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St Peter's Surgery

St Peters Surgery, Thanet Community Health Hub, Northwood Road, Broadstairs, Kent, CT10 2RZ

Excellent rating from 767 reviews

5 out of 5 stars

767 total reviews

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Latest Reviews by Working Feedback

Highly recommend

5 out of 5 stars
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Love this surgery, booked an appointment at short notice and had the same positive experience with friendly reception staff. Visited the surgery later that day and didn’t wait too long before being seen by the doctor. Good experience with the doctor who was professional in his approach and diagnosed my long standing issue and gave me a prescription to resolve the problem .
Highly recommend this well managed and very professional team ….

— Glyn

Verified review (2454428) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing

5 out of 5 stars
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I’ve experienced very poor service from my previous GP and I am genuinely shocked at how amazing the surgery has been so far in terms of advising me, communicating with me and even phoning me back to update me so far I’m very pleased. Thank you for restoring my faith in GPs.

— Emma

Verified review (2454109) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Response times are outstanding

5 out of 5 stars
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Clean environment and friendly staff.
Response times are outstanding.
It is obvious the staff care about the patients and giving 10/10 care.
Ideal to have lots of parking available.
Nice bright & airy spaces.
It was a refreshing visit.

— Lauren

Verified review (2454033) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

GP was understanding

5 out of 5 stars
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I felt listened to and not rushed. GP was understanding and supportive

— Anonymous

Verified review (2453979) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prompt, courteous

5 out of 5 stars
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Prompt, courteous and proficient.

— Alan

Verified review (2453693) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A very efficient process

5 out of 5 stars
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Went in at the appointment time, greeted at the door and a very efficient process followed.

— Michael

Verified review (2453637) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very polite and efficient

5 out of 5 stars
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Very impressed with the service I received, nice, bright building, very polite and efficient reception staff, appointment on time, very helpful nurse, explained everything in layman's term, very thorough about which was the best way to go, felt quite refreshed when left building, keep it up

— Anonymous

Verified review (2453483) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

On time

5 out of 5 stars
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On time. Pleasant manners.

— John

Verified review (2453391) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained what was happening

5 out of 5 stars
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Appointment for ECG. Chloe Martin was very patient and explained what was happening. Unfortunately resulted in me showing an AF and after Chloe consulted with a doctor I was told to go to A & E immediately. I did not understand why she was so apologetic about this until we got there. Took 6 hours for more tests and doctor’s consultation resulting in a prescription for blood thinners. Again all the staff in A&E were brilliant. It is the system there that is broken.

— Robert

Verified review (2453304) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel comfortable

5 out of 5 stars
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The community hub is always clean, reception staff are welcoming and helpful. Saw a new Dr.; he made me feel comfortable and I didn’t feel rushed.

— Heather

Verified review (2453235) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My Experience

5 out of 5 stars
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Very efficient

— Anonymous

Verified review (2453222) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A fantastic first appointment

5 out of 5 stars
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I was given a same day appointment because it was an eye infection. The queuing phone system was great. The doctor was friendly and understanding. A fantastic first appointment - I’m so glad I switched doctors surgeries.

— Anonymous

Verified review (2453218) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent, professional, put me at ease

— Clive

Verified review (2453217) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St Peter's Surgery

5 out of 5 stars
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Danny on reception was very helpful. Very happy to meet Dr Malasi. I do hope he stays with St Peter’s. It will be wonderful to have a permanent GP

— Jacqueline

Verified review (2446980) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and thorough

5 out of 5 stars
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Good communication with staff...friendly and thorough

— Jill

Verified review (2445811) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen in a timely manner

5 out of 5 stars
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My first experience with the NHS. I was warmly greeted, seen in a timely manner and the providers were caring and efficient.

— Nicoli

Verified review (2445704) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough and helpful

5 out of 5 stars
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Dr. Sachin was very thorough and helpful.

— Ivan

Verified review (2445679) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Blood test

5 out of 5 stars
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Went for a blood test, easy to book online, pleasant, professional on the day, thank you

— Annemarie

Verified review (2445570) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My Experience

5 out of 5 stars
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Happy

— Jeremy

Verified review (2445555) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely place

5 out of 5 stars
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Lovely place, very clean and tidy

— Susan

Verified review (2445536) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good