Working Feedback

Leven Vale Dental Practice

Low Lane, High Leven, Yarm, Stockton-on-Tees, TS15 9JT

Excellent rating from 284 reviews

5 out of 5 stars

+ 359 reviews from Google 643 total reviews

Filter Reviews

Latest Reviews by Working Feedback

My experience

3 out of 5 stars
workingfeedback logo
While staff are all polite and waiting was good, there was pushing for additional things to be done at additional cost whilst in the chair at your most vulnerable.

— Anonymous

Verified review (2358795) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Leven Vale Dental Practice? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Leven Vale Dental Practice

5 out of 5 stars
workingfeedback logo
My dentist realises how important this treatment is to me. I can't wait for the end result

— Anita P

Verified review (2358695) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
workingfeedback logo
All good, friendly and efficient service.

— Brian S

Verified review (2358110) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
workingfeedback logo
Treatment to re-establish tooth enamel and general clean at Leven Vale surgery.

— Anonymous

Verified review (2357716) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Had a fantastic appointment for 2 filings and Polish. Care and attention taken was first class. Eleviates the nerves and anxiety usually present when visiting the dentist.

— kerry bonnar

T366345 Review left 4 months ago
This review complies with Google's policies.

Empathetic staff

5 out of 5 stars
workingfeedback logo
A very professional well established practice who have solution problem and empathetic staff.

— Robert D

Verified review (2357391) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt very comfortable

5 out of 5 stars
workingfeedback logo
I was kept well informed during the course of the procedure, and when I had questions, they were fully and comprehensibly answered. Throughout, I felt very comfortable, knowing I was in good hands.

— Ian F

Verified review (2357340) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
workingfeedback logo
Leven Vale visit

— Anonymous

Verified review (2357315) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous and professional

5 out of 5 stars
workingfeedback logo
Apart from the car parking area, my visit today was courteous and professional. Staff were friendly and helpful.

— Michael S

Verified review (2355279) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and pleasant

5 out of 5 stars
workingfeedback logo
Staff are very welcoming and friendly, today’s visit was quick and pleasant.

— Anonymous

Verified review (2354942) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well organised

5 out of 5 stars
workingfeedback logo
Very helpful and well organised

— Anonymous

Verified review (2354477) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Leven Vale Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy with my treatment

5 out of 5 stars
workingfeedback logo
I have been a patient for 10 years and continue to be happy with my treatment.

— Anonymous

Verified review (2352686) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Always a pleasant experience. Staff are welcoming and do their best to put you at ease.

— Su Gill

T360960 Review left 4 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thanks for taking time to review us.

Review from Google

5 out of 5 stars
google logo
First contact dire. Messages informed me that I was number 4 in queue eventually number one which then started to ring, then informed me that I was number one in queue! This lasted for circa half an hour when I decided to travel from work (because of pain) to dentist and called my mother to ask her to contact whilst I was driving.
She encountered the same issues as I had but after 20 minutes she did get through.
She explained the situation and was informed that I was no longer a patient as I had missed two appointments and that the only way I could be treated is as a private patient. My mother agreed and was informed that the cost of initial appointment was £89 (NHS £26+).
I had never been informed that I had been removed from list.
Anyway, appointment for 10:40 and it was a relief that treatment was really professional. Would definitely recommend the dental professionals at this practice.

— Pam Taylor

T360845 Review left 4 months ago
This review complies with Google's policies.

Reply from Leven Vale Dental Practice

Thank you for your feedback which was passed on to our management. They will be in touch with you.

Replacement filling

5 out of 5 stars
workingfeedback logo
Visit today to replace a filling that fell out after four weeks. Appointment was within 3 days, staff very helpful and informative, and no charge to replacement filling. Apparently fillings are guaranteed for 12 months which is good to know.

— Hazel J

Verified review (2351592) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Leven Vale Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
workingfeedback logo
Very professional and friendly

— Derek A

Verified review (2351583) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Colin

T360694 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
A new dentist for me who dealt with the issues competently and efficiently.

— John Firth

T360554 Review left 4 months ago
This review complies with Google's policies.

My experience

3 out of 5 stars
workingfeedback logo
In and out this morning. My bum hardly touched the chair whist in with the dentist. I felt my check up was rushed and not enough time spent whist looking in my mouth. There was no gum check or filling check

— Sonya M

Verified review (2349054) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

A lovely environment

5 out of 5 stars
workingfeedback logo
I’ve hated going to the dentist my whole life, until I joined Leven Vale! All the staff are so friendly and go above and beyond to ensure your comfort. I’ve seen 3-4 dentists for different reasons and haven’t a bad word to say about any of them. A lovely environment that my toddler is also happy to attend!

— Anonymous

Verified review (2347200) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS