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Equilibrium Financial Planning LLP

Ascot House, Epsom Avenue, Handforth, Wilmslow, Cheshire, SK9 3DF

Excellent rating from 1779 reviews

5 out of 5 stars

1829 total reviews

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Latest Reviews by Working Feedback

Equilibrium allows me to relax

5 out of 5 stars
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During the pandemic it was comforting to know Equilibrium was still working for me to ensure my investments where still doing there best for me.

— Jeff N

Verified review (1543768) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 4 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 4 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? For the past year

Overall quality of service during this difficult Pandemic time

5 out of 5 stars
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The quality and quantity of reassuring information provided by Equilibrium to your clients, has been commendable. The extensive efforts made by the whole Equilibrium organisation, has been second to none. The online methods of communication has worked well.
Overall I would say Equilibrium has provided great value for money, and I will continue to look forward to a very long relationship.

— John D

Verified review (1543375) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Paul Farrugia
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? The recent Pandemic period

All good, info always on time

5 out of 5 stars
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All good, info always on time, communication very good Thank you. As stated if I have question it is dealt with quickly.

— Stephen G

Verified review (1543314) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Jason Lowe
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 4 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? don,t understand the question.

Very satisfied client

5 out of 5 stars
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David was very kind and helpful after my husband died. I had been very unsure of how I would be able to manage financially as I had no personal work pension, and was preparing to move house in order to release money on which to live.

Fortunately, he was able to reassure me that I would be able to stay where I am and that he could release money from the portfolio that Equilibrium had invested for us over the many years that we had been with them.

My three children who have been absolutely wonderful in their support for me, were able to join in the initial zoom meeting thst we had, which was brilliant, as I was not in a fit state to comprehend all that was being discussed.

My children were impressed with the service given.

— Anonymous

Verified review (1543271) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? David McKendrick
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 3 out of 5 stars
When does your feedback relate to? May 2000 during the first lockdown

Excellent service

5 out of 5 stars
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Service has always been excellent since becoming clients 6 years ago. Everything is covered at meetings and sufficient time is given to discuss all matters. Written word and online broadcasts and recordings are all informative and understandable. Output during the first crisis in March 2020 was outstanding and very reassuring at the time.

— Anonymous

Verified review (1543242) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Jason Lowe
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? Match 2020 to date.

Annual Review

4 out of 5 stars
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No problems .... Jason was up to speed with our situation.
However ongoing communications via My Eq is not as convenient as the old method ie plain e mails.

— Ben S

Verified review (1541622) Review left 5 years ago
This review was collected via online systems.

Reply from Equilibrium Financial Planning LLP

We introduced the portal to facilitate sending personal and sensitive information in the most secure way, given that email is the main source of attack from cybercrime. I’m sorry that you’re not finding it the most convenient way to communicate and I have passed your comments to a member of our systems team who will get in touch to address your specific concerns.
Who was your adviser? Jason Lowe
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 4 out of 5 stars
Equilibrium does what they say they are going to do 4 out of 5 stars
Equilibrium communicate in a language I understand 3 out of 5 stars
Equilibrium always fix it, if they make a mistake 4 out of 5 stars
When does your feedback relate to? Nov 2020

Six month feedback

4 out of 5 stars
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The implementation of the withdrawal of some funds over a six moth period.
Acted very quickly.

— Simon P

Verified review (1540654) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Ben Rogers
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 4 out of 5 stars
Equilibrium does what they say they are going to do 3 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 3 out of 5 stars
When does your feedback relate to? Oct 20 - April 21

Service Report

5 out of 5 stars
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Straight forward, matters explained in laymans terms.

— Peter J

Verified review (1539969) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 4 out of 5 stars
When does your feedback relate to? Last 15 years

IHT & VPT Management

5 out of 5 stars
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The most important thing for me is trust. I trust Equilibrium to do a good job managing my money. Second is the advice with regards to managing IHT, setting up a VPT etc. This has taken a lot longer than I had anticipated, primarily because of the time taken by the lawyers but we seem to be moving in the right direction. Getting all of this sorted is extremely helpful.

— Anonymous

Verified review (1539214) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Ben Rogers
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? 0

Service in the last six months

5 out of 5 stars
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I haven't really needed much advice and assistance in the last six months but Equilibrium have been at hand if and when required. Some of the online seminar/presentations and updates have been very interesting especially those around inter generational planning and inheritance tax.

