T322731
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
thank you for your review.
This is what healthcare should look like
Just thanks really. It’s impossible to feel more looked after than by Moneeb (Dr Moneeb Ahmad), my dentist. Otherwise who would travel 4 hours across from the border of Wales for an appointment. Quality, care, clinical knowledge, expertise and more - Moneeb has the lot and makes a trip to the dentist even a pleasure. This is what healthcare should look like.
— David R
Verified review (2287820)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
We will pass your feedback onto Dr Moneeb and the team, We do our best to ensure that all our patients continue to receive the same friendly and caring experience you have come to expect from our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The Dentist was first class
Excellent service and treatment from booking until completion of treatment. The Dentist was first class
— Francis S
Verified review (2287526)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
Thank you for your review, i will pass your feedback onto the team.
Overall, how was your experience of Leven Vale Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up appointment
Usual friendly service from Moneeb for my check up appointment today. Sorry to hear he is moving on and wish him well in his next venture. Have accompanied my daughter for an extraction with Joe this week and am grateful for the care she was given. Hopefully, Mo’s replacement will provide the same, friendly and caring experience that my family have received at this practice for many years.
— Anonymous
Verified review (2287519)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
We’ll do our best to ensure that all our patients continue to receive the same friendly and caring experience you and your family have come to expect from our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Friendly and professional service from Moneeb as always.
— Connie B
T322489
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for your feedback, we will pass your feedback onto Dr Moneeb and the team.
Highly recommend
On my visit to the dentist I had a comprehensive examination.
I felt the dentist was highly skilled and knowledgeable with a compassionate nature.
He made me feel comfortable and well cared for.
Joe is an absolute asset to this practice.
I would highly recommend him.
— Julie B
Verified review (2287375)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
We’re thrilled to hear that Joe and the team have been able to provide a friendly, professional, and compassionate experience for you. It means a lot to us to be able to make dental visits as comfortable and tailored as possible!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Review from Google
Always a great experience. Friendly and professional. Very compassionate with my string of dental issues. Joe has also taken extra time and tailored appts to remove all anxiety with my asd child.
— Nicci Walker
T321951
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
We’re thrilled to hear that Joe and the team have been able to provide a friendly, professional, and compassionate experience for you and your child. It means a lot to us to be able to make dental visits as comfortable and tailored as possible!
Review from Google
This person left a star rating but no comment.
— Scott Cowie
T321952
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for the review. We look forward to your visit in the future. Regards
I was made to feel relaxed
Although I don't like going to the dentist, I was made to feel relaxed and at ease
— Anonymous
Verified review (2287145)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful and caring
Dr Moneeb is a very helpful and caring professional.
— Maria K
Verified review (2286993)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
We will pass your feedback onto Dr Moneeb.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Thoroughly recommended
Outstanding, knowledgeable and caring Dentist.
Provides excellent treatment and is happy to explain dental treatment in meticulous detail.
Thoroughly recommended
— Anonymous
Verified review (2286983)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
We’re delighted to hear you had such a positive experience and found the care thorough and informative. Your feedback means a lot!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I visited last week for a check up and scale and polish , as always was made to feel very welcome . The dentist was very professional and treated me with care .
— Ian Main
T321953
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for your wonderful feedback. We’re so pleased we could see you promptly and provide the care you needed. Your kind words mean a lot to the whole team at Leven Vale Dental Practice!
Review from Google
Very polite, friendly and professional service.
— Alistair Tullett
T321954
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for your review.
My experience
Had first appointment, but 20 minutes late. Treatment took 5 minutes max.
— Anonymous
Verified review (2286846)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
Thank you for the feedback and for rating our team highly. We are sorry you were kept waiting 20 minutes and that the appointment felt too brief. We have passed this to our management who will review the wait times and scheduling duration so any wait times are kept to minimum. Your feedback is very important in making our organisational improvements. Regards
Overall, how was your experience of Leven Vale Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Leven Vale Dental Practice
Modern dentist, just such a shame my dentist is leaving, will be such a loss to the practice
— Anonymous
Verified review (2286315)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
Thank you for reviewing the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Felice Sanna
T321608
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for rating our practice 5*
Review from Google
Good practice, no complaints
— Graham Tungatt
T321609
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
We appreciate your feedback and review, we will pass onto the team.
Excellent dentist
Excellent dentist, punctual and professional, thank you
— Anonymous
Verified review (2285927)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
Thank you for taking the time to review our practice, we appreciate your feedback and will pass onto the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I have been a patient for more than 10 years at this practise and have always had excellent service from lovely, very nice people. I am so sorry that Moneeb is leaving and wish him all the best in his future career. MAS
— Debi&Mally
T320571
Review left 8 months ago
This review complies with Google's policies.
Reply from Leven Vale Dental Practice
Thank you for reviewing the practice, we really appreciate it. I will pass your feedback onto Dr Moneeb and the team.
My experience
6 monthly check up
— Ruth R
Verified review (2284820)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Leven Vale Dental Practice
Thank you for reviewing Leven Vale Dental Practice
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?