St Peter's Surgery

Staff are always helpful and appointments are available when I need them.

On 2 occasions i have had to leave the surgery without seeing gp due to excessively long waiting time.

First occasion i waited i hour 20 minutes had to leave to do school run. Appointment was rescheduled for 8 weeks time plus and i have still not seen gp for original appointment as waited 2hrs with no sign of being seen soon so again i had to leave to do school run.

I have now had to leave twice stressed and harrassed and in panick getting to school run on time i have never come across this excessive waiting time before and each patient seems to be in gp room over 30 mins plus will not be returning seems more damaging to my health concerns they are testing and monitoring. Angry and disappointed is an understatement

The doctor made me feel comfortable about discussing a personal problem I had. I also had to be examined and again they were very understanding. I was given some useful notes to help me understand what might be wrong with me and given an opportunity to ask any questions I might have.The medication I was given was explained to me. Overall I felt the doctor was very sympathetic and I felt confident in the treatment they recommended.

I am really impressed with the care and professional service I have recieved from everybody at this medical,practise....the doctor and the practise nurse have been so helpful and sympathetic in a worrying time for me! I always felt that I could talks...and get appointments,and not be made to feel a nuisance. Thankyou all very much.

Barbara Robinson

I Attended this morning for a blood test at St Peters Surgery. My appointment was for 10.50. I was called in at 10.50, on time, and the member of staff had all that they required to carry out the test ready. The blood test itself was absolutely painless, and quick. The member of staff was very professional and friendly. I felt that I was in good hands, and they also explained what the test was for, which was helpful. The reception staff were also very welcoming.

Have always been offered an appointment on the same day as phoning and found staff very friendly and helpful

I moved to Broadstairs last year from London and expected the GPs to be really difficult to get an appointment but I have never had an issue. I've rung up in the morning every time I've needed an appointment and been same the same day on every occasion. I have two toddlers and the nurse is very busy but has been more than accommodating in scheduling appointments for vaccinations and understanding about nursery times. All in all it has been an unexpectedly fantastic service. Good job NHS, I couldn't have asked for better if I'd gone private.In fact the service and waiting times would probably have been longer!