I miss face to face meetings but the online sessions have worked well and kept everyone safe so far.

— Anthony C

Verified review (1538317) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 4 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? last six months

Andrew and Kevin are always available

5 out of 5 stars
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I feel that Andrew has a really good knowledge of my financial situation and is able to advise me based on our wider portfolio of assets.

— Patrick J

Verified review (1538756) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? last year

Retirement Planning

5 out of 5 stars
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Andy gives well researched and balanced advice, without resorting to financial jargon. The modelling software is excellent and helps to predict your income in the years following retirement.

— Andy B

Verified review (1538495) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andy Baker
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? Financial planning

Investment choices

5 out of 5 stars
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We invest for income and the concern in recent years has of course has been low interest rates. From 1 April decided to invest £500 a month, which is the first time I have made a regular investment in the years we have been clients of Equilibrium. This is an investment in the newish Global Investment Fund, which I feel fits the bill for us - ie I hope it will produce a yield rather more than the .01 % which is common at the moment! The business was very efficiently done.
Another concern is potential inflation. I found the Equilibrium pieces on the subject very interesting. The arguments advanced on both sides of the case were compelling. To approach it by postulating both sides of the argument was clearly sound thinking. Some of my regular reading is the financial section of the Telegraph By coincidence last week their Diary of a Private Investor was on the same subject. According to him the majority opinion amongst the experts is that we need not fear an excessive increase in inflation caused by the vast rise in the money supply to cope with the pandemic caused economic problems. The Private Investor is with the minority and he does not agree. He is about to make changes in his portfolio to counter such an increase. I await with interest to learn just what steps he is going to take. Watch this space!
Who was it that said that if you laid all the experts end to end they would not reach a conclusion?

— Alan H

Verified review (1538485) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Mickey Armstrong
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? The last year, ie since the first lockdown

Communication

5 out of 5 stars
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We receive up to date information on the portfolio and just as important have full exclamations and reviews on market trends and how Equilibrium will respond. Communications are excellent.

— Jim S

Verified review (1538475) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Jason Lowe
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 3 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? 0

Continues to provide a first class service over the internet

5 out of 5 stars
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Not just Andrew but also Nilesh work together seamlessly to provide a succinct summary during our 1/4 meetings. Minutes of the meetings are promptly produced and any actions are carried out in a timely fashion.

— Stephen And Daphne Hall

Verified review (1538469) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? 1 April 2020 to 30 March 2021

Very little doing

3 out of 5 stars
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Have enjoyed the zoom meetings I have logged into

— Roger F

Verified review (1538464) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Jason Lowe
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 3 out of 5 stars
Equilibrium does what they say they are going to do 3 out of 5 stars
Equilibrium communicate in a language I understand 3 out of 5 stars
Equilibrium always fix it, if they make a mistake 4 out of 5 stars
When does your feedback relate to? the last six months

Most recent review

5 out of 5 stars
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Approachable, thorough and understandable information provided.

Always ensuring that I get the best financial advice.

— Bill P

Verified review (1538450) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Paul Farrugia
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? The last six months

Always do what they say they are going to do

5 out of 5 stars
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We have no problems with Equilibrium, always on the end of a phone if we need them.

— Anonymous

Verified review (1538440) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andrew Hirst
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? 0

Clear, balanced advice and a pleasure to deal with

5 out of 5 stars
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Andy Baker, our advisor, always explains the results and investment decisions in comprehensible, straight forward English rather than lots of financial jargon. The reports are clear and transparent, as is the fee structure.

Our most recent meetings have focused on retirement plans and being more specific about quality of life and other decisions around retirement; such as a potential house move.

The information and advice provided has increased the clarity and our confidence for this next stage of our lives. We like the ethics and culture of this company.

— Louise B

Verified review (1538431) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Andy Baker
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? Annual Review October 2020

Brilliant service

5 out of 5 stars
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Very reliable & professional advice by people who know the financial industry.

— Anonymous

Verified review (1538427) Review left 5 years ago
This review was collected via online systems.
Who was your adviser? Mickey Armstrong
Would you recommend Equilibrium and/or their seminars to others? Yes
I feel that they are easy to deal with 5 out of 5 stars
Equilibrium does what they say they are going to do 5 out of 5 stars
Equilibrium communicate in a language I understand 5 out of 5 stars
Equilibrium always fix it, if they make a mistake 5 out of 5 stars
When does your feedback relate to? client portal