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Equilibrium Financial Planning LLP

Ascot House, Epsom Avenue, Handforth, Wilmslow, Cheshire, SK9 3DF

Excellent rating from 1779 reviews

5 out of 5 stars

1829 total reviews

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Latest Reviews by Working Feedback

Jargon free

5 out of 5 stars
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Everything was explained in simple jargon free terms, easy to understand so there were no grey areas. A fruitful discussion.

— C L

Verified review (1175589) Review left 10 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

True professionalism

5 out of 5 stars
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We were impressed by the true professionalism of the staff at Equilibrium, and the way they explain everything in detail. An exceptional service.

— W G

Verified review (1175523) Review left 10 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Superb

5 out of 5 stars
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Equilibrium Asset Management offer a superb service, five star.

— A S

Verified review (1175522) Review left 10 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Confident and calm

5 out of 5 stars
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We were very impressed by the level of expertise in dealing with very complex financial matters, but being able to explain matters in simple terms. There was no effort to blind us with science or lapse into financial jargon. Equilibrium Asset Management have very nice offices and there is an air of confidence and calmness. The administration is second to none and everything of importance is recorded for easy reference.

— E B

Verified review (1175521) Review left 10 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Knowledgeable and well prepared

5 out of 5 stars
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Andrew Hirst at Equilibrium Asset Management has an awareness and knowledge of my requirements. The documents are well prepared and presented and he shows an interest in me and my family.

— R B

Verified review (1175282) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Helpful and patient

5 out of 5 stars
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Andy Baker from Equilibrium Asset Management was extremely helpful and patient as he explained my investments and the impact on them through events elsewhere. All in all this was a very gratifying meeting and successful.

— A M

Verified review (1175112) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Clear and concise

5 out of 5 stars
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My husband and I were given a lovely welcome to Equilibrium Asset Management by Emma with an offer of coffee, and then by Jason and Catherine. Jason explained everything re our portfolios clearly and concisely and my questions were answered pleasantly and in a way I could understand.

— A C

Verified review (1175111) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Informative, punctual, helpful

5 out of 5 stars
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The service from Andy Baker at Equilibrium Asset Management is always informative. The staff are always punctual and helpful.

— J D

Verified review (1175110) Review left 11 years ago
This review was collected via postage-paid feedback card.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Precise and clear

5 out of 5 stars
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Jason Lowe at Equilibrium Asset Management provided precise and clear information.

— B F

Verified review (1174990) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

A friendly, warm environment

4 out of 5 stars
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We were impressed with the individual approach of Andrew Hirst and Simon Lister , also the preparation work they had undertaken prior to the meeting. Equilibrium Asset Management provided a friendly and warn environment for the meeting.

— J S

Verified review (1174989) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 4 out of 5 stars
Do they offer value for money? 3 out of 5 stars
Are they considerate / helpful? 4 out of 5 stars
Was the service carried out to a high standard? 4 out of 5 stars

A thorough approach

5 out of 5 stars
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We both found Andrew Hirst at Equilibrium Asset Management to be very easy to deal with and also appreciate his depth of knowledge and thorough approach to our investments.

— A S

Verified review (1174988) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Relaxed and professional

5 out of 5 stars
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Andrew Hirst at Equilibrium Asset Management is relaxed, professional and very informative. Very up to date with our financial circumstances and the details of our children and grandchildren living abroad.

— P H

Verified review (1174840) Review left 11 years ago
This review was collected via postage-paid feedback card.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 3 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Andy Was Very Professional

5 out of 5 stars
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The thing that stood out about Equilibrium's service was the very professional way in which the business is conducted. The manner was easily understandable and all of the advisers are very friendly and helpful.

— Keith L

Verified review (1174751) Review left 11 years ago
This review was collected via online systems.
Would you recommend this company to friends & family? 5 out of 5 stars
Was the service carried out to the time promised? 5 out of 5 stars
Are they value for money? 5 out of 5 stars
Are they considerate/helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

A service tailored to our needs

5 out of 5 stars
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Equilibrium Asset Management provide a personal service tailored to our specific needs and wishes. The financial details are always explained clearly and in understandable language. Their software allowed us to explore lifestyle options and their affordability very clearly. It was both helpful and reassuring.

— Martyn P

Verified review (1174445) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Very professional yet personal touch

5 out of 5 stars
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Andrew Hirst at Equilibrium Asset Management has a very professional yet personal approach, the service is well balanced and effective and gives us both confidence in Andrew and the organisation. The financial software was very revealing and informative. I enjoy reading the investment updates and note again that the organisation is very proactive and in the moment.

— Anonymous

Verified review (1174444) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

A very well run company

5 out of 5 stars
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Equilibrium Asset Management seems to be a very well run company, they are easy to contact if required and offer a good flow of information. They have performed better than my previous experiences.

— Ralph S

Verified review (1174279) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 3 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Friendly approach, clear and understandable

5 out of 5 stars
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Paul Farrugia at Equilibrium Asset Management has a friendly approach and a keenness to impart information in a clear and understandable manner. Also, their premises are very comfortable.

— G N

Verified review (1174278) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 5 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Very good service

4 out of 5 stars
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The service we receive form Paul Farrugia at Equilibrium Asset Management is very good.

— B K

Verified review (1174277) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 2 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Personal and friendly

5 out of 5 stars
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Equilibrium Asset Management have provided me with a personal yet friendly service with a quick response. Their explanations are pitched at a suitable level, the recent annual review meeting was clear and helpful as always.

— G H

Verified review (1174052) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Tailor made service

5 out of 5 stars
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I feel that the advice I have been given by Equilibrium Asset Management over the past two years has been tailor made to my own individual circumstances. I think the planners take the time ot get to know each of their clients irrespective of the amount they have under management.

— D M

Verified review (1174051) Review left 11 years ago
This review was collected via online systems.
Was the service carried out to the time promised? 5 out of 5 stars
Do they offer value for money? 4 out of 5 stars
Are they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars