Swadlincote Dental Practice

My experience

Reception staff were great. Dentist very competent but I would have liked to be spoken to more gently.

— Anonymous

Verified review (1870194) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Swadlincote Dental Practice

Thank you for your Feedback, regarding your recent visit to our Swadlincote Dental Practice. At Rodericks Dental Partners we take patient feedback seriously, learning from them and developing the service we provide our patients. We apologise for your experience in Practice. We value you as a patient and do not wish for you to be dissatified. if you wish to speak with the practice directly please do not hesitate to contact us on the below: [email protected] or 01283 219221 Thank You

Overall, how was your experience of our service? Good

My experience

Attended an appointment after being told over the phone by reception staff that the referral had been declined, only to find out this was not the case from the dentist, wasting his time and ours.

— Anonymous

Verified review (1869860) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Swadlincote Dental Practice

Thank you for your Feedback, regarding your recent visit to our Swadlincote Dental Practice. At Rodericks Dental Partners we take patient feedback seriously, learning from them and developing the service we provide our patients. We apologise for your experience in Practice. We value you as a patient and do not wish for you to be dissatified. if you wish to speak with the practice directly please do not hesitate to contact us on the below: [email protected] or 01283 219221 Thank You

Overall, how was your experience of our service? Poor

Swadlincote Dental Practice

No fuss in dealing with the difficult problems I had.

— Anonymous

Verified review (1869846) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Running on time

Friendly staff.
Dentist made me feel at ease and I felt like he was very thorough with the check up.
Running on time.

— Amy D

Verified review (1869679) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great service

Great service as I was seen at short notice.

— Anonymous

Verified review (1869595) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Everything.

— Daniel G

Verified review (1868785) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Straight forward treatment

Helpful and considerate dentist and receptionist. Straight forward treatment as expected.

— Anonymous

Verified review (1868662) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Dentist is very thorough

Receptionists know us by sight and are friendly. Dentist is very thorough and both dental assistant and dentist were friendly and polite.

— Anonymous

Verified review (1868480) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly

Friendly staff.

— Anonymous

Verified review (1868448) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly service

Appointment on time.
Friendly service.

— Anonymous

Verified review (1868365) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Emergency treatment

Had to have emergency treatment and they got me in promptly and sorted the problem out efficiently.

— Anonymous

Verified review (1868087) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Caring dentist

Pleasant reception staff, caring dentist, very thorough.

— Glenda A

Verified review (1867540) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient staff

Efficient staff make the appointment run smoothly.

— Lee O

Verified review (1867139) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Same day emergency appointment

Same day emergency appointment for suspected infection.

— Anonymous

Verified review (1866594) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Appointment

Always tell you what they are doing and further treatments that are in place.

— Angela J

Verified review (1866468) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Swadlincote Dental Practice

I was really pleased a dentist was able to see me so quickly and start treatment for me.

— Anonymous

Verified review (1866398) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Emergency appointment

Emergency appointment within 24 hours. Very pleasant staff.

— David D

Verified review (1866325) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

The receptionist and a dental nurse were lovely and attentive. I found dentist extremely rude and didn’t treat me with care and was very heavy handed during my appointment. I wasn’t given any aftercare I had to ask for myself. The dentist had a strong smell of body odour which was very off putting.

— Anonymous

Verified review (1866260) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Swadlincote Dental Practice

Thank you for your Feedback, regarding your recent visit to our Swadlincote Dental Practice. At Rodericks Dental Partners we take patient feedback seriously, learning from them and developing the service we provide our patients. We apologise for your experience in Practice. We value you as a patient and do not wish for you to be dissatified. if you wish to speak with the practice directly please do not hesitate to contact us on the below: [email protected] or 01283 219221 Thank You

Overall, how was your experience of our service? Very poor

Always friendly

Always friendly and on time.

— Anonymous

Verified review (1865653) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

They understood what I needed

The dentist and assistant were good with me. They understood what I needed and looked after me while I was nervous. My views and treatment mattered to them.

— Lucy W

Verified review (1865610) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good