring as usual. Minor repairs to fillings undertaken following check up and I am delighted with the result.

— Davine G

Verified review (2009886) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Teeth repairs

5 out of 5 stars
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Had my top teeth repaired and improved. Treatment went well. Thaer was pleasant and did a very good job. Reception staff were pleasant and easy to talk to and ask questions.

— Stephen K

Verified review (2009678) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I can't fault any aspect

5 out of 5 stars
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To start my visit the receptionist was very pleasant checking me in. I was surprised how busy it was. This explained why on the odd occasion I have had a bit of difficulty getting through on the phone.
Again in with the dentist, it was a very friendly atmosphere.
My treatment went well and I can't fault any aspect.

— Hilary L

Verified review (2009145) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Dental Check Review

3 out of 5 stars
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The capability of the Dentist is without question but it has started to feel like a sales process and search to seek a customers support to undertake extra work. It creates distrust and a sense of a financial motive and not customer care. A past dentist of many years once advised ‘ Unless you clearly need treatment do not accept dental work because of a personal view’. Secondly when reporting to the administrative desk it is bad practice to show total costs for treatment that has not been undertaken at that point especially when the clerk has to ask as to whether the treatment has been completed or not. It reminds myself of why I joined my long since retired Dentist Mr John Walker in West Midlands when I was advised by a practitioner that my fillings needed exploring and hence Mr Walkers advice followed.

— Alan G

Verified review (2009067) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Friendly

4 out of 5 stars
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It’s a really good dentist. They’re lovely and very polite there. Only thing that lets them down is the appointment times. Every time I’ve been they're running 30mins behind.

— Anonymous

Verified review (2009043) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Great service

5 out of 5 stars
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Great service by Susan once again. A credit to the practice.

— Matthew T

Verified review (2008591) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prompt and efficient

5 out of 5 stars
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Receptionist always friendly.
Never had to wait long for an appointment.
Very professional service.

— Anonymous

Verified review (2008535) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Swadlincote Dental Practice

5 out of 5 stars
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Everyone wsa very friendly, went in on time, place nice & clean.

— Anonymous

Verified review (2008503) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient service

5 out of 5 stars
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Very efficient and friendly service and full explanation of work being done.

— Anonymous

Verified review (2007880) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent experience

5 out of 5 stars
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Staff are friendly and work hard to keep small children calm and comfortable. Service is thorough and reliable.

— Anonymous

Verified review (2007836) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Friendly reception staff. Great dentist (Alex) always gives dental health advice. Always friendly and provides a thorough service.

— Michelle S

Verified review (2007758) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Toothache

5 out of 5 stars
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Suffering toothache and was fitted on the same day as I called.

— Kelly-ann R

Verified review (2007698) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Emergency broken tooth

5 out of 5 stars
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I broke my tooth on Saturday, rang the surgery on Monday morning and Alex fitted me in the next day. Sorted out my tooth with filling, fantastic service and very grateful.

— Tina F

Verified review (2007545) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Great Dentist, always felt comfortable with all members of staff here even though I hate going to the dentist.

— Amy Bunce (Demonrose)

T181292 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Couldn't fault Swadlincote Dental Practice for the great treatment; from receptionist to dentist, they're always polite, friendly and efficient! Would thoroughly recommend them, particularly as I'm a nervous patient they always make you feel at ease.

— Jo Franklin

T181293 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a friendly good experience and service from the people who work here

— Mosh B

T181294 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very pleased with treatment staff friendly

— Frances Moger

T181295 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Been with them for over 10 years and never had a problem friendly service and my dentist is so kind and she definitely nows her job and so caring

— Mark Young

T181296 Review left 2 years ago
This review complies with Google's policies.