Paulsgrove Surgery

Polite and efficient

Very polite and efficient, was on time.

— Anonymous

Verified review (2110264) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

On time

On time & very helpful.

— Donald L

Verified review (2110263) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

That's good to hear, thank you for your feedback.

Overall, how was your experience of our service? Very good

Efficient and quick

Very good. Efficient and quick.

— Kevin C

Verified review (2103587) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Good.

— Anonymous

Verified review (2103276) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Went to ask for a referral for my weight. I am awaiting a call back from the doctor.

— Fiona M

Verified review (2103136) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. A routine appointment is required to discuss the possibility of a Tier 3 referral. If you have not had any progress as yet, please contact the Practice for an update.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect

I was seen on time and treated with respect.

— Christopher F

Verified review (2098898) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Highly recommend

The doctor was the most helpful doctor I have spoken to. She made me an urgent appointment with the stroke team and got things moving really quickly for me. She’s an asset to the group. Highly recommend.

— Valerie F

Verified review (2098746) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

That's great to hear the doctor was helpful, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Jane is very good at her job and always friendly.

— Susan S

Verified review (2094431) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

All from timing to go to see the nurse and having medication was spot on. No problem at all.

— Nicholas G

Verified review (2094389) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

Dr Mosley was very good.

— Robert G

Verified review (2094272) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Good

Good practice.

— Anonymous

Verified review (2091243) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Always very helpful

The young lady is always very helpful.

— Nicholas D

Verified review (2088336) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Kind, gentle

The nurses which were dealing with my mum were very kind and helpful and were very gentle.

— Sheila S

Verified review (2087651) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

A good experience

Appointment.
Had a good experience at the surgery, staff are always nice to talk to and the surgery is clean and tidy.

— Anonymous

Verified review (2087225) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you, we appreciate your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

Staff are very good.

— Evangeline C

Verified review (2087219) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very thorough

I was very pleased with the nurse as she was very thorough.

— Maurice B

Verified review (2087119) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Fast service.

— Anonymous

Verified review (2087115) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

All good

So far I’ve had no issues with the surgery, staff and nurses all been good.

— Christina B

Verified review (2087114) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

The 'experience' was ok, open and cheerful reception, I didn't have to wait to long, however the Doctor did not have the 'Power' to make an effective change to my on going situation as he could not influence or speed up a referral to the Hospital, and in Particular their timely response to my medical situation, which has now persisted for five months.

— Anthony G

Verified review (2087056) Review left 1 year ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. We have to follow strict guidelines when it comes to referrals and they are generally set by the service provider, therefore we are not empowered to always expedite on request.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My appointment was on time

The reception staff were very helpful, and my appointment was on time my nurse was very helpful with her information and covered most of my concerns when leaving the surgery I felt much better knowing what I was told.

— Ian D

Verified review (2086998) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good