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Leven Vale Dental Practice

Low Lane, High Leven, Yarm, Stockton-on-Tees, TS15 9JT

Excellent rating from 284 reviews

5 out of 5 stars

+ 359 reviews from Google 643 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent at my local dentist, especially when I didn't need treatment

— Karen M

Verified review (2322484) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Looking forward to seeing you again in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Been going to this practice for some years now. Always polite
Emergency appointment after filling fell out.
Today’s visit was with another new lady dentist
It was a really pleasant visit and she along with her assistant chatted away and reassured me whilst carrying out my appointment.
My only concern is that it doesn’t feel a personal touch at the dentist now.
Every time I go I have a different dentist

— Steve Brown

T341619 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for your wonderful feedback. We’re delighted to hear that Caitlin made you feel comfortable and well informed. We look forward to welcoming you back in the future.

Excellent dental practice

5 out of 5 stars
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Very professional staff
Excellent dental practice

— Anonymous

Verified review (2321837) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for taking the time to review our practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Leven Vale Dental Practice

5 out of 5 stars
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I’m overall happy with visiting this dentist

— Anonymous

Verified review (2321658) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained everything very clearly

5 out of 5 stars
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I found the welcome very friendly. The dentist dealing with me (Dr Siddiqi) had an excellent manner and made me feel very confident in him. He explained everything very clearly and answered all questions thoroughly. I look forward to seeing him again for the next step in my treatment.

— Anonymous

Verified review (2321391) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your wonderful feedback. We’re delighted to hear that Dr. Siddiqi made you feel comfortable and well informed. We look forward to welcoming you back for the next step in your treatment
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great care and attention

5 out of 5 stars
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The dentist that I saw was very professional and polite and carried out the procedure with great care and attention.

— Anonymous

Verified review (2321388) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your rating our practice and i will pass your feedback onto the rest of the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly experience

5 out of 5 stars
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Having worked out of the area as a contractor, my dental care was neglected and upon retirement I realised this had to be addressed. I contacted Leven Vale Dental Practice where I was seen by Dr Bushra Mustaq who worked with me on a dental plan. After discussing a wide range of treatments, we agreed on a plan that met with my needs. The treatments received were all satisfactorily completed to the highest standards and I am delighted with the results. Dr Mustaq and her team were professional and friendly throughout. I cannot speak highly enough of them.

— Edward M

Verified review (2320422) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your kind feedback. We’re glad to hear that your first appointment with Dr. Bushra went well. We appreciate your trust in our practice and look forward to continuing your care in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy how it went

5 out of 5 stars
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This appointment was a dental examination only. Very happy how it went.

— Anonymous

Verified review (2320333) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Looking forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent dentist

Highly recommend

— Mark UK

T340915 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for the lovely review Mark 🙏🏼

Review from Google

5 out of 5 stars
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First class service throughout. Warm reception and with friendly and helpful service. Can't fault any aspect of the experience.

— mike faulds

T340747 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for your review and we will pass your feedback onto the rest of the team.

Very caring and attentive

5 out of 5 stars
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Very caring and attentive.

— Anonymous

Verified review (2319937) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Looking forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thoroughly recommend this practice

5 out of 5 stars
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You are warmly greeted at reception and the team are friendly and make you feel totally at ease. Thoroughly recommend this practice to anyone who is normally afraid of visiting the dentist.

— Graham W

Verified review (2319911) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your kind feedback. We appreciate your trust in our practice and look forward to continuing your care in the future.
Overall, how was your experience of Leven Vale Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lorraine Staines

T340748 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for giving us a 5 star review for your dental experience. We look forward to welcoming you again in the future.

Leven Vale Dental Practice - My experience

1 out of 5 stars
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I was contacted early Sept to arrange appointment for check up - earliest I was given was 10th Nov.
I attended appointment and was kept waiting for 20 mins with no explanation as to why.
The assistant wanted to start my appointment until the dentist was available to take over.

— Anonymous

Verified review (2318791) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Leven Vale Dental Practice

5 out of 5 stars
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First appointment with Dr Bushra after Dr Moneeb left the practice. Dr Bushra has a pleasant attitude towards her patients and I'll be more than happy to see her in the future, thank you.

— Paul N

Verified review (2317922) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your kind feedback. We’re glad to hear that your first appointment with Dr. Bushra went well, and pleased that you felt comfortable and supported. We appreciate your trust in our practice and look forward to continuing your care in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Leven Vale Dental Practice

5 out of 5 stars
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Everyone was pleasant

— Patricia H

Verified review (2317802) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for leaving a rating and reviewing our practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Zvikomborero Chengeta

T339669 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for rating our practice.

Review from Google

5 out of 5 stars
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Excellent visit, best clean and polish I’ve ever had x

— Kathryn Merryweather

T339496 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for taking the time to leave Feedback for Leven Vale Dental Practice, I will pass your comments onto Simren and the team.

Professional

5 out of 5 stars
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Professional service

— Anonymous

Verified review (2316131) Review left 6 months ago
This review was collected via email feedback service.

Reply from Leven Vale Dental Practice

Thank you for your review and sharing your experience at Leven Vale Dental.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Tooth removed & filling, excellent care & service

— Carlene Smith

T338255 Review left 6 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

We appreciate you taking the time to leave feedback for Leven Vale, and will pass your feedback onto the team.