Excellent meeting with Dr Malawi, very nice, helpful and listens to patients, which is important
— Anonymous
Verified review (2480400)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Text based communications
When receiving a text based communication, there is no option to send a reply. Additionally, there is no email contact address to pass important information which arrives in an electronic format.
— Rob D
Rob D works at N/A as N/A
Verified review (2474952)
Review left 1 month ago
This review was collected via online systems.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My Experience
The reception has very poor customer service... very unprofessional and doesn't feel like they want to help...
— Anonymous
Verified review (2475665)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor
Really impressed
I saw Dr Chumber today to discuss starting on HRT and was really impressed. Knowledgable, listened really well, really helpful and open to discussion about options. I was a bit wary of seeing a male doctor for something so specific to women but I was totally wrong. Really good experience and very good doctor. Thanks!
— Isabelle G
Verified review (2474536)
Review left 2 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
An empathetic practitioner
Excellent telephone conversation with an empathetic practitioner
— Anonymous
Verified review (2474587)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
St Peter's Surgery
How lovely to see a Dr who totally understood how I felt. If only you’d got my econsult I sent last Friday I would not have had such a painful weekend. I had an email to say that econsult had been received. I see it is now on the system.
— Angela
Verified review (2474353)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great doctor
E consult led to a Dr appointment with ease. Consultation with the Dr was great and felt personal - great doctor
— Philip
Verified review (2473999)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly and approachable
Appointment was on time, the nurse was friendly and approachable, she explain e everything. Good experience
— Paul
Verified review (2473972)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very friendly and professional
Dr Amos was very friendly and professional. He explained in detail the results from the recent blood test and also the MRI scan and answered all the questions we had about ,both taking time to ensure we understood the information he was giving us. He made decisions about ongoing treatment and gave two prescriptions to help improve the condition of my leg.
— Stewart
Verified review (2473967)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful, supportive
Extremely helpful, supportive and always listens to my needs or concerns.
— Anonymous
Verified review (2473960)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Vaccination
Appointment, for a vaccination, was on time and quickly and efficiently delivered
— Wayne
Verified review (2470583)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My Experience
All good
— Josephine
Verified review (2470204)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
St Peter's Surgery
The Dr that rang me listened to me and is arranging a face to face appointment for me.
— Lynne
Verified review (2470190)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treated me with the utmost respect
I had a telephone call with Dr Ally. I found him very professional and he treated me with the utmost respect resolving my problems perfectly. Thank you
— Anthony
Verified review (2470188)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Kind, considerate, reassuring
Doctor looked at me and not the computer; he had already looked at my history. He was kind, considerate, reassuring and listened carefully to me.
— Stephanie
Verified review (2470187)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly & professional
From Reception to my appointment with the Nurse. All very friendly & professional.
— Rachel
Verified review (2470165)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Timely, professional
Timely, professional and positive.
— Thomas
Verified review (2466154)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
I was very impressed
This was my first visit to the surgery as I have recently moved here from Essex. The surgery itself is very clean and tidy with a lovely calm atmosphere.
I was very impressed with the service I received both from the receptionist and Dr Ali. Both were very welcoming. Dr Ali took time to discuss my health concerns and we planned a way forward to find a resolution.
I’m very happy I chose this surgery.
— Sally
Verified review (2466033)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
St Peter's Surgery
This visit was handled very well
— Ronald
Verified review (2465876)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always have time to listen
Treated with respect. Always have time to listen. Very good doctor's surgery from reception up
— Jane
Verified review (2465823)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
