Paulsgrove Surgery

Informative and reassuring

Efficient, knowledgeable and professional staff made my visit both informative and reassuring with all questions answered in total

— Francis B

Verified review (2231343) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

It was a clean and helpful especially the nurse that saw to me.

— Jean A

Verified review (2231260) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

My first visit to Paulsgrove Surgery was a good one. All staff polite and professional.

— Clifford M

Verified review (2228172) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Surgery was in an area I don't know well but it was easy enough to find. Didn't realize it had a car park. Reception was well signposted and I was attended to straightaway. Waiting area was small but peaceful and I didn't wait long for my appointment which was on time. Staff were business-like but pleasant and spoke in language I could understand. Everything ran to time.

— Anonymous

Verified review (2221491) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Prompt service

Always very happy with the prompt service and not normally having to wait long for my appointment

— Ingrid C

Verified review (2221154) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good positive experience

Very polite and helpful staff with a good positive experience.

— Peter B

Verified review (2219573) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect

I was seen on time and treated with respect. This is usual!

— Anonymous

Verified review (2214994) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Very happy with your services.

— Anonymous

Verified review (2213736) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

Very good service from the Reception to Nurse at the time I came to visit. Only the door does not open properly, needs looking at. Overall service excellent! Well done to staff on duty at the time.

— Anonymous

Verified review (2213733) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving wonderful feedback. I will pass your comments on to the team at Paulsgrove.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Excellent service

Excellent service from reception to the completion of my appointment and exit from the surgery.
All the staff were very polite and professional throughout

— Anonymous

Verified review (2210105) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

I am so pleased to hear this, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant nurse

Receptionist was polite, seen on time by a very pleasant nurse who explained what she was doing.

— Anonymous

Verified review (2208965) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fantastic

It was absolutely fantastic. I saw Dr Mosely, what a lovely man, he actually listened to me

— Anonymous

Verified review (2208575) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very nice staff

Always a pleasant experience, very nice staff, always happy to attend the practice

— Helen B

Verified review (2208508) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the team at Paulsgrove.

Overall, how was your experience of our service? Very good

Peace and quiet

Everything about Paulsgrove Surgery just seems to be peace and quiet, Doctor Mosely was kind and very professional.

— Joyce H

Verified review (2206587) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the member of staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated me with respect

Lovely building and waiting area, was very happy with the receptionist and the clear information supplied. I was seen on time by the doctor who treated me with respect and was very good at listening to my issues.

— Melvyn D

Verified review (2205420) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving lovely feedback. I will pass your comments on to the team at Paulsgrove.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I felt valued

I felt valued and listened to

— Anonymous

Verified review (2203879) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Great

Great small unit

— Anonymous

Verified review (2200887) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Blood test

— Anonymous

Verified review (2200873) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was reassured

Didn't have to wait long
Reception staff friendly
Doctor explained what I wanted to know clearly and I was reassured about my heart health, thanks very much for this

— Patrick K

Verified review (2200115) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's good to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Have blood taken and blood pressure taken

— Anonymous

Verified review (2199971) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient