Appointment was on time and service was brilliant as always.
— Anonymous
Verified review (2010607)
Review left 1 year ago
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Very good
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Excellent client care
Couldn't have been more helpful with dealing with my emergency toothache.
— Kevin P
Verified review (2010568)
Review left 1 year ago
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Very good
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Excellent as usual
My dentist Alex, and the dental nurse were as efficient and caring as usual. Minor repairs to fillings undertaken following check up and I am delighted with the result.
— Davine G
Verified review (2009886)
Review left 2 years ago
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Very good
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Teeth repairs
Had my top teeth repaired and improved. Treatment went well. Thaer was pleasant and did a very good job. Reception staff were pleasant and easy to talk to and ask questions.
— Stephen K
Verified review (2009678)
Review left 2 years ago
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Very good
I can't fault any aspect
To start my visit the receptionist was very pleasant checking me in. I was surprised how busy it was. This explained why on the odd occasion I have had a bit of difficulty getting through on the phone.
Again in with the dentist, it was a very friendly atmosphere.
My treatment went well and I can't fault any aspect.
— Hilary L
Verified review (2009145)
Review left 2 years ago
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Very good
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Dental Check Review
The capability of the Dentist is without question but it has started to feel like a sales process and search to seek a customers support to undertake extra work. It creates distrust and a sense of a financial motive and not customer care. A past dentist of many years once advised ‘ Unless you clearly need treatment do not accept dental work because of a personal view’. Secondly when reporting to the administrative desk it is bad practice to show total costs for treatment that has not been undertaken at that point especially when the clerk has to ask as to whether the treatment has been completed or not. It reminds myself of why I joined my long since retired Dentist Mr John Walker in West Midlands when I was advised by a practitioner that my fillings needed exploring and hence Mr Walkers advice followed.
— Alan G
Verified review (2009067)
Review left 1 year ago
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Neither good nor poor
Friendly
It’s a really good dentist. They’re lovely and very polite there. Only thing that lets them down is the appointment times. Every time I’ve been they're running 30mins behind.
— Anonymous
Verified review (2009043)
Review left 1 year ago
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Good
Great service
Great service by Susan once again. A credit to the practice.
— Matthew T
Verified review (2008591)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Prompt and efficient
Receptionist always friendly.
Never had to wait long for an appointment.
Very professional service.
— Anonymous
Verified review (2008535)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Swadlincote Dental Practice
Everyone wsa very friendly, went in on time, place nice & clean.
— Anonymous
Verified review (2008503)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient service
Very efficient and friendly service and full explanation of work being done.
— Anonymous
Verified review (2007880)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent experience
Staff are friendly and work hard to keep small children calm and comfortable. Service is thorough and reliable.
— Anonymous
Verified review (2007836)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great service
Friendly reception staff. Great dentist (Alex) always gives dental health advice. Always friendly and provides a thorough service.
— Michelle S
Verified review (2007758)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Toothache
Suffering toothache and was fitted on the same day as I called.
— Kelly-ann R
Verified review (2007698)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Emergency broken tooth
I broke my tooth on Saturday, rang the surgery on Monday morning and Alex fitted me in the next day. Sorted out my tooth with filling, fantastic service and very grateful.
— Tina F
Verified review (2007545)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Great Dentist, always felt comfortable with all members of staff here even though I hate going to the dentist.
— Amy Bunce (Demonrose)
T181292
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Couldn't fault Swadlincote Dental Practice for the great treatment; from receptionist to dentist, they're always polite, friendly and efficient! Would thoroughly recommend them, particularly as I'm a nervous patient they always make you feel at ease.
— Jo Franklin
T181293
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Always a friendly good experience and service from the people who work here
— Mosh B
T181294
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Very pleased with treatment staff friendly
— Frances Moger
T181295
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Been with them for over 10 years and never had a problem friendly service and my dentist is so kind and she definitely nows her job and so caring
— Mark Young
T181296
Review left 2 years ago
This review complies with Google's policies.